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Updated 2024-04-19
Activated 2024-04-18

Looking for Associate Production Engineer!
Automatically translated job page

  • Employer
  • Entry Level
  • Women Welcome
  • New Year's Holidays
  • Five Days Workweek
  • Online Interview
  • Career Options Available
  • International Team
  • Recent Graduates Welcome
  • Foreign Affiliated Company
  • Urgent Hiring
  • No Age Restriction
Company Name

HCL JAPAN LTD./株式会社エイチシーエル・ジャパン

Job Type
HCL JAPAN LTD./株式会社エイチシーエル・ジャパン
IT (Other) - Customer Support Engineer
IT (Other) - IT Help Desk
IT (Other) - In-house System Operator
Industry IT Consulting
Location Asia Japan Tokyo Minato
Asia Japan
Job Description We are looking for Associate Production engineer due to business expansion!

Entry Level is (2+ years of experience) are welcome!

Job Summary
As part of a global engineering team, provide white-glove break/fix response, fulfill requests, maintain ticket SLAs, write knowledge base articles, and maintain edit stations, booth systems
and other studio equipment in a mixed Macintosh / Windows-based environment

・Deliver white-glove service to instructors and editors, both on-site and remote.
・Custom-configure booth Macs, PCs and other equipment to meet course requirements.
・Manage temporary account creation and deletion for course recordings.
・Address global incoming customer incidents and requests in ServiceNow and Jira.
・Work closely with Production Engineers and other teams on assigned projects.
・Collaborate with other teams on hand-offs and escalations.
・Stay current on email and Teams postings, here to all CTE team global processes.
Company Info About HCLTech:

HCLTech is a global technology company, home to more than 221,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2023 totaled $12.9 billion.

Working Hours Shift is either 8am-5pm or 9am to 6pm
60 minute break


English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Business Level(JLPT Level 2 or N2)
Salary JPY - Japanese Yen JPY 4000K - JPY 5500K   
Other Salary
Fully equipped with social insurance
Education training
Holidays paid holiday
Congratulatory and condolence leave
Childcare leave
sick leave
Job Contract
full-time employment
Nearest Station

Please apply from here


This posting is managed by:

HCL JAPAN LTD./株式会社エイチシーエル・ジャパン

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Looking for Associate Production Engineer!