We use cookies to deliver our services. By visiting our website, you agree to the use of cookies as described in our  Privacy Policy.
Click here to hide this one-time notice.

Call Centre Manager/SV ・ Jobs in Japan search results

Job Search

keyvisual

Search Results

Use your English / language skills as a bilingual to find work in Japan in 「Call Centre Manager/SV」 and expand your experience and expertise.

At Daijob.com, we have a wealth of information on jobs in Japan and how you can make the most of your skills in 「Call Centre Manager/SV」.

For those with bilingual skills looking for work in Japan in 「Call Centre Manager/SV」, please refer to the below list of jobs, or refine your search further.

Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in Japan!

Current Search Conditions

Job type : Call Centre Manager/SV

Language preference :English

Displaying 7921-40listings

Job Description

世界大手動画サイト提供会社の顧客対応業務。
チームリーダーポジションです。

チームリーダーとして目標を設定し、戦略の実行、進捗状況の測定、結果の共有について直属の部下と協力する。

管理していただくチームの業務内容
・チャット、メール、電話にて広告などの掲載、
投稿に関してのサポート、アドバイス業務
・顧客からのフィードバックをもとにレポート作成業務
・その他付随業務
...

Job Description

●電話を介しての通訳(代理店の店員と来客者間の通訳)
●対応内容などの記録入力
●ミーティングや研修への参加
●その他付随する業務など
★評価インセンティブ最大15000円/月 ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

We are seeking an experienced and dynamic Service Delivery Manager to lead our Customer Service (CS) operations in Japan. As part of the APAC Service Team, you will oversee a team of approximately 100 in-house employees based in Tokyo, Japan. This critical role is responsible for ensuring the highest level of service delivery to our Japanese-speaking customers across all Lines of Business within the company.


Description

* Lead and manage the day-to-day operations of the Japan CS center.
* Develop and execute strategies to enhance customer satis ...

Staffing Agency (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

[Inquiries in English at the center]
Sub-supervisor work including English correspondence.
・Telephone inquiries from customers
・Enter customer response history into a dedicated system (Salesforce)
・Work follow-up of operator staff on PC (escalation support)
・Work related to the creation of course event application screens
・Telephone follow-up and secondary support (complaints)
・Respond to incoming calls in English and translate e-mails ...

Staffing Agency (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

[3rd week - OK! Telephone support in Indonesian and English]
We respond to customer inquiries using Indonesian and English.
Telephone support is also available in Japanese. ...

Recruiter (Company is not publicly visible)
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

お客様からの旅行に関するサポートをして頂く部署にて、カスタマーサポートの品質基準を確立をするお仕事となります。

●品質基準の確立: 企業の品質基準を確立・維持するためのガイドラインを開発する。
●クオリティコントロール: プロセスや成果物の品質を監視し、問題や不備を特定するための監査や検査を実施する。
●品質に関するフィードバックを提供し、改善のための提案を行う。
●データ分析 ...

Recruiter (Company is not publicly visible)
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

In this role you will be mandated to drive process improvements in customer service operations, providing oversight and direction for process optimization of order management. You will also be handling the inquiry management and communication with internal /external customers including outsourced day-to-day operations of the Japan business.


Description

・Collaborate with Customer Service operations team to achieve more efficient and high-value-added services with shared responsibility for achieving CS KPI target.
・The Customer Service Operati ...

Job Description

【業務内容】
オペレーターの日常業務のアシスタント
〇電話、ファックス、Eメールによる問い合わせ対応
〇顧客満足度を定期的にモニターし、未解決の問題があれば解決し、将来のビジネスを確保する。
〇チームメンバーが効果的に育成され、ホテルの施設やプロセスを十分に理解し、関係構築、顧客サービスにおいて高い品質基準の文化を生み出すようにする。
〇トレーニングとチームワークを重視し、オ ...

Job Description

世界大手ソーシャルメディアサービス提供会社で、お客様からの問い合わせに対応していただくお仕事になります。(電話、メール、チャット対応)

ーお客様の問い合わせ対応
ー関連するデータを収集、分析し
ーサイト全体の改善
ー業務に付随するレポーティング業務 ...

Job Description

[Job Summary]
The First Business Division, which is responsible for services in the entertainment field of our company, provides comprehensive quality assurance services, such as testing during the game development process for smartphones and home game consoles, and post-release support, to customers, mainly major game companies and overseas titles.
We are looking for a customer support leader to work at the Nagoya Center, which is our only "global base" and boasts the top share in multilingual game customer support!
You will be the leader of the cust ...

Recruiter (Company is not publicly visible)
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

We are looking for an experienced and motivated operations manager to join our travel company and oversee the day-to-day operations of our business. You will be responsible for ensuring that our travel services and products are delivered to our customers in a timely, efficient, and high-quality manner.

As an operations manager, you will:
1. Manage and supervise a team of travel agents, drivers, guides, and other staff, and provide them with training, coaching, and feedback
2. Plan and coordinate travel itineraries, bookings, reservations, and transp ...

Recruiter (Company is not publicly visible)
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

お客様からの旅行に関するサポートをして頂く部署にて、
研修やトレーニングを実施するお仕事です。

●トレーニングプログラムの開発:
新入社員や既存のスタッフ向けのトレーニングプログラムを開発し、内容を継続的に改善する。
●トレーニングセッションの実施:
新入社員のオンボーディング、既存スタッフのスキル向上のために、トレーニングセッションを計画・実施する。
●教材の作成:
トレー ...

Recruiter (Company is not publicly visible)
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

We are seeking a highly skilled and motivated Operations Manager to lead operational excellence for our Corporate Travel Company. The successful candidate will be responsible for overseeing travel service delivery operations for corporate clients, providing strong leadership to the team, and ensuring operational efficiency.


Description

* Lead operational excellence, ensuring travel service delivery operations for corporate clients.
* Act as the subject matter expert (SME) in specific functions within core responsibilities, such as driving techn ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

We are seeking an experienced and dynamic Service Delivery Manager to lead our Customer Service (CS) operations in Japan. As part of the APAC Service Team, you will oversee a team of approximately 100 in-house employees based in Tokyo, Japan. This critical role is responsible for ensuring the highest level of service delivery to our Japanese-speaking customers across all Lines of Business within the company.


Description

* Lead and manage the day-to-day operations of the Japan CS center.
* Develop and execute strategies to enhance customer satis ...

Job Description

世界中のリゾートホテルを利用する日本人の顧客担当として、バンコク中心部にあるオペレーションセンターでの勤務です。英語環境で多国籍のスタッフと一緒に働いてみませんか?外資系環境を堪能できるオフィスです。

◇ホテル予約、利用者からの問い合わせ対応(電話/メール)
◇ホテル予約サービス、システムの管理
◇優待プログラムのご案内
◇各種プロモーションのご案内
◇データ管理 他

業務は ...

Job Description

◆ Average annual income ranking, No. 1 in Japan! Develop and sell machinery and equipment for companies in-house!
◆We have the R&D ability to create world-first and industry-first products, and our operating profit margin exceeds 50%!

[Business content]
This is a job where you will provide customer support to overseas subsidiaries (North and South America/Greater China/ASIA/EU) by explaining survey results and suggesting improvements tailored to the customer's usage environment.

<Specific duties>
・Report/support for products returned for r ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

■アジアリクルートがあなたの海外就職をサポートします■
弊社はマレーシアで20年以上人材紹介の実績がございます。
単なるお仕事紹介だけでなく、海外での就労や生活が初めての方にも安心していただけるよう、海外経験豊富なコンサルタントが生活面も含めて親身にサポートいたします!
マレーシア生活やお仕事についてなど、お気軽にお問い合わせください。

◇マレーシア就職の流れ◇
1.応募
2 ...

Recruiter (Company is not publicly visible)
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

●チーム管理: カスタマーサポートのチームを率い、日々の業務を効果的に管理します。スケジュールの調整、業績の追跡、目標の設定、チームメンバーのサポートなど。

●コーチングと育成: チームメンバーのスキルや能力を向上させるためのコーチングやトレーニングを提供します。

●問題解決: 顧客からの問い合わせやクレームに迅速かつ効果的に対応し、解決策を提供します。また、チームメンバーが直 ...

Employer Thoth Pte. Ltd.
  • ★ ★ Staff Level
Location

Asia Japan Hokkaido Sapporo

Salary

JPY - Japanese Yen JPY 3500K - JPY 4500K
(Monthly Salary Range: JPY - Japanese Yen JPY 291.667K - JPY 375K *Divided into12 month )

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

1. Conduct onboarding training sessions for new employees centered on service standards, product knowledge, and other essential elements of the role.
2. Conduct training sessions to help team members effectively understand and adopt new game content and processes.
3. Collaborate with the quality inspection team to evaluate training effectiveness, provide feedback, and identify areas for improvement.
4. Collect practice data, write reports, and analyze the effectiveness of the training program. Provides recommendations to strengthen training initiative ...

Location

Asia Japan Hokkaido Sapporo

Salary

JPY - Japanese Yen JPY 3500K - JPY 4500K
(Monthly Salary Range: JPY - Japanese Yen JPY 291.667K - JPY 375K *Divided into12 month )

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

1. Lead and manage the content moderation team to ensure achievement of operational goals and requirements.
2. Manage team performance to ensure achievement of performance goals and key performance indicators (KPIs).
3. Assist team members in solving complex work problems and provide guidance and support to solve problems.
4. Prepare reports on the performance and trends of the content moderation team, conduct analysis, and suggest improvements.
5. Participate in the implementation of content moderation process improvements, idea contribution, and ef ...