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This posting is managed by: | Cornerstone Recruitment Japan K.K. |
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Company Name | Company is not publicly visible |
Job Type |
IT (Other) - IT Help Desk
IT (Other) - Customer Support Engineer IT (Other) - In-house System Operator |
Location |
Asia
Japan
Tokyo
|
Job Description |
This position will be responsible for general desktop support for the Tokyo office, as well as remote support for other offices as needed. ・Setup, configuration, installation, and troubleshooting support ・Support including training, mentorship, and expert roles in specific software groups and group representation on large, multi-functional projects. ・Develop and track performance measurements and determine the optimal system configuration ・Identification of problems, creation of project plans/schedules, execution, and measurement of results for software related projects ・Serve as a local point of contact for the global IT team, removing, installing, and replacing servers and other hardware. ・Collaborate with APAC desktop managers and team members to resolve IT issues that occur in the workplace. |
Company Info |
・Global and flat work environment ・Use your English skills ・Opportunity to work at a foreign company |
Job Requirements |
・Desktop support experience (4+ years) ・Self-starter based in the APAC region who can thrive in a multicultural environment ・MS Office 365 troubleshooting skills (advanced level) ・Interpersonal skills to work with managers at all levels in both Japanese and English ・Experience using ServiceNow |
English Level | Business Conversation Level (TOEIC 735-860) |
Japanese Level | Fluent(JLPT Level 1 or N1) |
Salary | JPY - Japanese Yen JPY 8000K - JPY 11000K |
Other Salary Description |
Fully equipped with social insurance Full transportation allowance education training |
Holidays |
Complete 2-day week (Saturdays, Sundays, and public holidays) summer vacation winter vacation paid holiday |
Job Contract Period |
Full-time employment |