Updated 2024-04-26
Activated 2024-04-26

IT Support Specialist (Testing, Migration) - Bilingual

Recruiter
Senior Level
Work-Life Balance
Flextime System
Foreign Affiliated Company
Urgent Hiring

This posting is managed by:	Hire Pundit Japan K.K.
Company Name	Company is not publicly visible
Job Type	IT (PC, Web, Unix) - QA/Quality Control/Testing Engineer Consulting - IT System Consulting IT (Other) - Customer Support Engineer
Industry	IT Consulting
Location	Asia Japan Tokyo Minato
Job Description	Task Support L1 Requirements - Exp: 5+ years Proficient: English and Japanese language N2 • 5+ years of work experience • Key typing of standard case common to sites • Support for location-specific case key typing [Hitachi's assumption] • Prepare test procedures according to the instructions of the task support PM team. • Report progress based on the test operation rules specified by the task support PM. • As key typing support, answer questions in English from the base (L1 answer) and escalate appropriately (L2 inquiry) if solutions are difficult. • Manage knowledge of support. Skill Set Requirements • Being able to speak English and Japanese Fluently • Must be able to respond to phone calls, write procedures, and provide support in English. • Experience in the testing process of system development. ◆Team Leader • Must be able to organize and manage the progress of approximately 5~10 key players. (Experience as a team leader or equivalent skill or experience). • To be able to formulate a policy to isolate the cause of an incident, instruct subordinate members, and organize the situation by hearing from subordinate members.
Company Info	A leading digital transformation services provider.
English Level	Daily Conversation Level (TOEIC 475-730)
Japanese Level	Business Level(JLPT Level 2 or N2)
Salary	JPY - Japanese Yen JPY 6500K - JPY 7000K （Monthly Salary Range: JPY - Japanese Yen JPY 541.667K - JPY 583.333K *Divided into12month ）

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