Jobs in Japan search results

roles and responsibilities
review online videos//content/complaints/legal notices received from end customers regarding erroneous decisions made in relation to copyrighted works/materials;
• Review/update content on popular social media platforms
Auditing Content Received and Shared for Social Media Uploads General
Native language proficiency (reading and writing)
Good proficiency in spoken and written English
Practical experience in LPO/regulatory operations and social media platforms is a plus
• Awareness of current issues and events in each ...

• Reviewing Online Videos/Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material
• Reviewing/updating contents on a popular social media platform
• Audit of content received and sharing for Social Media Upload Generic
• Proficiency in Native Language (Read/Speak)
• Good command over verbal & written English language
• Prior work experience in a LPO/Regulatory work, Social Media platforms is a plus
• Awareness of current affairs and events in the respect ...

Provide primarily customer service based phone support to Healthcare Client customers.
-Activate and engage with client/customer whilst providing accurate information of customer’s
issue at hand.
-Accurately record and update customers’ cases into Healthcare Client’s CRM and
trackers following appropriate processes.
- Provide accurate and understandable information to all customers and support partners.
- Ensure customer issues and/or complaints are either addressed or escalated to the appropriate
level, whilst ensuring follow through in all ...

SUMMARY:
The Client Service Associate is to help support the project's advertisers worldwide through chat, email, and callbacks.

DUTIES AND RESPONSIBILITIES:
Understand customer enquiries and respond via applicable channels: email, chat, and call backs
Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
Manage customer escalations and ensure that these are answered, tracked, and escalated as required
Perform all procedures accurately, including following project's documented call flows, wo ...

The Reservation and Ticketing team are responsible for ensuring support, relating to client, travel agents and passenger’s
inquiries. The team roughly handles 90% inbound inquiries and 10% back office work. Responsibilities are conducted via phone, email and chat.

DUTIES AND RESPONSIBILITIES:
Primary Job Functions:
• Answer incoming calls including email and chat in a timely manner
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Build sustainable relationships and enga ...

Position Summary:
The Reservation and Ticketing team are responsible for ensuring support, relating to client, travel agents and passenger’s inquiries. The team roughly handles 90% inbound inquiries and 10% back office work. Responsibilities are conducted via phone, email and chat.

Duties and Responsibilities:
• Answer incoming calls including email and chat in a timely manner
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Build sustainable relationships and engage cust ...

Job Description
Essential Functions/Core Responsibilities
• Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)

• Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide
resolution to the customer

• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with
the customer

• Greet customers in a courteous, friendly, and professional manner using agreed upon p ...

The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
Essential Functions/Core Responsibilities
• Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
• Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provid ...

• Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)

• Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide
resolution to the customer

• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with
the customer

• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures

• Maintain basic knowledge of client product ...

• Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)

• Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide
resolution to the customer

• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with
the customer

• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures

• Maintain basic knowledge of client product ...

B2B Sales: You have a great personality and are skilled in Outbound Sales & eloquent in English/Native Language to establish consultative relationship with Advertisers, so that they are receptive to your recommendations.

DUTIES AND RESPONSIBILITIES:
• Contacting new and existing customers via telephone and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal
• Manage a portfolio of SMB clients with responsibility for growing revenue
• Acquiring new advertiser ...

1. Contacting new and existing customers via telephone and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
2. Manage a portfolio of SMB clients with responsibility for growing revenue.
3. Acquiring new advertisers within the small and medium business (SMB) space
4. Provide pre-sales and post-sales support for all products.
5. Provide product and tool support to improve clients’ experience and drive higher product adoption and spend.
6. Become an expert on all Fa ...

Job Responsibilities:
• Engage customer, understand their needs, and translate this need to work required, and set proper expectations about delivery time.
• Identify issues, carry out (RCA) Root Cause Analysis, troubleshoot and translate Customer needs and requests into work required (service identification).
• Focus on resolving customer issues, not closing cases; Solve the right problem for the requestor by looking beyond the stated requested to the true needs, distinguishing between relevant & irrelevant information; adhere to business and c ...

POSITION SUMMARY:

SALES & DIGITAL MARKETING are marketing experts who are great at Solution selling and product recommendations. You will first understand the Advertisers’ goal, and identify Advertisers’ business objective to offer them products/solutions that help them achieve their goals.

DUTIES AND RESPONSIBILITIES:

Contacting new and existing customers via telephone and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal
Manage a portfolio of SMB clients w ...

- Delivering all facets of recruiting success throughout the organization.
- Performing the day to day recruitment functions and duties related to but not limited to the following: Job Analysis, Sourcing & Profiling, Screening and Selection, Documentation & Reporting. ...

▪ Review various types of video content to determine community guidelines are met while upholding a high standard of accuracy and quality.
▪ Thoroughly monitor, classify and /or eliminate sensitive and inappropriate content such as Pornography, Violence, Human Trafficking, Drugs, Alcohol, etc.
▪ Comply with the performance indicators or parameters defined by the specific client's operation.
▪ Use market-specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users.
▪ Enforce ...

▪ Review various types of video content to determine community guidelines are met while upholding a high standard of accuracy and quality.
▪ Thoroughly monitor, classify and /or eliminate sensitive and inappropriate content such as Pornography, Violence, Human Trafficking, Drugs, Alcohol, etc.
▪ Comply with the performance indicators or parameters defined by the specific client's operation.
▪ Use market-specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users.
▪ Enforce ...

Responsibilities:

-Provide timely support to customers through available communication channels (inbound phone calls and email).
-Processing payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times.
-Pro-actively support customers to mitigate the risk of damage to the client’s brand and customer loyalty.
-Identify and escalate priority issues through appropriate channels as and when necessary.
-Works harmoniously with other team members to identify b ...

Responsibilities and Accountabilities

• Support customers to place online orders with the client.
• Provide timely support to customers through available communication channels (inbound phone calls and email).
• Processing payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times.
• Pro-actively support customers to mitigate the risk of damage to the client’s brand and customer loyalty.
• Identify and escalate priority issues through appropr ...

Responsibilities:

• Project management on Program and Functional Testing, System Testing and deployment of product within scheduled timeframe.
• Liaise with Business Unit or client on project schedule plan; project SOW, Resource plan, QMS document.
• Responsible for task planning and execute to the software team. Supervision and monitoring software team in accordance with the project planning.
• Report project progress status to Senior Manager / Project stakeholders.
• Guiding the talent identification and development processes for a gro ...