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Current Search Conditions

Job type : IT Help Desk

Language preference :English

Displaying 1461-15listings

Job Description

現在Emergeでは弊社正社員としてご就業頂けるデスクトップサポートエンジニアを募集しております。

初めにお任せ頂くお客様先は外資系金融機関となります。

チームと協力し、バックオフィスのユーザーの方を電話と対面で積極的にサポートする
通常の運用環境で起こる全てのPCに関わる問題のL2サポート、問題の識別、必要に応じてL2もしくはL3(国内外)へのエスカレーション
通常のサポート、並びに関連 ...

Job Description

Emerge is hiring a L2 support engineer for foregin based finaicial company as our onsite support engineer.

·Desk side and remote investigation of all Incidents affecting the users' desktop.

·Daily IT Chat assistance support for Global client base

·Ability to diagnose and resolve software issues including MS office suite, standard Market Data applications, Voice/Mobile, Remote Login, Citrix.

·Support Japanese applications (eg, Quick ActiveManager, TradeNet/X, T-Wave, Smartbridge, etc); where appropriate liaise with third party vendors

...

Job Description

HCL is a global company that provides ICT services. We hire desktop support engineers as contract employees to expand our business.

The place of work will be in Tokyo, and the customer will handle problems and users around the PC.

We are waiting for applications from experienced people who can work in Japan without restrictions!


Overview: Overview:
This position is for an experienced technician on the Desktop Support team responsible for partnering with both client IT design teams and Level 1 Service Desk to provide support for core infrastru ...

Job Description

【Work Scope】
- Hardware IMAC Support
- Software IMAC and configuration
- VIP Users support
- Server Rooms and Network Infrastructure proximity support
- 3rd Party Support and Co-ordination
- Events Management
- User engagement
- User Training and on/off-boarding
- Assets Management
- Device deployment and depot management
- Optional Service - R&D Lab L3 support

【Job Description】
- Good leadership skills to carry people along and drive projects/task
- Good judgment in handling customer requests/problems.
- Maintaining positive r ...

Job Description

【Concentrixとは】
Concentrix Corporation(Nasdaq:CNXC)は、テクノロジーを活用し、カスタマーエンゲージメントに特化し世界的なブランドをサポートする、ビジネスサービスカンパニーです。我々のスタッフは、40か国以上、6大陸から毎日、次世代の顧客体験を提供し、企業が顧客とのつながりを深めるのを支援しています。テクノロジー、デザイン、データ、プロセス、そして人材を通じて、私たちはクライアントのブ ...

Job Description

You will be in charge of the operation and maintenance of the in-house business system.
(Including system function creation and repair due to operational changes)

■ Specific business content
・ Operation / repair / maintenance of sales / billing management system using cloud service
Non-programming support (available if there is a program concept)
・ In-house inquiry window and contact window for group companies and sales companies
・ Development and operation of processing using RPA tools
・ Operational support for sales support CRM tools ...

Job Description

【Service Scope】
You will be working at one of major foreign-affiliated consulting company as a member of BiOS IT Service Desk Team.

■ As an agent of the service counter of the information system department, we will handle inquiries about problems with company-rented Windows PCs, Macs, and mobile phones (Android, iOS) to the necessary parties.
■ Lending and exchanging IT equipment at the service counter
■ We will support the continuous provision of services through maintenance and support of IT equipment installed at the location.
■ As ...

Location

Asia Japan Tokyo Chiyoda

Salary

JPY - Japanese Yen JPY 3500K - JPY 4500K
(Monthly Salary Range: JPY - Japanese Yen JPY 291.667K - JPY 375K *Divided into12 month )

Japanese Level Native Level
Job Description

We will take care of the in-house help desk work.
We ask international employees to handle inquiries and troubles related to PCs and networks.

【In particular】
In-house help desk and technical support services (access authority and support when PC freezes)
Issuing an account for new employees and setting up a PC
Setting up teleworkers and answering questions
Interaction with server-related vendors
Support around the network, etc.

After joining the company, we started by understanding our services,
While getting an overview of help desk op ...

Job Description

★韓国語と日本語を活かしてITスキルを高めたい方は必見!★

大手外資系ソフトウェアメーカー内で、企業向けITツールのテクニカルサポートをお任せします。
サポート先は日本・韓国の企業向けで、主に日本語と韓国語でメールでのお問い合わせ対応です。

【COVID-19対策】
現在は、在宅勤務となります。今後は、情勢に応じた適切な対応を行う予定です。出社となる場合の勤務地は六本木ヒルズ内のオフィ ...

Job Description

アデコグループは、60の国と地域で事業展開する総合人財サービスのグローバルリーダーです。確かな財政基盤を誇るグローバル企業としてエンジニアの「収入UP」を追求し続けます。
第二新卒・未経験可のポテンシャル採用枠としてバイリンガルエンジニア人材を正社員募集いたします。

【募集背景】
世界最大級の人財サービス企業であるAdecco Groupの日本Modis事業部は2018年に設立され、グローバル人材の方を ...

人材派遣 (Company is not publicly visible)
  • ★ ★ Staff Level
Recruiter Morgan McKinley K.K.
Location

Asia Japan Tokyo

Salary

Depends on experience

Japanese Level Native Level
Job Description

<Great work environment>

• Assist the Technical Support Administrator to perform IT help desk work.
• Build desktop.
• Receive, organize, and resolve internal user and partner requests.
• Manage and report user requests/incidents status.
• Perform asset management.
• Perform daily system health check.
• Work with the global team to resolve IT infrastructure issues in Assurant offices and operation sites ...

人材紹介 (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

Global company ・ Client-facing ・ Technical Support ・ AdTech

- Take ownership of the technical aspects of the advertising product (all digital), promote clients' usage and support them with any technical difficulties they may experience.
- Monitor trends and user feedback to improve product quality.
- Cooperate with internal teams such as Marketing, Product, Engineering, Sales etc to improve operations and workflows.
- Improve internal documentation quality (such as knowledge hub documentation). ...

Job Description

An exciting technology organisation is in need of a Tier 2 Support Engineer. In this position, you will be responsible for managing issues related to webcasting products, video conference products, and video content management systems.

Responsibilities:

* Share updates during the issue resolution progress
* Handle cases and tickets
* Collaborate with other teams in ticket resolution
* Update teammates and internal documents with new information
* Collaborate with engineering and product teams
* Establish strong business relationships wit ...

Job Description

■ Business content
When you join the company, we will entrust you with the service desk work that responds to various requests related to system operation from customers at the data center.
I work at a global data center that provides a wide variety of services to customers, so I can improve my English!

There is also training for new employees, so you can work with peace of mind!
Several people who have no actual work experience have joined the company and are active!

■ Specifically
・ Telephone / Email / Customer Portal reception manageme ...

Location

Asia Japan Fukuoka / Asia Japan

Salary

JPY - Japanese Yen JPY 5000K - JPY 6500K
(Monthly Salary Range: JPY - Japanese Yen JPY 416.667K - JPY 541.667K *Divided into12 month )

Japanese Level Business Level(JLPT Level 2 or N2)
Chinese Level Native Level
Job Description

A global leader in next-generation digital services & consulting company is looking for Network support engineer in Fukuoka (Mandarin Native).

Job Description: (abbr.)
- Response, diagnosis, resolution and tracking by phone, email and chat of Technical support queries and community support cases or forum threads.
- Maintain response and resolution speed as defined by SLOs;
- Keep high customer satisfaction scores and follow quality standards in 90% of cases.
- Use existing troubleshooting tools and techniques to establish root cause for queries an ...

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