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Job type : IT Help Desk

Language preference :English

Displaying 1471-15listings

Job Description

【Concentrixとは】
Concentrix Corporation(Nasdaq:CNXC)は、テクノロジーを活用し、カスタマーエンゲージメントに特化し世界的なブランドをサポートする、ビジネスサービスカンパニーです。我々のスタッフは、40か国以上、6大陸から毎日、次世代の顧客体験を提供し、企業が顧客とのつながりを深めるのを支援しています。テクノロジー、デザイン、データ、プロセス、そして人材を通じて、私たちはクライアントのブ ...

Job Description

This position plays a key role in providing accurate, efficient customer support and services to each of our clients in Japan. An equally important aspect of the position is to ensure accurate processing of deregulated market transactions and/or billing of energy-related charges within the Customer Information System.

【POSITION RESPONSIBILITIES】
・Processing of billing information
・ Daily reporting, confirmation of processed files
・ Data management
・ Answering inquiries regarding our service
 1) Contact customers and energy compani ...

Location

Asia Japan Tokyo Shinjuku

Salary

JPY - Japanese Yen JPY 3000K - JPY 3500K
(Monthly Salary Range: JPY - Japanese Yen JPY 250K - JPY 291.667K *Divided into12 month )

Japanese Level Native Level
Job Description

◆これからITを学んで行きたい方未経験者大歓迎です!
◆しっかりとした研修を経て、将来的には外資系企業内で社内ヘルプデスクをお任せ!

【詳しい業務内容】
・クライアント常駐の社内ヘルプデスク(電話/メール/オンサイト/チャット等)
・PCやOffice製品、業務アプリの操作方法、トラブル対応
・IDやパスワードの発行等のアカウント管理
・対応内容の記録
※上記は一例で、配属先により対応内容は異 ...

Job Description

Emerge is looking for a desktop support Engineer to join the office move project.

To prepare and build the new thin client device bundle (or workstations) in accordance with the Build Instructions
To deploy the bundle / workstations on the user's desk according to pre-agreed layout
To 'Lift & Shift’ of end user IT equipment between buildings
To perform network connectivity test and to report any issues via the agreed support process
To provide post deployment or move UAT and next business day support
To support and mitigate hardware break fix ...

Location

Asia Japan Tokyo

Salary

Depends on experience

Japanese Level Native Level
Chinese Level None
Job Description

Join Check Point’s leading sales team and take your career one step ahead!!

【Responsibilities】
- Providing Technical Support via chat, phone and email to customers and partners
- Providing assistance with configuration, troubleshooting and best practices to customers and partners
- Managing support service requests to ensure issues are recorded, tracked, resolved, and follow up are done in a timely manner
- Providing fault isolation and root cause analysis for technical issues
- Communicating with R&D and Escalation team for solving technic ...

Job Description

【業務内容】
誰もが知っている大手外資系セキュリティソフトの操作方法や故障等、技術的な問題に関して、法人ユーザーからの問い合わせに対応するITエンジニアのお仕事です。

具体的には、
・ソフトウェア製品を使用している法人のお客様への一次サポート業務
・ソフトウェア製品を使用している法人のお客様に対する電話およびメールによる技術サポート
・製品購入後の質問や不具合等の調査、検 ...

Location

Asia Japan Tokyo Chiyoda / Asia Japan Tokyo Koto

Salary

JPY - Japanese Yen JPY 3000K - JPY 4000K
(Monthly Salary Range: JPY - Japanese Yen JPY 250K - JPY 333.333K *Divided into12 month )

Japanese Level Native Level
Job Description

We are looking for a Desktop Support Engineer for in-house IT. Support Engineers work in IT Office to set up PCs for internal users with a defined image. We also provide software updates and bug support for internal users.
To be successful as an in-house IT Desktop Support Engineer, you need experience working in in-house IT, extensive knowledge of the Office IT System, problem-solving skills, and high interpersonal skills.
What the IT Desktop Support Engineer does
• Deploy your PC according to the set procedure
• Shipment / return management of ...

Job Description

Due to business expansion, we are currently looking for new colleagues in Fukuoka as help desk and customer support agents to provide technical support and inquiries around PCs for client users.

If you are looking for a stable career in support work, have equivalent work experience, or want to apply your knowledge to your work, why not take on the challenge?

We operate at a high level and it is an environment where you can build a long-term career.

We welcome people who can work in the Fukuoka office, and remote work is also OK.

We welcome th ...

Job Description

【大手外資系ストレージデバイスの保守修理手配及び日英、英日の通訳業務】
ユーザーとなる企業様にご利用頂いておりますサーバー製品やストレージ製品の修理の受付を行い、海外にいる技術者とオンサイト技術者の橋渡し役や、ユーザー企業様への情報の連携等をお任せいたします。

1.オンサイト技術員への修理手配サポート(IT事務)
・指定された手順に従い、オンサイト修理手配、作業日程調整、入館 ...

Job Description

情報インフラ(ノーツ・Eメール・チャットなどのコミュニケーションツール)、FTP、ファイルサーバ、バックアップサーバ等の導入、運用保守業務や社内ヘルプデスクをおまかせします。 ...

Job Description

■Overall Purpose Of The Job
We’re looking for a highly motivated individual to help administer, operate, and maintain our IT environments and provide high quality end-user support for office 365 and other applications. This person will work with remote users along with othes on the team. The ideal candidate is a self-starter, a motivated technologist who can interact as easily with end users, business leaders as technical staff.

■Key Responsibilities
• Provide end-user support to resolve office 365 and other problems
• Administer Office ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

Pasona Group is Tokyo 2020 Official Supporter (human resource service).
Pasona Tech is a group company of the Pasona Group.

This job at the Tokyo Organizing Committee for the Olympic and Paralympic Games.

We will install client PCs and printers at each venue, and will be in charge of moving equipment at the request of each vendor, monitoring equipment at test events, and dealing with problems.
■ PR points
・ Welcome inexperienced IT industry!
・ All transportation expenses to the venue will be paid!
■ Responsible work
・ Equipment pack ...

Recruiter (Company is not publicly visible)
  • ★ ★ ★ Senior Level
Job Description

As a support desk in charge of the information system department, you will mainly be in charge of the following areas.
(1) In-house lending of PCs and smartphones, inventory management, license management, troubleshooting, inquiries, etc.
(2) Creating / deleting / changing accounts for employees, etc.
(3) Support for each application such as equipment rental, authority setting, change request, etc.
(4) In-house training (IT literacy / business productivity improvement training)
(5) Important meeting support (including web conferencing)
(6) In-house ...

Job Description

Working at a major data center which provides a wide variety of services to customers. You will be entrusted with front service handling requests related to system operations from the IT department.

【Summary】
・Delivering primary customer services using both telephone and email
・Understand the business outline for escalation destination based on inquiries and applications.
・Appropriate customer status confirmation and escalation
・Log entries for various tickets
・Organize, manage and control all cases
・Priority assignment and unde ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

In this role, you will be responsible for ensuring adequate coverage of continuous operations in our client's Global Technical Assistance Center with the existing team. You will also directly interact with customers and other functional groups to ensure highest level of customer satisfaction and help build a world class Support Organization to support our client's overall success.


Description

* Troubleshoot, resolve and document customer reported network issues via phone and/or e-mail.
* Provide configuration recommendation and assistance in cu ...

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