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Use your English / language skills as a bilingual to find work in Japan in 「IT Help Desk」 and expand your experience and expertise.

At Daijob.com, we have a wealth of information on jobs in Japan and how you can make the most of your skills in 「IT Help Desk」.

For those with bilingual skills looking for work in Japan in 「IT Help Desk」, please refer to the below list of jobs, or refine your search further.

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Current Search Conditions

Job type : IT Help Desk

Language preference :English

Displaying 1731-15listings

  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

Rare opportunity for an Assistant Manager for the Desktop and End-user Computing Services department within a major global financial services institution in Tokyo.

The IT / End-user Computing Services group supports across all Front-office and Back-office departments within the bank. As Assistant Manager for this group, you will function as a key representative of the IT End-user Services delivery, incidents/change management, vendor management and projects planning/execution.

You will assist with leading and mentoring the team and provide admini ...

Job Description

[Business description]
・ PC, MFP, LAN, Internet connection, support for other peripherals
・ Hardware support for iPhone and iPad terminal devices and troubleshooting
・ Supporting internal application of CCBJI management running on iPad and laptop PC
・ Support for web conferences and video conference systems (Polycom, Teams, BlueJeans, Cisco Telepresence, Intercall, Surface Hub)
・ Providing technical training
・ Responding to and responding to IT-related inquiries other than the above (e.g., web conference response to external board meeti ...

Job Description

Join our team of Client Technical Support Engineers who provide professional IT services to our small-to-medium-scale and large enterprise client customers. EIRE Systems offers a varied and challenging IT services career in a highly diverse and fast-moving business environment.

As a Client Technical Support Engineer, your primary responsibilities will be to:
- Provide exceptional customer support for various end-user computing technologies - i.e. desktop PCs, mobile devices, network printers and other office equipment, standard office and financial a ...

Job Description

1. IT experience – 1-5 years
2. Experience with basic concept should be there for below technologies: (Great if candidate has practitioner/ expert level of anyone of them, but it’s not mandatory, should have basic concept for followings )
• Microsoft Office
• Software installation
• Remote troubleshooting
• SCCM
• Exchange
• AD
• Network
• Mobile device
• Win10
• Citrix
3. Open, log, prioritize, assign, close tickets logged in the IT Service Desk
4. Query the User for all relevant information concerning the call made ...

Location

Asia Japan Kanagawa

Salary

Depends on experience

Japanese Level Native Level
Job Description

• The RDS Analyst will be responsible for Service ticket creation / assignment/ Categorization / prioritization/ escalation/ tracking/ closure and feedback as per defined SLA in the SOW meeting FCR
• He/She should follow KEDBs, Wikis for resolving technical issues and follow the defined processes(SOPs/SOWs) while attempting to resolve the incidents
• To provideL1 and L1.5 support; answering support queries via phone, email, Chat and Web from end user or SD L1 team
• To maintain a high degree of customer service ...

Job Description

Worked as a team member at a world-class consulting firm

● Required experience
 Japanese: Fluent, English: Conversational
 IT experience is recommended, but not required.
 At least user-level IT skills are required.
 Mac Mac experience is recommended, but not required.
IT Strong motivation to learn IT is essential
 Be cooperative to listen to people's stories

● Any age
As a team member, regardless of age and nationality, as long as we can cooperate with respect for our younger children

[Human skills, etc.]
・ It is de ...

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Job Description

Good opportunity for candidates to join the well-established IT team in a multinational company.


Description

* Internal IT user support with good manner (face to face/ e-mail/ telephone);
* Handle PC kitting and deployment, manage data migration;
* Handle new staff registration, including computing set-up, account opening, e-mail set up etc;
* Update and review IT manual and explain to internal users;
* Keep track of IT issue and handle monthly report;
* Communicate the IT issue with regional support team (L2/3);
* Ad hoc task.


P ...

Job Description

EIRE Systems Technical Support provides professional IT services to small, medium and large scale enterprises of all sizes. We can offer a varied and challenging IT services career in a highly diverse and fast-moving business environment.

We are currently looking for new additions to our IT Support team!

【Role and responsibilities】
◆ Provide IT support as a bilingual technical support team member to users of various technologies (Desktop PCs, notebook PCs, mobile devices, network printers, other office equipment, applications for general cli ...

Job Description

EIRE Systems is looking to hire an experienced Information Technology End User Computing Manager in Tokyo to support our well known Japanese multinational professional services enterprise client. If you have experience managing an end user or service desk team, with hands-on experience in enterprise IT support, have management experience and are looking for your next move, this could be the role for you.

Role and Responsibilities:
The IT End User Computing Manager (IT EUCM) is responsible to deliver IT products and services, that support end user com ...

Job Description

エイラシステムのテクニカルサポートでは、主に外資系の大企業や中小企業に対し、ITサービスを提供しております。

現在、弊社チームの一員としてご活躍いただける方を募集中!

たとえば...

● バイリンガル テクニカル サポートのチームの一員として、各企業の様々なIT環境をサポート
● 専門知識や技術の向上に励みながら、幅広いITプロジェクトやサポートに参画
● ネットワーク、サーバー、ク ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

大手外資系金融企業でのIT Supportのポジションです。社内のユーザーに対してPCやビジネスアプリケーション、その他IT機器に関するサポートを提供していただきます。


職務内容

*

デスクトップやソフトウェアのサポート、インストール、管理、トラブルシューティング

* インシデント対応

* インシデントの担当チームへのエスカレーション

* インフラの入れ替え、導入等のプロジェクトのサポート
...

Job Description

外資系大手IT企業にてエンタープライズ製品を担当するサポートエンジニアの募集です。サーバー製品、ストレージ製品、ネットワーク製品、仮想化技術などのエンタープライズ製品のスペシャリストとして、同社の製品を重要なシステムでご利用いただいているお客様の技術支援を担当します。さまざまな業種、システム、ビジネスでデル製品をご利用のお客様が抱えている課題を、技術力とコミュニケーション力 ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

In this role, you will focus on resolving technical issues for our client's Japan business by collaborating with the technical support team in HQ. You will not only focus on your external customers, but internal team members and stake holders.


Description

* 新製品発売時のサポート体制確立(製品情報の周知および研修、リペア設備の導入)
* 製品リペアおよび品質問題に関するトラブルシューティングの提供
* 製品リペアおよび品質問題に関する案件管理およびフィー ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

Very good opportunity for IT Engineer to peruse long term career development in a well-developed multi-national company.


Description

* Work closely with the IT Support team to address any and all technology issues for users in Tokyo under supervision of the IT Support Manager.

* Investigate, troubleshoot, and resolve first level software, hardware, systems and user problems in a timely manner.

* Perform various user, equipment and software tasks, e.g., setting up workstations, reimaging and replacing hard drives, computers, laptop setup ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

IT support services to internal end users
Maintenance and management of IT equipment and networks
Troubleshooting for servers, PCs, printers, etc.
Admin-related business for purchasing and managing office supplies
Payment application / order form creation ...

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