We use cookies to deliver our services. By visiting our website, you agree to the use of cookies as described in our
Privacy Policy.
Click here to hide this one-time notice.
Click here to hide this one-time notice.
Daijob.com is Japan's definitive job site for multilingual professionals.
Job Search
Updated 2024-03-06
Activated 2024-03-06
Activated 2024-03-06
IT support engineer
- Recruiter
- Staff Level
- Career Options Available
- Language Skills
- Rapidly Growing
| This posting is managed by: | Leverages Career China Co., Ltd |
|---|---|
| Company Name | Company is not publicly visible |
| Job Type |
 IT (Hardware/Network) - Network Engineer IT (Hardware/Network) - Network Monitoring |
| Industry | Telecommunications/Information Services |
| Location |
Asia
Japan
Tokyo
Asia Japan Toyama Asia Japan Osaka |
| Job Description |
• Provide regularly scheduled and ad hoc support to our clients. • Complete regular onsite support tasks as directed by team leader. • Troubleshooting internal IT infrastructure and network related issues. • Warning systems manage potentially critical situations. Monitor client critical issues until they are resolved • Follow the direction of the team lead or project manager to assist with projects with engineering tasks. • Set up, install, configure, and test computer and network systems as required to complete the project on schedule. • Gather information about client systems and issues faced in the field to assist the sales team. • Effectively communicate customer status to account executives and primary engineers. • Utilize our product processes and methodologies to provide a consistent and competent level of service to our clients. • Proactively build your IT and communication skills to improve your skill set and productivity. |
| Job Requirements |
【Prerequisite】 • Diploma/degree in Computer Science/Information Technology preferred. • At least 3-5 years of experience in an IT end-user support or service provider environment. • Experience installing, maintaining, and supporting office end-user environments (PCs, printers, etc.). • Basic knowledge of network infrastructure. : Structured cabling, circuits, network devices, etc. • Customer Service – Skills in clearly explaining issues to end users and clients. • Ability to manage, summarize activities and results and communicate effectively about client requirements and concerns. • Able to follow instructions and work effectively in a team to complete timely tasks. • Ability to work unsupervised and deliver focused results. • Problem solving – ability to gather information. Explore and eliminate alternatives. Request and use assistance from other sources • Excellent Japanese language skills (from business to native) ■PC skills: • Microsoft certification of client systems. • Windows 7/8/10 MCP/MCITP, MCTS/MCDST, MCSA/MCSE highly recommended. • Office 365 environment • Experience with VC support at Cisco WebEx / Zooms Polycom etc. • Windows Server Experience • Working knowledge of Microsoft services (AD, DNS, DHCP, WSUS, GPO). • Networking experience (Checkpoint firewall and HP switches are a plus) • VDI • Microsoft Azure management • MDM • Project management/coordination experience. [Welcome conditions] • Strong preference will be given to applicants with English proficiency at an intermediate level or above. • Desire to further develop one's knowledge and abilities. • Those who can communicate in business level Japanese and English are welcome. |
| English Level | Business Conversation Level (TOEIC 735-860) |
| Japanese Level | Business Level(JLPT Level 2 or N2) |
| Salary | Depends on experience |
| Other Salary Description |
【Welfare】 ・Social insurance (health insurance + welfare pension) ・Labor insurance (employment insurance + disaster insurance) ・13 paid days ・3 days paid sick leave ■Salary range: annual income within 600W yen |
| Holidays | ・Closed on Saturdays, Sundays, and holidays |
People who viewed this job offer also looked into these.
You will now be redirected to an external site.
Please confirm each site’s terms of agreement (privacy policy) in regards to the management of personal information.
