IT System Admin focused on user desktop support for the company. Full-time regular employee. Reports into a small local IT team. The candidate should be self-sufficient to allow the IT team to focus on investments related work.
Overview and Job Description:
This is an IT desktop support role supporting 50 users locally (90% are Japanese), but there is also a considerable amount of escalation/chasing to US infrastructure teams for deeper issues on Exchange, VMWare, group policy, Active Directory, network, mobile device, video conferencing, etc ...
Ahead Group is currently looking for a Cyber security analyst to join a World Leading HR Company. The role is to help to protect an organisation by employing a range of technologies and processes to prevent, detect and manage cyber threats. This can include protection of computers, data, networks and programmes.
Broadly, the incumbent will work to protect the security of the organization.
Job titles vary and may include information security analyst, security analyst, information security consultant, security operations centre (SOC) analyst and cybe ...
Ahead Group is looking for a Help Desk Support Analyst to Join our clients in the HR Industry. The role is to ensure that the IT operations are running effectively and efficiently to a point where staff can easily accomplish their tasks. You will be collaborating with the IT team and will be able to troubleshoot problem areas (in person, by telephone or via e-mail) and provide end-user assistance when required, in a manner which is timely and accurate. The Help Desk Support Analyst is required to provide L2 support, whether it be by workarounds, using a ...
Ahead Group is looking for System/Network Support Engineers to join our clients who is a leader in the software development Industry. They provide 24/7 support service for major cloud platform users. We are hiring engineers to extend support in Japanese, Chinese and Korean languages.
· Provide support to customers using Cloud Platform products, solutions and APIs including Google Compute Engine and related services.
· Provide technical assistance and support as part of a global 24x7-support organization.
EIRE Systems Technical Support provides professional IT services to small, medium and large scale enterprises of all sizes. We can offer a varied and challenging IT services career in a highly diverse and fast-moving business environment.
We are currently looking for new additions to our IT Support team!
【Role and responsibilities】
◆ Provide IT support as a bilingual technical support team member to users of various technologies (Desktop PCs, notebook PCs, mobile devices, network printers, other office equipment, applications for general cli ...
A global IT company is hiring an experienced Help Desk Specialist.
The position is responsible for providing technical assistance and support related to computer systems, hardware, and/or software. Take advantage of excellent career advancement opportunities and employee benefits the company has to offer.
‐ Work closely with other IT members to provide the effective support and solutions to all IT functions in the office.
‐ Keep track of H/W and S/W assets managed by the department.
‐ Provide appropriate technical as ...
Wonderful Opportunity! You will enjoy working for a leading global insurance company and with a talented group of professionals in the Japan office.
The helpdesk reviews the calls received, identifies the problem and situation, and judge treatment (average monthly around 1,500・2,000 inquiries). It also provides first・level support, such as standard operating procedures and solutions and workarounds from existing known errors. If not, escalation to each support group (ESD/other department) will be made and monitor the status until the ticket is close ...