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Customer Support Engineer ・ Jobs in Japan search results

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Use your English / language skills as a bilingual to find work in Japan in 「Customer Support Engineer」 and expand your experience and expertise.

At Daijob.com, we have a wealth of information on jobs in Japan and how you can make the most of your skills in 「Customer Support Engineer」.

For those with bilingual skills looking for work in Japan in 「Customer Support Engineer」, please refer to the below list of jobs, or refine your search further.

Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in Japan!

Current Search Conditions

Job type : Customer Support Engineer

Language preference :English

Displaying 6541-60listings

Recruiter (Company is not publicly visible)
  • ★ ★ ★ Senior Level
Recruiter Hire Pundit Japan K.K.
Location

Asia Japan Tokyo Minato

Salary

JPY - Japanese Yen JPY 5000K - JPY 6000K
(Monthly Salary Range: JPY - Japanese Yen JPY 416.667K - JPY 500K *Divided into12 month )

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

Task Support L2

Responsible for test promotion.

• In promoting the project, he/she will report and communicate with the test committee.
• manage test progression (reported by the worker team).
• Respond to the escalation (L2 inquiry) from the lower organization (worker team), and if the solution is difficult, appropriately escalate (L3 inquiry) to the higher.
• Organize (Product team and site support PM team) and promote testing.
• Develop a draft operating policy for the test and build consensus with the cross-PM team, the test ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

Technical support for the latest TLS/SSL solution


Description

本企業におけるTLS/SSLソリューションをテクニカルサポートとして活躍して頂きます。

エンジニアチームが海外にいるため英語力のいかせるポジションとなっております。


Profile

Experience in Technical Support for external customers

Ideally security knowledge


Job Offer

Remote work flexibility

Global and open culture


応募は、以下の応募ボタンからお願いします。詳細につきま ...

Job Description

================================================================================
大手IT企業様のプロジェクトです。業務を通してITの知識やシステム操作が学べます。
業務の効率化や対応力のスキルアップができます。
================================================================================

市区町村の役場へ常駐勤務し、職員からのシステム障害やハード障害の問い合わせに対応して頂きます。
最初は一時受付を行って頂き、慣れてくれば障 ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Recruiter Hi-Tech Japan K.K.
Location

Asia Japan Tokyo

Salary

Depends on experience

Japanese Level Native Level
Job Description

■ Skill Requirements
Operational manager of PC device operation and IT in general. (Leadership Experience)
- Understanding and experience of end-to-end services in various application processes and
PC steady operation management processes.
- Personnel management and lead of delivery members.
- Maintenance of operational quality (SLA/KPI management) and regular improvement activities.
- Vendor management
- Cost/Income and Expenditure Management
Experience in any of the following skills and qualifications are a plus.
・iPhone/Smartphone
・M36 ...

Job Description

□■□■□ この求人のポイント □■□■□

・200名以上のグローバルメンバーが活躍中!!
┗出身もアジアやヨーロッパ、アフリカ、アメリカなど多くの方々が在籍。

・ビザの取得サポートあり!!

・【英語】を活かせるプロジェクト多数!!


□■□■□■□■□■□■□■□■□■□■□


■□業務概要■□
ご経験や入社時期により配属プロジェクトを決定します。
主にネットワークやサー ...

Recruiter (Company is not publicly visible)
  • ★ ★ ★ Senior Level
Job Description

【Job Summary】
・Addressing incidents, problems, and service requests as part of application maintenance
・Follow service level agreement (SLA)
・Manage and deliver scheduled application tasks
・Troubleshooting application issues
・Collaborate with cross-functional teams to resolve issues
・Quick response to site users
・Provide daily updates and detailed information on incidents, problems, and tasks ...

Recruiter (Company is not publicly visible)
  • ★ ★ ★ Senior Level
Job Description

Job Duties:
• Work on Incident, Problem and Service request as part of application maintenance
• Adhere to service levels agreements(SLA)
• Manage and deliver scheduled application tasks.
• Application issue Troubleshooting
• Work with cross functional teams for solving the issues
• Quick Response to the site users.
• Daily Updating of Incidents, Problems and Tasks with detailed information
Requirements:
• Japanese and English language skills are mandatory
• 5-8 years of Working Experience of working on applicat ...

Recruiter (Company is not publicly visible)
  • HIGH CLASS
  • ★ ★ ★ ★ ★ Executive Level
Job Description

Responding, diagnosing, resolving, and tracking technical support by phone, email, and chat
Maintain SLO-defined response and resolution speeds
Maintain a high level of customer satisfaction and follow quality standards in 90% of cases
Use existing troubleshooting tools and techniques to identify the root cause of inquiries and provide root cause assessments for customers
Conduct internal classification queries to document problem classes and preventative actions, and analyze them further retrospectively
Report problems to the product engineering te ...

Job Description

グローバル企業が、IT サポートスペシャリストを募集しています。
WindowsおよびMacのヘルプデスク対応を行って頂ける候補者を求めております。

国内1000名程のユーザを10名程のチームでサポートしており、変化の早い最新技術にも順応して頂きます。
レポート先は国内のIT ディレクターまたはビジネス系マネージャーとなりますが、他のITメンバーとの協業も数多く発生します。

職務概要:
- オフィス内およ ...

Recruiter (Company is not publicly visible)
  • ★ ★ ★ Senior Level
Job Description

This position will be responsible for general desktop support for the Tokyo office, as well as remote support for other offices as needed.

・Setup, configuration, installation, and troubleshooting support
・Support including training, mentorship, and expert roles in specific software groups and group representation on large, multi-functional projects.
・Develop and track performance measurements and determine the optimal system configuration
・Identification of problems, creation of project plans/schedules, execution, and measurement of results ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

【業務詳細】
・社内ユーザー対応(問い合わせ対応、英語でのグローバルチームへのエスカレーション対応、アナウンス対応)
・申請対応(各種申請の問い合わせ対応、システムへの登録・削除・変更)
・PCキッティング・運用(PCセットアップ、アプリインストール、ハード/ソフトトラブル対応)
・スマートフォンキッティング・運用
・IT資産管理(機器発注、資産登録・在庫管理・棚卸、IT機器の保管・修 ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

【仕事内容】
外資系大手企業にチーム単位で常駐し、ユーザーの方々のITに関する全般のサポートをしていただきます。
(自動車メーカー、製薬会社、スマホゲームメーカー等の大手外資系企業・国内企業・官公庁など)

主な業務内容
・ユーザー対応(問い合わせ対応、グローバルチームからのエスカレーション対応、アナウンス対応、拠点対応)
・アカウント管理(各種アカウントの登録・削除・変更作業 ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

• Provide regularly scheduled and ad hoc support to our clients.
• Complete regular onsite support tasks as directed by team leader.
• Troubleshooting internal IT infrastructure and network related issues.
• Warning systems manage potentially critical situations. Monitor client critical issues until they are resolved
• Follow the direction of the team lead or project manager to assist with projects with engineering tasks.
• Set up, install, configure, and test computer and network systems as required to complete the project on schedule. ...

Job Description

At our company, which provides technical support for logistics equipment, we will be entrusted with the inspection and repair of other companies' equipment (automated warehouses and automatic transfer robots (AGV/AGF)).
■Business content:
(1) Maintenance such as repair and inspection of logistics system equipment
(2) Parts replacement work (motor, inverter, sensor, chain, etc.)
(3) Investigation of causes and handling of various problems (on-site, by phone, and email)
■Business details
(1) 70% on-site work: Regular inspection/parts replacement/ ...

Job Description

~働きやすい国ベトナムでグローバルキャリアをスタート!
チーム内でオンリーワンの日本人スタッフとして活躍してください!!福利厚生充実で安心!~

【お仕事内容】
①開発プロジェクトの進行管理
・タスクの割り当てと進捗管理
・チームメンバーのモチベーション維持と問題解決

②顧客コミュニケーション
・要件定義と進捗報告
・顧客の期待やニーズをヒアリング、開発チームへの伝達

③計 ...

Job Description

IT未経験から始めるチャレンジ◎急成長SaaS企業にて、
多国籍メンバーと共に成長する職場環境!!

【お仕事内容】
◆クライアント企業のSaaSプロダクトの
 カスタマーサクセス支援を行います。
◆電話、チャット、メールを通して
 ユーザーのお問い合わせに対応します。
◆単なる回答だけでなく、ユーザーの真のニーズを把握し、
 幅広い製品の中から最適な提案を行うことで
 SaaS導入企業の成功に ...

Job Description

あなたの英語力をIT業界で試してみませんか!
成長し続ける業界で、さらなるチャレンジを!

\ 大手企業にてITサポートのポジション!/


◎日々、英語でコミュニケーションしていただきます!◎



ITサポートに関する業務全般をご担当いただきます。

英語と日本語にてコミュニケーションをとりながら
ていねいなサポートをお願いいたします。

◆大手通信キャリア内にて英語でITサポート
◆海外 ...

Job Description

□■□■□ この求人のポイント □■□■□

・【インフラ領域】におけるIT事業会社として
国内最大級の規模を持つ企業です。

・平均残業時間【10時間】以下

・有給消化率【80%】以上

・【日本ワークライフバランス大賞】の受賞経験あり

□■□■□■□■□■□■□■□■□■□■□


■□業務概要■□
バイリンガルプロジェクトのお客様対応をご担当頂きます。


■□業務内容■□
ご経験 ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

Technical pre-sales and post-sales role, providing support for the company's Hardware System and Verification products. ...

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Job Description

This job involves developing web applications, mainly our own products, and setting up systems on behalf of customers. You will analyze customer requirements and be responsible for everything from system design to development, testing, and delivery. You will also set up forms and other screens from a dedicated management screen, and perform general operational tasks to support your business.

1) Proposal support from a technical perspective (working hand in hand with sales)
2) Requirement definition and basic design (working hand in hand with sales)
...

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