Customer Service ・ Jobs in Japan search results

Your "customers" will be mostly doctors/dentists, dental assistants or dental office staff who may have inquiries regarding the features of the product, if they need support on how to utilize it, order inquiries and just general information. You will receive all the adequate training and onboarding needed in order to be successful in this role.


Description

Some of your responsibilities include:



・Being part of projects or initiatives designed to improve customer satisfaction and business performance along with CS Supervisor
・Connect ...

As the Client Advisor, you will ensure that you develop a loyal client base and maximizemaximize each sales opportunity by providing professional customer support and advice on the overall product lines. You will be responsible for answering all incoming contacts from customers via phone, emails and chats.


Description

As the Client Advisor, you will ensure that you develop a loyal client base and maximizemaximize each sales opportunity by providing professional customer support and advice on the overall product lines. You will be responsible for ...

≪業務内容≫
動画の商用利用にとどまらず企業のコミュニケーションを拡張しDX推進するため、
プロダクト「BlendVision＠AiM」の販路を拡大しサービスを市場に浸透させるために、カスタマーサポートチームを新設。
立ち上げメンバーとして参画いただける方を求めております！

【具体的業務】
・カスタマーサポートのプロセスの構築と関係部署との調整
・カスタマーサポートのFAQやWEBサイト内のサポートポ ...

What is your mission?

You will help provide excellent service to our partner brands by:

∎ Manage and utilize metrics to drive positive change in areas such as service level agreements, productivity, customer satisfaction, quality, NPS, and contact rates.
 Collaborate with direct reports to learn from real-world situations and set and improve goals based on metrics.
 Manage your team's contribution to the customer experience budget and monitor costs and losses incurred.
 Work with leads to create strong connections with the entire team ...

As the General Manager of the Operations Planning Department, you will be responsible for strengthening internal controls and promoting projects across the entire first-line operations division.

1. Project promotion
Creating a business flow that follows the customer journey
Extracting issues based on facts, figures, and data, planning and promoting improvement measures
Documentation (creation of documents such as regulations and manuals)
Organize, promote, manage, and realize projects as a party to the business
Communication and coordination with ...

In the Operations Planning Department, you will be responsible for managing the following operations.

・Planning for operational improvement of customer support department and financial crime prevention department
・Requirements definition for legal requirements ・PJ promotion
・Management, operation, and promotion of project groups promoted by the Operation Planning Department
・Planning of risk reduction measures related to operational errors
・Improve risk management and risk management related to operational errors ...

As the Manager of the Customer Support Department, you will be responsible for supervising and operating the following operations.

・Management of inquiry desk
・Account opening examination
・Continuous customer management
・Deposit and withdrawal of legal currency and crypto assets
・Management of subcontractors
・Various KPI management
・Investigating laws and regulations, responding to inquiries and requests from authorities, industry groups, etc.
・Response to official inspections ...

~Responding to email inquiries regarding games and duties incidental to customer service~

[Specific job details]
・Primary and secondary responses using tools to inquiries from customers
(Example: Use Mail Dealer *Actually, the tool differs depending on the game title.)
・Investigating behavior logs and modifying data using management tools
・Operation confirmation using actual game equipment
・Creating templates, FAQs, game announcements, and reports
・Coordination and collaboration with other departments within the company (trouble handli ...

A customer success position has opened up to work with global SaaS companies to achieve this through IT solutions!

■Job Description
You will provide customer success support for client companies' SaaS products.
You will respond to user inquiries via phone, chat, and email.
You will not just provide answers, but will understand the true needs of users and make optimal proposals from a wide range of products, contributing to the success of companies that adopt SaaS.
You will support Japanese users of foreign payment services in Japanese, and inter ...

社内のコンサルタントと連携し、人々の新しいキャリア選択をサポートするキャリアアドバイザーポジション。


Description

* 自分自身の経験や知識、社内データベースを活かして、新しいキャリア選択のサポートを行う
* コンサルタントと密にコミュニケーションを取り、スムーズなキャリアアドバイスを行う


Profile

* 企業での就業経験、高いビジネスレベルのコミュニケーション能力
* カスタマーサポ ...

現在少ないフルリモートも可能なポジションの新規募集です。米国本社の外資系ソフトウェア企業にてカスタマーサクセスマネージャーとしてクライアントとの関係構築、フォローアップ等を担当していただきます。


職務内容

* カスタマーサクセスプログラム戦略を実現
* 初回契約導入後サポート
* ソリューションの特徴や使用方法に関する実用的なアドバイス、コーチング、専門知識を提供し、製品の採 ...

[Call center English interpreter staff]
Simultaneously interpret conversations between customers visiting the store and store staff in Chinese and English over the phone.
We may also act as interpreters between customers and dedicated call center staff.
・English interpretation between customers and staff
・Use a dedicated system to search for services and enter response history
・Participation in business-related meetings
・Development of new staff, etc. ...

[Business description]

Customer service team support (data entry, customer phone and email support),
General office management work, paperwork, support for foreign visitors, scheduling, meeting setting, etc.

【Job Description】

① Customer service team support
② Support for data entry of customer information, orders, quotations, etc. into the in-house system, and responds to phone calls and emails from customers who have viewed our website and corporate customers.
③ Support for chat support with customers
④ Meeting settings to facil ...

日本アムウェイはヘルス＆ウェルネスを牽引するグローバルカンパニーです。本社はアメリカのミシガン州にあり、売上世界 No.1のダイレクトセリング企業として、コミュニティ・ビジネスの機会を提供しています。

創業70周年に向けた、次世代を担う新卒の方を募集しております。

◆魅力ポイント◆
・所定労働時間7時間
・スーパーフレックス制度（5:00～22:00）
・ハイブリッド勤務（週2日出社／3日テレワ ...

[Vietnamese interpreter at a call center]
This job involves working at a multilingual call center.
You will answer customer inquiries in Vietnamese and Japanese.
You will respond via phone and chat. ...

[English support for travel arrangements]

- Handling inquiries and support regarding membership registration

- Changing and canceling reservation details (answering calls and responding to emails) *Making calls is also available as necessary.

- Confirming and negotiating with airlines and hotel agents

- Administrative tasks such as data entry ...

◆業務内容◆
《英語・ベトナム語×研修バッチリ》入居者からの問い合わせ対応♪
内容：インターネット不具合に関する問い合わせ（Wi-Fi接続できないなど）
●問い合わせ対応（20件/日）※お電話やチャット・メール
　※マニュアルしっかり完備
●対応履歴のシステム入力　など
　※就業後1週間は座学でインプット期間があります
　⇒その後はロープレなど、手厚い研修があるので安心です◎

◆魅力ポイ ...

As the Customer Support Representative you will be reporting directly to the Chief Operating Officer and be responsible for all interactions between the company and their customers in Japan. The focus will be on establishing the customer support service for the market, creating local protocols and templates to support the launch of the new platform.


Description

As the Customer Support Representative you will be reporting directly to the Chief Operating Officer and be responsible for all interactions between the company and their customers in Japa ...

[Job Description]
Job Description upon joining:
This department is responsible for services in our entertainment field, and provides comprehensive quality assurance services, such as testing during the game development process for smartphones and home game consoles, and post-release support, to clients, mainly major game companies and overseas titles.
We are looking for someone to work as a customer support leader at the Nagoya Center, our only "global base" and the top share in multilingual game customer support!
You will be the leader of a customer ...

As the Client Advisor, you will ensure that you develop a loyal client base and maximize each sales opportunity by providing professional customer support and advice on the overall product lines. You will be responsible for answering all incoming contacts from customers via phone, emails and chats.


Description

As the Client Advisor, you will ensure that you develop a loyal client base and maximize each sales opportunity by providing professional customer support and advice on the overall product lines. You will be responsible for answering all in ...