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Use your English / language skills as a bilingual to find work in Japan in 「IT Help Desk」 and expand your experience and expertise.

At, we have a wealth of information on jobs in Japan and how you can make the most of your skills in 「IT Help Desk」.

For those with bilingual skills looking for work in Japan in 「IT Help Desk」, please refer to the below list of jobs, or refine your search further. has plenty of jobs in Japan for bilinguals so let’s search to find your perfect matching job in Japan!

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Job type : IT Help Desk

Language preference :English

Displaying 1621-15listings

Employer Ahead Group
  • ★ ★ Staff Level
Job Description

IT System Admin focused on user desktop support for the company. Full-time regular employee. Reports into a small local IT team. The candidate should be self-sufficient to allow the IT team to focus on investments related work.

Overview and Job Description:
This is an IT desktop support role supporting 50 users locally (90% are Japanese), but there is also a considerable amount of escalation/chasing to US infrastructure teams for deeper issues on Exchange, VMWare, group policy, Active Directory, network, mobile device, video conferencing, etc ...

Job Description

Ahead Group is currently looking for a Cyber security analyst to join a World Leading HR Company. The role is to help to protect an organisation by employing a range of technologies and processes to prevent, detect and manage cyber threats. This can include protection of computers, data, networks and programmes.

Broadly, the incumbent will work to protect the security of the organization.

Job titles vary and may include information security analyst, security analyst, information security consultant, security operations centre (SOC) analyst and cybe ...

Job Description

Ahead Group is looking for a Help Desk Support Analyst to Join our clients in the HR Industry. The role is to ensure that the IT operations are running effectively and efficiently to a point where staff can easily accomplish their tasks. You will be collaborating with the IT team and will be able to troubleshoot problem areas (in person, by telephone or via e-mail) and provide end-user assistance when required, in a manner which is timely and accurate. The Help Desk Support Analyst is required to provide L2 support, whether it be by workarounds, using a ...

Job Description

Ahead Group is looking for System/Network Support Engineers to join our clients who is a leader in the software development Industry. They provide 24/7 support service for major cloud platform users. We are hiring engineers to extend support in Japanese, Chinese and Korean languages.


· Provide support to customers using Cloud Platform products, solutions and APIs including Google Compute Engine and related services.

· Provide technical assistance and support as part of a global 24x7-support organization.

· Work closely wit ...

Job Description

情報インフラ(ノーツ・Eメール・チャットなどのコミュニケーションツール)、FTP、ファイルサーバ、バックアップサーバ等の導入、運用保守業務や社内ヘルプデスクをおまかせします。 ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description



* デスクトップ、モバイル環境のサポート

* グローバル拠点のコミュニケーション、ソリューションの展開

* VIPに対するITサポート

* インシデント分析

* ドキュメントの作成、 ...

Recruiter (Company is not publicly visible)
  • ★ ★ ★ Senior Level
Job Description

自社配送センター内と外部配送センターのITインフラ・システム・クライアント機器の資産管理の業務、及び購買関連業務です。 ITサポートエンジニア(フロント)のバックオフィス業務です。


・ 在庫管理、監査、RMAプロセス手配、IT機器の故障修理、IT資産の移設、 ...

Job Description

EIRE Systems Technical Support provides professional IT services to small, medium and large scale enterprises of all sizes. We can offer a varied and challenging IT services career in a highly diverse and fast-moving business environment.

We are currently looking for new additions to our IT Support team!

【Role and responsibilities】
◆ Provide IT support as a bilingual technical support team member to users of various technologies (Desktop PCs, notebook PCs, mobile devices, network printers, other office equipment, applications for general cli ...

Job Description




● バイリンガル テクニカル サポートのチームの一員として、各企業の様々なIT環境をサポート
● 専門知識や技術の向上に励みながら、幅広いITプロジェクトやサポートに参画
● ネットワーク、サーバー、ク ...

Job Description


グローバル老舗医薬化学品メーカー(日本支社)向けのIT サポートチーム(20人)にPCサポートエンジニアとして参加して頂ける方を急募。


社内のPC(Windows 7/10)、タブレット、スマートフォン、ノートパソコン、モバイル端末、IP電話 ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

A global IT company is hiring an experienced Help Desk Specialist.

The position is responsible for providing technical assistance and support related to computer systems, hardware, and/or software. Take advantage of excellent career advancement opportunities and employee benefits the company has to offer.

‐ Work closely with other IT members to provide the effective support and solutions to all IT functions in the office.
‐ Keep track of H/W and S/W assets managed by the department.
‐ Provide appropriate technical as ...

Recruiter (Company is not publicly visible)
  • ★ ★ ★ Senior Level
Job Description

外資系医療機器企業では、OISテクニカルサポートを募集しております。OIS(Oncology Information System)に関するテクニカルポートを担当して頂きます。

‐オンサイトおよびリモートによる保守サービス提供 (動作確認、点検)
‐社内サポート関連資料整備 (ネットワークダイアグ ...

Job Description

外資系大手コンサルティンググループ企業のIT部門では、アプリケーション運用エンジニア (マネージャークラス)を募集しています。

当グローバル全体で展開している業務改革・共通アプリケーション導入を推進し、日本での定着を図るとともに、更なる改善活動を推進していただきます。 所属予定のチームは新規チームとなります。 新たなチームが発足した背景には、これまでの同社法人(監査、税理)やIT ...

Recruiter (Company is not publicly visible)
  • ★ ★ ★ Senior Level
Job Description



・ 物理PCお ...

Recruiter (Company is not publicly visible)
  • ★ ★ ★ Senior Level
Job Description

Wonderful Opportunity! You will enjoy working for a leading global insurance company and with a talented group of professionals in the Japan office.

The helpdesk reviews the calls received, identifies the problem and situation, and judge treatment (average monthly around 1,500・2,000 inquiries). It also provides first・level support, such as standard operating procedures and solutions and workarounds from existing known errors. If not, escalation to each support group (ESD/other department) will be made and monitor the status until the ticket is close ...

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