Call Centre Manager/SV ・ Jobs in Japan search results

【お仕事内容】

外資系保険・投資信託企業での事務・内勤のお仕事です★

【会社情報】
当社はケイマン諸島金融管理局の許可を持つグローバルカンパニーです。主な事業内容は、投資関係保険商品の提供をしております。マレーシア拠点はKLCCにあります。

【事業内容】
・保険、投資関連保険商品に関する業務の処理
・お客様対応
・オフィスサポート

【仕事内容】
・書類の処理、必要ドキュメント ...

移住したい国No.１のマレーシアで、CMで人気のフードデリバリーサービスのコールセンター業務に挑戦しませんか？

★英語力が活かせます！

【お仕事内容】

電話やメール、チャット等での 近年人気のフードデリバリー（宅配サービス）を利用する方へ英語でのサポートをお願いします。

・日本在住の外国人のお客様のお問い合わせ対応（電話やメール、チャット等）
・事故や食中毒、トラブル関係の案 ...

移住したい国No.１のマレーシアで、CMで人気のフードデリバリーサービスのコールセンター業務に挑戦しませんか？

★英語不問のポジションです！
★今なら入社お祝金（12000RM、約36万円）が支給されます！！

【お仕事内容】

人気のフードデリバリー（宅配サービス）を利用する方のサポートをお願いします。

電話やメール、チャット等での日本のお客様からのお問合せや返金対応や
配達員やレストラン ...

We operate a social shopping site with over 10 million members in 176 countries around the world!
You will be in charge of operational tasks such as examination and monitoring of exhibited products.
【in particular】
◆Operations such as screening and monitoring
◆ Escalation of inquiries from exhibitors and internal inquiries
◆ Implementation of policy planning and operation improvement measures using data analysis results ...

[Business overview]
You will be responsible for external relations with customers at a comprehensive network security company group and a leading company in the industry.

[Details of work details]
Together with the person in charge of the business, you will work to build good relationships with clients and ensure smooth business execution for those around you. In connection with work entrusted by clients (customer support, posting/video monitoring, etc.), meetings regarding changes to work content, attendance at contract terms negotiations, regular ...

[Business overview]
You will be working as an English-speaking supervisor at our company, which is a leading company in the internet security industry. Specifically, we will be responsible for operational management of operations (customer support, monitoring, etc.) entrusted to us by clients.

[Specific job details]
■Operator management (main business)
■Business construction (When you first join the company, we will ask you to perform the work yourself to deepen your understanding, and once you become accustomed to it, we will ask you to respon ...

We provide industry-leading postpaid payment services.
You will be responsible for organizing responses to user complaints (complaint categorization, cause investigation, internal investigation, response, improvement activities, etc.) and coordinating with relevant parties.

【in particular】
◆ Investigation of user complaints and instructions on how to respond
◆Summary of all internal investigations resulting from complaints, ◆Progress management, report preparation
◆Responsible point of contact for inquiries and communications from publ ...

[Business overview]
You will be responsible for help desk operations and IT infrastructure management for IT equipment and systems resident at client sites.

[Specific job details]
■Responding to various inquiries from users (PC operation, network support, business application support, troubleshooting, etc.)
■Account management (password reset, ID issuance, etc.)

[Supported languages and channels]
■Supported languages: Japanese, English
■Supported channels: phone, email, chat, web, etc.

[Work-life balance]
■In order to lead the wa ...

[Business overview]
You will be in charge of overall management work for technical support projects related to smartphones, tablets, music players, etc. for major foreign manufacturers.

[Specific job details]
■General project operational management (delivery date, quality, etc.)
■ Income and expenditure management of the project in charge
■Human resource management/development (attendance management, recruitment, training, etc.)
■Customer negotiations (customer companies and partner companies, etc.)
*Includes reporting in English and pre ...

[Business overview]
We are looking for a person in charge of project management (project leader candidate position).
■Project work under the service level agreed with the customer
■Incident management
■Business process improvement, analysis, and proposals
■Trouble handling/solving various issues, etc.
*Since the customer is a foreign company, English support is required.

[Project work]
《Service desk compatible》
■IT devices such as PCs, smartphones, and tablets, and standard application support
■Responding to inquiries regardin ...

[Business overview]
My job is to respond to inquiries from customers regarding product specifications and failures by using all possible means to resolve problems, such as referencing knowledge, verifying operation, analyzing error logs, and consulting with manufacturers to gather information.

[Specific job details]
■Security service maintenance and operation
■User response to inquiries (*) (Japanese: phone/email/chat)
■Communication with overseas clients (English: email/phone/chat)
■Document translation (English → Japanese)
*Inquiry d ...

・ Responding to inquiries from Korean customers
· Work with other teams to resolve customer complaints
・ Supervision of part-time customer service providers
・ Other related work (translation, etc.) ...