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For existing customers (pharmaceutical companies, research institutes, chemical manufacturers, universities, etc.) who handle investigational drugs and biosamples, we offer services that enable safe and secure international transportation.

≪Business details≫

・Cultivate new customers (discover existing research institutes, universities, pharmaceutical companies, etc. & Cold Call)

- Responsible for the entire flow from lead to order receipt

・Promotion of sales strategy

・Market analysis ...

You will be responsible for driving the development of consistent and engaging content initiatives within your scope through relevant channels. You will be responsible for the following main tasks while cooperating with various internal and external stakeholders.

- Collaborate with local and global communications stakeholders to plan, execute, and monitor media, social media, company sites, and internal communications to engage internal and external audiences.
- Connect with media stakeholders (editors, reporters, journalists, etc.) through media int ...

As the Regional Head of Cargo, you will lead a dedicated team across Japan and Korea and be responsible for the development and execution of all cargo commercial and service delivery strategies for our award-winning, customer-first company. You will be involved in a wide range of areas including sales, operational functions, supplier management and service standard improvement.

<Job Details>
■Service Delivery and Excellence
• Ensure reliable, consistent and cost-effective delivery of services and products (cargo, mail and air Hong Kong) to meet ...

・Work with the sales department and overseas bases to set strategic prices for the Ocean Freight Division.

・As a member of the Ocean Freight Division pricing team, you will be asked to prepare prices for bids and quotes for important customers.

・Set strategic and attractive quote prices in line with the pricing policy.

・Work with the sales, operations, and customer service teams to set attractive RFQ prices.

・Maintain transparency in the quote management system and operate it on a daily basis.

・Provide market information to cus ...

■This is a global customer service position that serves as a liaison between customers, local medical institutions, and various internal departments.

- Take calls and provide support to customers who require medical assistance.

- Liaise with overseas medical institutions and arrange for medical institutions and medical staff to provide treatment.

- Work with overseas medical professionals and local staff to arrange services related to medical evacuation/repatriation, etc.

- Liaise with departments in charge of billing for medical expenses, ...

[Job details]

- Developing new customers (research institutes, universities, pharmaceutical companies, bio ventures, etc.)

- Identifying existing customers and cultivating sales

- Market analysis

- Promoting sales strategies

[After joining the company]

The first three months after joining the company will be focused on training and handing over your responsibilities. From two weeks to one month after joining the company, you will be taking part in training led by overseas bases in English together with your overseas colleagues. After th ...

<Major Duties>
- Creating work plans based on daily volume and priorities.
- Understanding team productivity and capacity.
- Monitoring progress and reporting to control tower and operations manager.
- Promoting continuous process improvement.
- Creating and updating work instructions (WIs) and standard operating procedures (SOPs).
- Communicating with customers (internal and external). ...

[Job Details]

- Provide frontline support to our global customer base.

- Respond to various inquiries before payment and promote smooth transactions.

- Address various questions customers have and flexibly derive solutions to increase customer satisfaction and our brand value.

- Actively propose and implement measures to improve our services.

* Mainly text-based communication using the ticketing system.

* Work with Hong Kong team members to support customers and sellers around the world. You will often be in charge of overseas customers ...

[Job details]

Negotiate with airlines and purchase aircraft space.
Tailor cargo to each destination and manage schedules.
Deepen relationships with airlines to obtain information on freight rates and market trends.
Track export cargo and respond to customer inquiries.
Manage and train junior members
[Expected roles]

After joining the company, you will be responsible for handling customer inquiries and coordinating with other departments, while also providing guidance to younger employees (OJT employee/mentor). We expect you to play an active r ...

We provide delivery route optimization systems for logistics companies and ride-sharing apps for local governments and transportation companies. You will be responsible for supporting our customers in using and continuing to use our services.

[Major duties]

- Onboarding training/launch support

- Customer success/customer support

- Proposing other solutions based on customer issues

- Answering customer inquiries, submitting reports, proposing service improvements, etc.

You will analyze and identify problems related to system operations i ...

【Documentation】

• Monitor vessel arrival/departure and facilitate documentation procedures to support the team

• Liaise with regulatory authorities to ensure cargo document clearance is completed

• Handle documentation, invoices and B/L for inbound and outbound cargo

• Verify inbound and outbound cargo records • Update and maintain shipping records

• Liaise with port authorities and customs to ensure cargo documentation is proper

• Handle customs and port procedures related to vessel and cargo movement

【Operations ...

• Part of the country leadership team, driving sales performance for this dynamic and fast growth
company.
• Maximize revenues by increasing conversion of sales leads and drive sales growth across multiple
brands.
• Oversee the development and execution of the country sales plan.
• Understand customer needs so we advise which solutions and products are appropriate.
• Spend time with existing customers to improve customer satisfaction and look for opportunities to sell
additional products and services.
• Work closely with Marketing to ...

• Project manage the construction of all new offices in conjunction with our out-sourced partners. Ensure there is clarity on expectations, deadlines and any issues or risks are escalated and dealt with in a timely manner.
• Ensure our partners manage the fit-out of new centers so they are in line with our global design and build standards.
• Plan and manage the refurbishment and maintenance of our existing estate, ensuring minimal disruption to customers and prioritizing where we will maximize Return on Investment. Ensure Design and Build partne ...

Each team member is expected to take a leadership role in the design and development of web UIs for internal and external use, as well as testing and operation. We also value communication within the team, focusing on developing code that is highly readable and reusable based on best practices, and working with back-end engineers to design APIs.

We operate services for individual and corporate customers, as well as services for internal users, and have contact with users from various angles, so this is an environment where front-end engineers have man ...

・General duties related to marine import/export operations

・Negotiations with shipping companies, transportation companies, and other partner companies for bookings, etc.

・Quotations, follow-up, and tracking of import/export cargo (including correspondence with overseas companies)

・Customer support, handling of complaints

・Entering and managing cargo information into the company's internal system

・Requesting customs clearance from customs brokers ・Issuing invoices ...

This is an administrative job for a trading company that procures timber from Southeast Asia, Africa, etc. and sells it to trading companies and wholesalers in Japan.

Due to the recent increase in demand for timber, we have received many inquiries and have a stable business foundation. In order to further expand our business, we are looking for members to handle the following tasks.

Arranging and checking import documents, coordinating with logistics companies

Adjusting delivery dates with customers, order processing

Customer information mana ...

After joining the company, you will be a core member of the sales and marketing department and will be responsible for leading the following tasks:

・Data analysis and management
・Room rate updates and settings
・Revenue management
・Market research ...

[Specific duties]
- Responding to emails (including some phone calls)
- Cooperating with other departments
- Translation work
- Administrative work, etc.
etc. ...

You will be at the center of our hotel business, thinking and acting independently to carry out the following duties.

-Revenue management

-Organizational management
You will be primarily responsible for management and reporting tasks to improve the hotel's income and expenditures and operational quality.

You will be responsible for everything from hypothesis consideration to planning based on data and figures, with the goal of "maximizing sales, improving operational efficiency, saving costs, creating added value, and improving customer satisfa ...

■Responsible for new customer acquisition activities to achieve KPIs and revenue targets.

・Lead a team and handle general planning including sales goals, contact targets, and action plans.

・Follow up with existing customers, make sales calls to potential customers, and network with them.

・Develop optimal proposals in response to customer and potential customer requests.

・Work effectively with various internal departments, including marketing and operations, to propose and discuss customer acquisition strategies.

・Conduct market ...