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Job type : IT Help Desk

Language preference :English

Displaying 1711-15listings

Job Description

★韓国語と日本語を活かしてITスキルを高めたい方は必見!★

大手外資系ソフトウェアメーカー内で、企業向けITツールのテクニカルサポートをお任せします。
サポート先は日本・韓国の企業向けで、主に日本語と韓国語でメールでのお問い合わせ対応です。

【サポートする製品はデジタルマーケティングツール】
企業がインターネット上での製品広告、キャンペーン、DM配信を実施するために使用するツー ...

  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Location

Asia Japan Tokyo Chiyoda

Salary

JPY - Japanese Yen JPY 6500K - JPY 9500K
(Monthly Salary Range: JPY - Japanese Yen JPY 541.667K - JPY 791.667K *Divided into12 month )

Japanese Level Fluent(JLPT Level 1 or N1)
Chinese Level None
Job Description

Overview of Role:
Lead the Operations Team which has responsibility for tier 1 IT support and for the IT Help Desk
Provide high quality technical support to our customers (internal employees)
Owner of the tier 1 problem management process and management of the IT Help Desk Ticket system
Project management for user-related IT projects (such as relocations, upgrades)
Gain a clear understanding of business processes to identify opportunities for IT to increase business productivity
Accountabilities:

Tier 1 User Support: 50%
 Lead and priori ...

Job Description

社内情報システム担当として、主に三つの分野から、これまでの経験にあわせてご担当いただきます。

1, プロジェクト管理
・将来的に発生する重要度が高い社内環境の整備に向け、プロジェクト体制を組む
・他部門と連携しながら準備および対応
  [例:社内システムの刷新、オフィス停電に向けたシステム環境の調整など]

2, 社内サポートデスクおよびOAサポート業務
・社内から届く問い合せや依頼事 ...

Employer Wipro Japan K.K.
  • ★ ★ Staff Level
Job Description

Key Accountabilities:
- To provide 1st line technical support; answering support queries via phone, email, Chat and Web
- To maintain a high degree of customer service for all support queries and adhere to all service management principles.
- To take ownership of user problems and be proactive when dealing with user issues.
- Logging / verifying customer details Identifying the issue and categorizing / prioritize the incident
- Creating a ticket in CRM tool like ServiceNow Referring KB for workaround / resolution and attempting resolution Ticke ...

Employer Wipro Japan K.K.
  • ★ ★ Staff Level
Job Description

Job description:
- Able to work independently in both SharePoint online and On Prem, File Services.
- Having support experience, resolving tickets with in the SLA.
- Experience is migration from On perm to SharePoint online using 3rd party tools.
- Experience in PowerShell, Yammer, OneDrive, External Sharing issues.
- Having basic knowledge on development in SharePoint On Perm and Online.
- Strong problem solving skills including critical thinking, analysis, ability to work well under pressure and work on multiple project ...

Employer Wipro Japan K.K.
  • ★ ★ ★ Senior Level
Job Description

Recruiting an【Active Directory Engineer】with good experience in analysis, implementation, and maintenance of Site and services and excellent troubleshooting skills.

【What you need for this role】
• Strong experience using Active Directory, DHCP, DNS, Group Policy.
• Troubleshooting knowledge of replication issues
• Knowledge of DCHP setup and troubleshooting, Active Directory/Domain Controller Configuration.
• Establish and implement policies, procedures, and technologies to ensure Windows system security.
• Strong knowledge of ...

Job Description

This role is with our AWS Outposts team – delivering a new way for Infrastructure to be delivered to our customers. AWS Outposts brings
native AWS services, infrastructure, and operating models to virtually any data center, co-location space, or on-premises facility. Customers
can now use the same AWS APIs, tools, and infrastructure across their on-premises and the AWS cloud to deliver a truly consistent hybrid

experience. The provided AWS Outposts infrastructure is fully managed, maintained, and supported by AWS directly to deliver access to the ...

Job Description

Working at a major data center which provides a wide variety of services to customers. You will be entrusted with front service handling requests related to system operations from the IT department.

【Summary】
・Delivering primary customer services using both telephone and email
・Understand the business outline for escalation destination based on inquiries and applications.
・Appropriate customer status confirmation and escalation
・Log entries for various tickets
・Organize, manage and control all cases
・Priority assignment and unde ...

Job Description

EIRE Systems Technical Support provides professional IT services to small, medium and large scale enterprises of all sizes. We can offer a varied and challenging IT services career in a highly diverse and fast-moving business environment.

We are currently looking for new additions to our IT Support team!

【Role and responsibilities】
◆ Provide IT support as a bilingual technical support team member to users of various technologies (Desktop PCs, notebook PCs, mobile devices, network printers, other office equipment, applications for general cli ...

Job Description

エイラシステムのテクニカルサポートでは、主に外資系の大企業や中小企業に対し、ITサービスを提供しております。

現在、弊社チームの一員としてご活躍いただける方を募集中!

たとえば...

● バイリンガル テクニカル サポートのチームの一員として、各企業の様々なIT環境をサポート
● 専門知識や技術の向上に励みながら、幅広いITプロジェクトやサポートに参画
● ネットワーク、サーバー、ク ...

Job Description

Join our team of Client Technical Support Engineers who provide professional IT services to our small-to-medium-scale and large enterprise client customers. EIRE Systems offers a varied and challenging IT services career in a highly diverse and fast-moving business environment.

As a Client Technical Support Engineer, your primary responsibilities will be to:
- Provide exceptional customer support for various end-user computing technologies - i.e. desktop PCs, mobile devices, network printers and other office equipment, standard office and financial a ...

Job Description

<募集背景>
グローバル老舗医薬化学品メーカー(日本支社)向けのIT サポートチーム(20人)にPCサポートエンジニアとして参加して頂ける方を急募。


<仕事内容> 
約6,000ユーザーを対象にPC・その他モバイル・周辺機器をサポート

社内のPC(Windows 7/10)、タブレット、スマートフォン、ノートパソコン、モバイル端末、IP電話のサポート・トラブルシューティング。
上記ハードウェアのキッティング ...

Job Description

【Job Description】
①IT system support (staff class)
IT system support for companies.
・ Troubleshooting such as "Cannot turn on" or "Cannot connect to the Internet"
・ Lecture on how to use applications and systems
・ Setup work such as initial setting and installation of PC
・ Responding to server and network failures
* There are many operations that accompany support operations, such as analyzing the contents of inquiries and learning how to deal with past cases.
* In all projects, we will conduct a thorough training before assignment ...

Recruiter (Company is not publicly visible)
  • ★ ★ ★ Senior Level
Job Description

Recruiting Division: First Solution Department, Second Business Division
Selection method:
Document selection ⇒ 1st selection (written test / recruiter interview) ⇒ 2nd selection (site manager / recruiter interview)

Job description:
Assigned to major companies, foreign-affiliated companies, and government offices such as foreign-affiliated auto parts manufacturers and pharmaceutical companies.
A first-class company, you can acquire a higher-grade skill!
[Details of work]
◆ Responding to IT-related inquiries and consultations (how to use so ...

Recruiter (Company is not publicly visible)
  • ★ ★ ★ Senior Level
Job Description

Recruiting department: General manager (Head office): Second Business Division
Selection method:
Document selection ⇒ 1st selection (written test / recruiter interview) ⇒ 2nd selection (site manager / recruiter interview)

Job description:
Major companies, foreign-affiliated companies, and government agencies, such as major smartphone game makers and foreign-affiliated automobile manufacturers, are assigned to projects.
A first-class company, you can acquire a higher-grade skill!
[Details of work]
◆ Responding to IT-related inquiries and co ...

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