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This posting is managed by: | Global Leaf Co., Ltd. |
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Company Name | Company is not publicly visible |
Job Type |
Sales/AE - Customer Success/Client Success
Sales/AE - Public Relations/Partner Sales/Route Sales Customer Service - Call Centre Manager/SV |
Industry | Outsourcing |
Location |
Asia
Japan
Tokyo
Shinjuku
|
Job Description |
[Business overview] You will be responsible for external relations with customers at a comprehensive network security company group and a leading company in the industry. [Details of work details] Together with the person in charge of the business, you will work to build good relationships with clients and ensure smooth business execution for those around you. In connection with work entrusted by clients (customer support, posting/video monitoring, etc.), meetings regarding changes to work content, attendance at contract terms negotiations, regular reporting (English emails and document creation), etc. to hold. You will be required to utilize your English skills in all aspects of your work. [Specific job details] ■Meetings and presentations with clients regarding contract work ■Negotiate conditions or participate in meetings with clients ■Data aggregation and reporting to clients [Regarding the use of English] English will be used for meetings with clients, submission of report materials, etc. Business-level English proficiency is required, and most meetings, emails, and document creation will be in English. [Charm/rewarding work] You can use English at work. Once you gain experience, there are many career path options, such as being able to negotiate with clients with discretion and being involved in multiple projects. [Flow after joining] We provide business training centered on OJT. The work you will be responsible for will be decided based on your experience and skills. You will also gain experience in interacting with clients while receiving support. It's an environment where it's easy to talk to people around you when you have a problem. |
Company Info |
[Company characteristics] Based on our industry-leading implementation track record, we support our customers' content by providing high-quality systems that include not only post monitoring services, but also consulting services and Internet reputation research services. 【Business summary】 ■Blog/SNS/Bulletin board planning consulting ■Real-time posting monitoring service ■User support operations ■Online game customer support operations ■Compliance measures/rumor/trend investigation services ■Community site planning and site management agency services ■Advertisement screening agency service ■Personnel dispatch business |
Working Hours | 9:00-18:00 (8 hours of actual work, some shift work may be required) |
Job Requirements |
[Required skills/experience] ■English: Business level (TOEIC score of 785 or higher) *For foreign nationals, Japanese business level (Japanese skills that allow you to communicate without problems in business) ■Person who has some leadership experience or experience in teaching juniors (regardless of position) [Welcome skills/experience] ■Experience communicating in English with business partners in Southeast Asia (Singapore, Philippines, etc.) ■Experience in confirming job details and negotiating conditions in English ■Experience in demonstrating leadership regardless of level or content, such as team leader, and management experience |
English Level | Business Conversation Level (TOEIC 735-860) |
Japanese Level | Fluent(JLPT Level 1 or N1) |
Salary | JPY - Japanese Yen JPY 4500K - JPY 6500K |
Other Salary Description |
[Salary] Estimated annual income: 4.8 million yen to 6.03 million yen ■Estimated monthly salary: 269,000 yen to 337,000 yen *Includes 20 hours of fixed overtime per month. *Overtime will be paid in 1-minute increments. [Various allowances/welfare benefits] ■Transportation expenses provided (up to 100,000 yen per month) ■Qualification acquisition system ■Recreation subsidy system ■MVP system ■Stockholding system ■Influenza vaccination, etc. ■Working from home (available to all employees) ■Reduced working hours system (available to all employees) ■Childbirth and childcare support system (available to all employees) ■Training support system (available to all employees) |
Holidays |
Complete 2-day work week (basically closed on Saturdays, Sundays, and holidays, with some shift work), 3-day summer vacation, year-end and New Year holidays Congratulatory and condolence leave, birthday leave, pre- and post-natal leave, childcare leave, annual paid leave |
Job Contract Period |
Employment type: Full-time employee (indefinite term employment) Trial period: 3 months *There is no change in treatment during the trial period. |