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Customer Service ・ Jobs in Japan search results

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Use your English / language skills as a bilingual to find work in Japan in 「Customer Service」 and expand your experience and expertise.

At Daijob.com, we have a wealth of information on jobs in Japan and how you can make the most of your skills in 「Customer Service」.

For those with bilingual skills looking for work in Japan in 「Customer Service」, please refer to the below list of jobs, or refine your search further.

Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in Japan!

Current Search Conditions

Job type : Customer Service

Language preference :English

Displaying 11481-100listings

Recruiter (Company is not publicly visible)

Customer Support (Japanese Speaker)

  • HIGH CLASS
  • ★ ★ ★ ★ ★ Executive Level
Recruiter Career International FOS Sdn Bhd
Location

Asia Malaysia Pulau Pinang

Salary

MYR - Malaysian Ringgit MYR 78K - MYR 98K

Japanese Level Native Level
Chinese Level None
Job Description

As a Customer Success Specialist, your goal is to make our customer happy and productive,
to work collaboratively with sales, product, engineering, to set a high standard for how we
serve our customers, and to always communicate with empathy and respect.

Job Scope

 Effectively resolve customer inquiries in a considerate and timely manner via chat,
email and phone
 Compose thoughtful, personalized responses for a variety of customer request
 Triage incoming requests and spot trends in customer issues to flag for the rest of
the te ...

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Recruiter (Company is not publicly visible)

Customer Support Specialist Japanese Speaker)

  • ★ ★ Staff Level
Recruiter Career International FOS Sdn Bhd
Location

Asia Malaysia Pulau Pinang

Salary

MYR - Malaysian Ringgit MYR 98K - MYR 118K

Japanese Level Native Level
Job Description

Responsibilities

-Provide timely support to customers through available communication channels (inbound phone calls and email).
-Processing payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times.
-Identify and escalate priority issues through appropriate channels as and when necessary.
-Works harmoniously with other team members to identify better ways of working and promotes a culture of continuously improving the customer support experience.
-Main ...

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Recruiter (Company is not publicly visible)

Customer Service

  • ★ ★ Staff Level
Recruiter Career International FOS Sdn Bhd
Location

Asia Malaysia Kuala Lumpur

Salary

MYR - Malaysian Ringgit MYR 118K - MYR 158K

Japanese Level Native Level
Job Description

• Engage customer, understand their needs, and translate this need to work required, and set proper expectations about delivery time.
• Identify issues, carry out (RCA) Root Cause Analysis, troubleshoot and translate Customer needs and requests into work required (service identification).
• Focus on resolving customer issues, not closing cases; Solve the right problem for the requestor by looking beyond the stated requested to the true needs, distinguishing between relevant & irrelevant information; adhere to business and compliance rules and pro ...

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Recruiter (Company is not publicly visible)

Customer Support Specialist (Japanese)

  • ★ ★ Staff Level
Recruiter Career International FOS Sdn Bhd
Location

Asia Malaysia Kuala Lumpur

Salary

MYR - Malaysian Ringgit MYR 78K - MYR 98K

Japanese Level Native Level
Job Description

Responsibility :
• Provide timely support to customers through available communication channels (inbound phone calls and email).
• Processing payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times.
• Pro-actively support customers to mitigate the risk of damage to the client’s brand and customer loyalty.
• Identify and escalate priority issues through appropriate channels as and when necessary.
• Works harmoniously with other team members t ...

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Recruiter (Company is not publicly visible)

Customer Support Associate (Airlines)

  • HIGH CLASS
  • ★ ★ ★ ★ ★ Executive Level
Recruiter Career International FOS Sdn Bhd
Location

Asia Malaysia Kuala Lumpur

Salary

MYR - Malaysian Ringgit MYR 78K - MYR 118K

Japanese Level Native Level
Job Description

Position Summary
The Reservation and Ticketing team are responsible for ensuring support, relating to client, travel agents and passenger’s
inquiries. The team roughly handles 90% inbound inquiries and 10% back office work. Responsibilities are conducted via
phone, email and chat.

DUTIES AND RESPONSIBILITIES:
Primary Job Functions:
• Answer incoming calls including email and chat in a timely manner
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Build sustainable re ...

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Recruiter (Company is not publicly visible)

Service Desk Agent (Japanese Speaker)

  • ★ Entry Level
Recruiter Career International FOS Sdn Bhd
Location

Asia Malaysia Kuala Lumpur

Salary

MYR - Malaysian Ringgit MYR 58K - MYR 78K

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

Scope of Work:

• To provide a single point of contact for users.
• Deals with management of both routine and non-routine incidents
and requests.
• Provision of first line support for incidents.
• Takes ownership for listening to and understanding basic customer
problems
• Asking relevant questions to resolve typically known problems
within required timescales.
• Knows when problems are ‘beyond them’ and escalates so they can
be resolved
...

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Recruiter (Company is not publicly visible)

Customer Service Specialist

  • ★ ★ Staff Level
Recruiter Career International FOS Sdn Bhd
Location

Asia Malaysia Pulau Pinang

Salary

MYR - Malaysian Ringgit MYR 118K - MYR 158K

Japanese Level Native Level
Job Description

Purpose:
As a Customer Success Specialist, your goal is to make our customer happy and productive, to work collaboratively with sales, product, engineering, to set a high standard for how we serve our customers, and to always communicate with empathy and respect.

Job Scope:
 Effectively resolve customer inquiries in a considerate and timely manner via chat, email and phone
 Compose thoughtful, personalized responses for a variety of customer request
 Triage incoming requests and spot trends in customer issues to flag for the rest of the t ...

Like View Full Listing
Recruiter (Company is not publicly visible)

Customer Service

  • ★ ★ Staff Level
Recruiter Career International FOS Sdn Bhd
Location

Asia Malaysia Kuala Lumpur

Salary

MYR - Malaysian Ringgit MYR 118K - MYR 198K

Japanese Level Native Level
Job Description

• Engage customer, understand their needs, and translate this need to work required, and set proper expectations about delivery time.
• Identify issues, carry out (RCA) Root Cause Analysis, troubleshoot and translate Customer needs and requests into work required (service identification).
• Focus on resolving customer issues, not closing cases; Solve the right problem for the requestor by looking beyond the stated requested to the true needs, distinguishing between relevant & irrelevant information; adhere to business and compliance rules and pro ...

Like View Full Listing
Recruiter (Company is not publicly visible)

Customer Service (Airlines)

  • ★ ★ Staff Level
Recruiter Career International FOS Sdn Bhd
Location

Asia Malaysia Kuala Lumpur

Salary

MYR - Malaysian Ringgit MYR 98K - MYR 138K

Japanese Level Native Level
Job Description

Position Summary:
The Reservation and Ticketing team are responsible for ensuring support, relating to client, travel agents and passenger’s inquiries. The team roughly handles 90% inbound inquiries and 10% back office work.

Job Description:
• Responsibilities are conducted via phone, email and chat.
• Answer incoming calls including email and chat in a timely manner
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Build sustainable relationships and engage customers ...

Like View Full Listing
Recruiter (Company is not publicly visible)

Customer Service Representative (Work from home)

  • ★ Entry Level
Recruiter Career International FOS Sdn Bhd
Location

Asia Malaysia

Salary

MYR - Malaysian Ringgit MYR 98K - MYR 118K

Japanese Level Native Level
Job Description

So what does a Teammate really do?
Think of yourself as the backbone of the company, not just anyone is qualified for this role! Imagine
yourself going to work with one thing on your mind: to provide the best customer experience to your
clients. As you tackle your new tasks for the day, you know that it comes down to being able to provide
world-class service to your clients in an accurate, efficient and respectful manner on every call as
measured by different performance metrics
As a Teammate, you will receive inbound and/or place outbound calls.
...

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Recruiter (Company is not publicly visible)

Customer Support - Airlines Industry

  • ★ ★ Staff Level
Recruiter Career International FOS Sdn Bhd
Location

Asia Malaysia Kuala Lumpur

Salary

MYR - Malaysian Ringgit MYR 98K - MYR 118K
（Monthly Salary Range： JPY - Japanese Yen JPY 8167 - JPY 9833 *Divided into12 month ）

Japanese Level Native Level
Job Description

• Answer incoming calls including email and chat in a timely manner
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Build sustainable relationships and engage customers by taking the extra mile
• Keep the customer’s privacy and protect customer information
• Meet personal/team qualitative and quantitative targets
• Handle simple to difficult inquiries in a given span of time
• Manage different types of callers in a given span of time
• Achieve the given ...

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Recruiter (Company is not publicly visible)

Customer Support - Taiwan Based

  • ★ Entry Level
Recruiter Career International FOS Sdn Bhd
Location

Asia Taiwan

Salary

MYR - Malaysian Ringgit MYR 78K - MYR 118K
（Monthly Salary Range： JPY - Japanese Yen JPY 6500 - JPY 9833 *Divided into12 month ）

Japanese Level Native Level
Job Description

• Provide accurate and timely responses for inquiries coming through email and live chat support channels.
• Filter content from the client's website.
• Perform data and research functions.
• Provide support through known basic troubleshooting techniques.
• Manage and resolve customer complaints.
• Identify and escalate priority issues.
• Route calls to the appropriate resource, when necessary and also document all information on customer interaction according to standard operating procedures.
• Always strive for Good Customer Sati ...

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Recruiter (Company is not publicly visible)

Customer Service (Aviation)

  • ★ ★ Staff Level
Recruiter Career International FOS Sdn Bhd
Location

Asia Malaysia Kuala Lumpur

Salary

MYR - Malaysian Ringgit MYR 98K - MYR 118K

Japanese Level Native Level
Job Description

Job description
Understand customer enquiries and respond via applicable channels: email, chat, and call backs
Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
Manage customer escalations and ensure that these are answered, tracked, and escalated as required
Perform all procedures accurately, including following project's documented call flows, work processes, data entry requirements, and complaint management processes
Ensure all SLAs are met accordingly
Demonstrate a strong customer servi ...

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Recruiter (Company is not publicly visible)

Technical Sales Support (Social Media)

  • ★ ★ Staff Level
Recruiter Career International FOS Sdn Bhd
Location

Asia Malaysia Kuala Lumpur

Salary

Depends on experience
（Monthly Salary Range： Depends on experience ）

Japanese Level Native Level
Chinese Level None
Job Description

As technical sales support, you will contact customers via phone, chat, and email after making an appointment. Your other responsibilities are as per below:

1. To support customers with the integration of their website, their store or their account and provide assistance in solving technical challenges.

2. To Identify content and performance potentials and advise the customer on the technical integration and improvement of processes

3. To guide Step-by-step to implement the Conversions API. Instructions for Direct Integration and Integration as ...

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Recruiter (Company is not publicly visible)

☆タイで働く☆ 渡航費/ビザ申請/住居サポート有＜外資系企業コールセンター＞

  • ★ ★ Staff Level
Recruiter Globish Career Co.,Ltd.
Location

Asia Thailand Bangkok

Salary

JPY - Japanese Yen JPY 3000K - JPY 3500K

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

◇ホテル利用者からの電話・メールでのお問い合わせの対応
◇各種プロモーションのご案内
◇会員データベース管理
◇顧客からのリクエスト対応　等

業務は英語で行いますが、日本人顧客対応時に日本語を使用します。
メンバー募集の他、チームをマネジメントするリーダー職の募集も行っています（別途待遇規定） ...

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Recruiter (Company is not publicly visible)

[Customer support operations]

  • ★ ★ Staff Level
Recruiter Leverages Career China Co., Ltd
Location

Asia China Shanghai

Salary

Depends on experience

Japanese Level Business Level(JLPT Level 2 or N2)
Chinese Level Business Conversation Level
Job Description

[Job summary]
You will be responsible for a wide range of customer support tasks related to our company's services.
Your job will be to respond to a wide range of questions, including inquiries about purchased products and inquiries about how to play cards.

Rather than simply answering inquiries, you will be asked to consider things like ``Will this response convert them into fans? Will they continue to be fans?'' and will work to create a system and team that will make this possible.

・Responding to inquiries regarding our products and services ...

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Recruiter (Company is not publicly visible)

Career formation after working holiday/study abroad experience! [Customer support]

  • ★ ★ Staff Level
Recruiter ICONIC Co., Ltd.
Location

Asia Malaysia Kuala Lumpur / Asia Malaysia Selangor

Salary

MYR - Malaysian Ringgit MYR 98K - MYR 138K
（Monthly Salary Range： JPY - Japanese Yen JPY 8167 - JPY 11.5K *Divided into12 month ）

Japanese Level Native Level
Job Description

Customer support work for a famous travel agency

・Customer support and inquiry response for travel reservation sites (phone, email, chat support)
・Recording inquiries and creating response reports
・Responses to requests and questions from customers

If you love traveling, we can definitely accommodate you!
Use your English skills to get a job related to overseas travel! ...

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Recruiter (Company is not publicly visible)

[Customer Support] Comfortable life in Malaysia, where there is eternal summer

  • ★ ★ Staff Level
Recruiter ICONIC Co., Ltd.
Location

Asia Malaysia Kuala Lumpur / Asia Malaysia Selangor

Salary

MYR - Malaysian Ringgit MYR 98K - MYR 138K
（Monthly Salary Range： JPY - Japanese Yen JPY 8167 - JPY 11.5K *Divided into12 month ）

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

Respond to inquiries regarding projects in charge.
There are multiple types of projects.

No related experience or knowledge required!
Don't worry, you will receive training after joining the company!

High income if you can speak English!
You can apply even if you can't speak English!
...

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Recruiter (Company is not publicly visible)

RM10,000! Working in Malaysia! [Online mail order customer support]

  • ★ ★ Staff Level
Recruiter ICONIC Co., Ltd.
Location

Asia Malaysia Selangor

Salary

MYR - Malaysian Ringgit MYR 98K - MYR 138K
（Monthly Salary Range： JPY - Japanese Yen JPY 8167 - JPY 11.5K *Divided into12 month ）

Japanese Level Fluent(JLPT Level 1 or N1)
Chinese Level None
Job Description

Responding to inquiries regarding mail order sites

We mainly use Japanese, so if you're not comfortable with English, don't worry!

Training is provided after joining the company, so no experience is required.
We have many friends, so please feel free to apply! ! !

...

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Recruiter (Company is not publicly visible)

Supporting EC site users! No English required! RM10,000 possible [Customer Support]

  • ★ ★ Staff Level
Recruiter ICONIC Co., Ltd.
Location

Asia Malaysia Selangor / Asia Malaysia

Salary

MYR - Malaysian Ringgit MYR 98K - MYR 138K
（Monthly Salary Range： JPY - Japanese Yen JPY 8167 - JPY 11.5K *Divided into12 month ）

Japanese Level Native Level
Chinese Level None
Job Description

Customer support for EC site

Work with team members to support users via email, chat, and phone.

Since it is a highly recognized service, you can learn the job faster. ...

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