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2024.5.24 [Fri.]

Akihabara UDX 2F AKIBA_SQUARE

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Updated 2024-04-23
Activated 2023-08-14

Arabic customer support

Recruiter
Staff Level
No Dress Code
New Year's Holidays
Five Days Workweek
Online Interview
Overseas Business
International Team
Language Skills
English Language Skills
Foreign Affiliated Company
Urgent Hiring

This posting is managed by:	Global Initiative Corporation
Company Name	Company is not publicly visible
Job Type	Customer Service - Customer Support Customer Service - Call Centre Manager/SV Customer Service - Other
Location	Asia Japan Osaka Osaka
Job Description	・ Responding to inquiries from Korean customers · Work with other teams to resolve customer complaints ・ Supervision of part-time customer service providers ・ Other related work (translation, etc.)
Company Info	Headquartered in Osaka, more than 60% are global companies from overseas. With the goal of providing a place where everyone in the world can smoothly purchase Japanese products online, we are developing three services that deliver Made in Japan to a large number of customers. Growth has not stopped since the company was founded, and this year we also exceeded our sales forecast by more than 1 billion yen and achieved a growth rate of 177%.
Working Hours	9: 15-18: 15
Job Requirements	◆Required ・Native level Arabic ・Business level Japanese (JLPT N2 or above) ・Business level English ◆Priority Skill ・Work experience at small and medium-sized enterprises ・Experience working in an e-commerce company or working as a customer support ・Basic knowledge of HTML ・Other language skills
English Level	Business Conversation Level (TOEIC 735-860)
Japanese Level	Daily Conversation Level
Arabic Level	Native Level
Salary	Depends on experience
Other Salary Description	・ Salary increase once a year ・ Transportation expenses ・ Overtime allowance (paid in 1 minute increments) ・ Complete social insurance (employment insurance, workers' accident compensation insurance, health insurance, welfare annuity insurance) ・ Working in plain clothes is OK (it doesn't have to be a suit)
Holidays	・ Two days a week (Saturdays and Sundays) ·New Year holiday ・ Implemented 22 days of paid leave from the first year (the number of days increases depending on the number of years worked) ・ Long-term continuous leave can be taken
Job Contract Period	Contract employee (with regular employee promotion system) ■ About contract employees: All contract employees start and are renewed every 12 months. ■ After working for 3 years, you will be promoted to a full-time employee. (90% of the promotion results from 2017 to 2020 * Excluding self-retirement)

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