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Updated 2024-04-25
Activated 2024-04-17
Activated 2024-04-17
Call center English-speaking sub-leader
- Staffing Agency
- Staff Level
- No Dress Code
- Business Expansion
- Career Options Available
- International Team
- Language Skills
- Degree Not Required
- No Transfer
- Urgent Hiring
- Rapidly Growing
- Visa Support Available
| This posting is managed by: | Sogo Career Option Co., Ltd. |
|---|---|
| Company Name | Company is not publicly visible |
| Job Type |
Customer Service - Call Centre Manager/SV
Education/Training/Language Specialist - Interpreter Education/Training/Language Specialist - Translator |
| Industry | Other |
| Location |
Asia
Japan
Chiba
Others
|
| Job Description |
[Inquiries in English at the center] Sub-supervisor work including English correspondence. ・Telephone inquiries from customers ・Enter customer response history into a dedicated system (Salesforce) ・Work follow-up of operator staff on PC (escalation support) ・Work related to the creation of course event application screens ・Telephone follow-up and secondary support (complaints) ・Respond to incoming calls in English and translate e-mails |
| Company Info |
We proceed with our work through communication. I give advice and follow up on operations to operators and organize the center. ★ Office casual attire is OK! You can enjoy fashion! |
| Working Hours |
[Shift system] ①8:00-16:30 (Actual working time: 7 hours and 30 minutes) ②8:30-17:00 (actual working time 7 hours 30 minutes) ③9:00-17:30 (Actual working time: 7 hours and 30 minutes) ④10:30-19:00 (actual working time 7 hours 30 minutes) ⑤11:30-20:00 (actual working time 7 hours 30 minutes) *Working 5 days a week (including Saturdays and Sundays) *Overtime is approximately 5 hours per month. |
| Job Requirements |
Technology/Humanities/International Affairs interpretation ・Japanese level: N1 required (certificate required) ・English is at business level or higher ・Work experience using telephone and email ・English interpretation and translation experience ・Call center experience ・Administrator experience such as LD, SV, etc. *People who can handle the relevant work, such as technology, humanities knowledge, international work, etc. |
| English Level | Business Conversation Level (TOEIC 735-860) |
| Japanese Level | Fluent(JLPT Level 1 or N1) |
| Hour Salary | JPY - Japanese Yen 1700JPY |
| Estimated Annual Salary | Depends on experience |
| Other Salary Description |
[Basic hourly wage] 1,700 yen/no transportation expenses [Monthly income example] 265,625 yen *Monthly salary example is based on overtime of 5 hours per month. (Includes overtime pay of 10,625 yen) *There is a difference between salary and take-home pay due to income tax, municipal tax, etc. 【Welfare】 Social insurance/employment insurance/worker's compensation insurance annual paid leave Rest room available (with microwave, refrigerator, and TV) Lockers available (individual rental) Educational training available ・Training content: Lecture, RP, comprehension test, landing test ・Training period: 2 weeks from the date of joining ・Working hours: 10:00-17:00 / 10 days from joining the company ・Determination of placement will be carried out 2 weeks after joining the company (planned) |
| Holidays | Shift days off (2 days off per week) *Company calendar available |
| Nearest Station |
・JR Sobu Line/Toei Shinjuku Line Motoyawata Station 15 minutes walk ・Toei Shinjuku Line Keisei Yahata Station 15 minutes walk *Transportation expenses will not be provided. |
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