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Updated 2024-05-13
Activated 2024-05-09

English support for travel arrangements
Automatically translated job page

  • Staffing Agency
  • Staff Level
  • No Dress Code
  • Business Expansion
  • Career Options Available
  • International Team
  • English Language Skills
  • Publicly Listed Company
  • No Transfer
  • Urgent Hiring
  • Visa Support Available
This posting is managed by: Sogo Career Option Co., Ltd.
Company Name Company is not publicly visible
Job Type Customer Service - Telemarketing/Telesales
Education/Training/Language Specialist - Interpreter
Administrative - Data Entry
Industry Tourism/Hotels, Lodging/Restaurant, Food Services
Location Asia Japan Tokyo Toshima

Job Description [English support for travel arrangements]

- Handling inquiries and support regarding membership registration

- Changing and canceling reservation details (answering calls and responding to emails) *Making calls is also available as necessary.

- Confirming and negotiating with airlines and hotel agents

- Administrative tasks such as data entry
Company Info You can put your call center experience to good use.
This is a rewarding job.
We are looking for people who have guided customers on overseas travel package tours,
and who have responded to customer travel inquiries over the phone or in person.
★You can wear casual attire such as jeans to work!
★We can also discuss reduced working hours!
Working Hours [Day shift]


*Work 5 days a week

*Overtime is about 5 hours per month

*Shortened working hours can be discussed. Please contact us for details.
Technical/Humanities/International Affairs
・Business level English
・Japanese level: N2 required (certificate required)
・Business level or higher Japanese
・Able to read and write Japanese
・Able to use honorific business language in Japanese
・Experience in online overseas travel (overseas air tickets) and hotel reservations
・Experience dealing with customers at a travel agency (municipal projects not allowed)
・Administrative experience with multiple screens (1 year or more)
※The following would be a plus
・Qualified general travel agency manager
・Experience using the dedicated terminal INFINI or AMADEUS
・Experience in wholesale air tickets (sales of travel tours, etc. also acceptable)
※Able to work in Japan
English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Business Level(JLPT Level 2 or N2)
Hour Salary JPY - Japanese Yen 1700JPY
Estimated Annual Salary Depends on experience
Other Salary
[Basic hourly wage] 1,700 yen / No transportation expenses
[Monthly salary example] 282,625 yen
*Monthly salary example is calculated based on 5 hours of overtime per month. (Overtime pay of 10,625 yen is included)
*Salary amount and net amount may differ due to income tax, municipal tax, etc.

[Employee benefits]
Social insurance, employment insurance, workers' compensation insurance
Annual paid leave
Holidays Shift days off (2 days off per week)
*You can request up to 4 days off.
*Shifts are confirmed for the 20th to 25th of each month.
Job Contract
We will inform you of the selection procedure, so please apply.
Nearest Station ・1 minute walk from Kanamecho Station on the Tokyo Metro Fukutoshin Line
・15 minutes walk from Ikebukuro Station on the JR Yamanote Line
*Transportation expenses will not be provided.

Please apply from here



Sogo Career Option Co., Ltd.

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English support for travel arrangements