【Job Description】
You will be responsible for responding to customer inquiries and providing appropriate solutions.
・Supporting users of the EC site
・Responding to inquiries about purchased products
・Responding to product shipping status
・Return handling
・Verifying payment information
*As this is for Japanese customers, support will be provided in Japanese.
*Each response takes about 10 minutes. We handle about 20-35 cases per day.
If you have basic PC skills such as typing, you are welcome to apply even if you have no experien ...
[Business content]
You will be responsible for the most appropriate project and process based on your skills and experience.
·Requirement definition
·basic design
·Detailed design
・Development (coding)
・Unit test, integration test
・Operation, maintenance, additional development
We have a wide variety of projects in the fields of finance, distribution (EC), the public sector, as well as native app development and big data analysis.
We will take your wishes into consideration as much as possible, so please feel free to contact us at the ...
Human Resocia is THE GLOBAL COMPANY.
Over 800 foreign engineers from more than 50 countries works at Human Resocia.
Our engineers will be seconded to the client to take charge of the projects.
Projects include data analysis, algorithm implementation, machine learning (decision tree,
Logistic regression, random forest, naive Bayes classifier, k-nearest neighbor method,
Creation of predictive models using k-means clustering, neural networks, etc., statistical analysis, etc.
You will be asked to perform analysis and hypothesis construction using ...
Human Resocia is THE GLOBAL COMPANY.
Over 800 foreign engineers from more than 50 countries works at Human Resocia.
Our engineers will be seconded to the client to take charge of the projects.
The project will include machine learning, image recognition / object detection using deep learning, development of learning models / algorithms such as natural language processing, and development of systems using data analysis results.
Every engineers will be assigned to the project that suits your experiences.
The Pre-Sales Consultant is, under general supervision, the one who directs pre-sales technical responsibilities for Sales & Marketing sales.
Reporting to Manager of Sales Engineering APAC, you will be responsible for providing pre-sales technical support related to all Thales Digital Identity & Security products in Japan. You will focus on supporting Re-selling, Solution and SI partners, as well as direct accounts with an emphasis on unsurpassed customer satisfaction and timely response to customer/partner feedback.
Overview: You will carry special photography equipment and visit areas designated by client companies (you will use a rental car for transportation, and may drive long distances depending on the area).
You will collect imagery of major business areas, shopping areas, and various locations with the aim of capturing panoramic images in public places and outdoors.
You will also handle and inspect loaned items such as photography equipment and rental cars, and submit daily reports (breakdown of working hours, expense claims, etc.). ...
The Technical Consultant provides consultancy and technical advice to the Customers.
He/She defines and delivers card product specification based on Customer requirements.
・Provide pre-Sales support, as a complement to the Sales process, including the analysis of the customer requests, in terms of Cards and Solutions (if relevant)
・Understand the customer technical organisation
Provide Thales DIS with market knowledge and competition
・Act actively to understand the Customer’s technical needs and to identify the possible sol ...
We are hiring an IT support engineer who has 2year experience, will be supporting foreign based client onsite.
• Initial clarification of incidents and incident reporting
• Troubleshooting according to standard troubleshooting procedures and escalation to relevant next level support parties. These support parties may
• Under minimal supervision, provide IS level 1 / 2 technical support to the end user community.
• Work along with Global Service Desk for Issue escalation.
• Troubleshoots and resolves hardware, software and user problems a ...
~Responding to email inquiries regarding games and duties incidental to customer service~
[Specific job details]
・Primary and secondary responses using tools to inquiries from customers
(Example: Use Mail Dealer *Actually, the tool differs depending on the game title.)
・Investigating behavior logs and modifying data using management tools
・Operation confirmation using actual game equipment
・Creating templates, FAQs, game announcements, and reports
・Coordination and collaboration with other departments within the company (trouble handli ...
• 5+ years of work experience
• Key typing of standard case common to sites
• Support for location-specific case key typing [Hitachi's assumption]
• Prepare test procedures according to the instructions of the task support PM team.
• Report progress based on the test operation rules specified by the task support PM.
• As key typing support, answer questions in English from the base (L1 answer)
and escalate appropriately (L2 inquiry) ...
• In promoting the project, he/she will report and communicate with the test committee.
• manage test progression (reported by the worker team).
• Respond to the escalation (L2 inquiry) from the lower organization (worker team), and if the solution is difficult, appropriately escalate (L3 inquiry) to the higher.
• Organize (Product team and site support PM team) and promote testing.
• Develop a draft operating policy for the test and build consensus with the cross-PM team, the test ...
A customer success position has opened up to work with global SaaS companies to achieve this through IT solutions!
■Job Description
You will provide customer success support for client companies' SaaS products.
You will respond to user inquiries via phone, chat, and email.
You will not just provide answers, but will understand the true needs of users and make optimal proposals from a wide range of products, contributing to the success of companies that adopt SaaS.
You will support Japanese users of foreign payment services in Japanese, and inter ...
You will be part of the service team of a major IT solutions provider, and work closely with a large cloud service provider. Your job is to help them win deals by creating sales presentations and strong proposals for their clients.
You will receive technical materials and translate them into sales ones.
Description
* Team up with sales to find the perfect solutions for our clients. You'll create helpful documents like sales presentations and pitches.
* Become an expert of Cloud Solutions.
* Find the best ways to win deals by identifying key ...
As a lead designer, you will be responsible for UI/UX design for the online English conversation service, which is the company's main business and is expanding its rapidly growing education business immediately after it was listed on the growth market. You will also be responsible for training and mentoring other designers.
■Specific duties:
UI visual design and direction for the service site and member site,
improving the brand image, improving the site design to increase conversion rates, supervising the quality of in-house (including temporary ...
Active Gaming Media is looking for a Project Manager (PM) for game localization.
Our company mainly handles localization work related to games, and your actual work will involve not only games, but also entertainment in general and a variety of projects.
The role of a Project Manager (PM) is...
You will progress and manage the project while communicating between the client and the translator.
Here's an image of what it will be like!
(1) Receive requests from clients
(2) Prepare and organize using CAT tools etc. to meet the client's desired ...
Lead the Middle/Back Office operations IT team in the cash equities division of a major Asian capital markets & investment group. You will also be coordinating teams across India, Hong Kong, and Japan.
Description
* Support daily trading operations for various trading flow of High Touch & Low Touch cash Equities.
* Perform front-to-back system testing for enhancement, releases, vendor changes, migration and bug fixes.
* Serve as the point of contact for local vendors (NRI, JASDEC, Twave, BOJ, JSDA etc…) in terms of technology roadmap/Projec ...