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Company Name |
Thoth Pte. Ltd. |
---|---|
Job Type |
Customer Service - Customer Support
IT (Other) - Project Manager Customer Service - Call Centre Manager/SV |
Industry | IT - Other |
Location |
Asia
Japan
Hokkaido
Sapporo
|
Job Description |
1. Lead and manage the content moderation team to ensure achievement of operational goals and requirements. 2. Manage team performance to ensure achievement of performance goals and key performance indicators (KPIs). 3. Assist team members in solving complex work problems and provide guidance and support to solve problems. 4. Prepare reports on the performance and trends of the content moderation team, conduct analysis, and suggest improvements. 5. Participate in the implementation of content moderation process improvements, idea contribution, and efficiency gains. |
Company Info | If you are enthusiastic about joining our gaming team and meet the qualifications above, please apply. Join us and explore the future of great games! |
Job Requirements |
1. Korean candidate: native speaker of Korean, fluent in Japanese, fluent in English or Chinese 2. At least 3 years of gaming customer service or related experience 3. Has a deep understanding of the gaming industry and a true passion for animation culture. 4. Excellent collaboration and smooth communication skills. Excellent leadership skills to effectively lead and motivate teams. 5. Has a service orientation and stress tolerance. 6. Responsible, patient, meticulous, and has the will and drive to continuously improve with execution ability. 7. Ability to support and manage multiple projects simultaneously. |
English Level | Daily Conversation Level (TOEIC 475-730) |
Japanese Level | Fluent(JLPT Level 1 or N1) |
Korean Level | Native Level |
Salary |
JPY - Japanese Yen JPY 3500K - JPY 4500K
(Monthly Salary Range: JPY - Japanese Yen JPY 291.667K - JPY 375K *Divided into12month ) |
Holidays |
Five-Day Workweek Paid Holidays Sick Leave |
Job Contract Period |
Job type: Contract employee Contract period is one year Trial period is one month |
Nearest Station | 2F MMS Sapporo Ekimae Bldg 4-1-7 Kita 4 jo Nishi, Chuo Ward, Sapporo, Hokkaido 060-0004 |