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Customer Support Engineer ・ Jobs in Japan search results

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Use your English / language skills as a bilingual to find work in Japan in 「Customer Support Engineer」 and expand your experience and expertise.

At Daijob.com, we have a wealth of information on jobs in Japan and how you can make the most of your skills in 「Customer Support Engineer」.

For those with bilingual skills looking for work in Japan in 「Customer Support Engineer」, please refer to the below list of jobs, or refine your search further.

Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in Japan!

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Job type : Customer Support Engineer

Language preference :English

Displaying 5421-40listings

Staffing Agency (Company is not publicly visible)

Bilingual Technical Support

  • ★ ★ ★ Senior Level
Recruiter Randstad Japan　Professional Contract Specialist（Professional Haken）
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 6000K - JPY 7500K

Japanese Level Business Level(JLPT Level 2 or N2)
Chinese Level None
Job Description

Our client is the No.1 Online Travel Agency in Japan.

They provide services in leisure and also business travelers a variety of accommodation choices to meet all of their travel needs. Their mission is to provide quality experience to the travelers. Teir tech-team develop, operate, and maintain a large-scale platform that contributes over 1 trillion yen.

As a communication hub, Tech-support handles various inquiries from internal staff and external partners about the technical/product specifications or operations accurately and promptly. Diagnose a ...

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Recruiter (Company is not publicly visible)

Technical Account Manager at Public Cloud Service Provider

  • ★ ★ Staff Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 8000K - JPY 15000K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

Technical Account Management/Post sales for their clients


Description

テクニカルアカウントマネージャーとして本企業の顧客を支援、パブリッククラウドのスペシャリストとして活躍頂くポジションです。


Profile

Experience in cloud computing, experiencing gaming industry or customer facing role.


Job Offer

Global and open culture

RSU


応募は、以下の応募ボタンからお願いします。詳細につきましては、Yuudai Otsukaにお問い合わせください+813 ...

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Recruiter (Company is not publicly visible)

[English] System support & maintenance engineer for foreign companies (remote work available/125 days off per year) | Tokyo

  • ★ ★ ★ Senior Level
Recruiter With World Corp.
Location

Asia Japan Tokyo Chiyoda

Salary

JPY - Japanese Yen JPY 5000K - JPY 8000K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

■Job Description:
Operation support and maintenance support for digital systems consisting of video, audio, and IT equipment.
(Clients are foreign-affiliated companies, including Fortune 500 companies, with branches in Japan.)

*Any changes to job content in the future will be communicated during the interview. ...

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Recruiter (Company is not publicly visible)

IT Engineer【Open to all nationalities / Entry-Level Welcome 】

  • ★ Entry Level
Recruiter SAKURA INTERNATIONAL INC. Arukas Staffing Service Project
Location

Asia Japan Tokyo Minato / Asia Japan Aichi Nagoya / Asia Japan Osaka Osaka

Salary

JPY - Japanese Yen JPY 3500K - JPY 5000K

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

This job involves developing web applications, mainly our own products, and setting up systems on behalf of customers. You will analyze customer requirements and be responsible for everything from system design to development, testing, and delivery. You will also set up forms and other screens from a dedicated management screen, and perform general operational tasks to support your business.

1) Proposal support from a technical perspective (working hand in hand with sales)
2) Requirement definition and basic design (working hand in hand with sales)
...

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Staffing Agency (Company is not publicly visible)

【在宅勤務あり】1600～1800円◆長期♪社内IT補助のオシゴト☆

  • ★ ★ Staff Level
Recruiter パーソルテンプスタッフ株式会社
Location

Asia Japan Saitama Others

Salary

Depends on experience

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

◆業務内容◆
＜川越市下赤坂＞在宅勤務あり！英語スキルを活かせるオシゴト♪
●社内IT補助業務
●オンサイト対応業務
●国内、海外との調整業務
●PC、ネットワーク機器等のセットアップ
●ソフトウェアインストール、設定変更等


◆魅力ポイント◆
上福岡駅から送迎バスもあり◎
マイカー通勤もOKです！
高時給☆1600～1800円！
人気の在宅勤務あり◎
適度な残業で収入UP☆彡
スキルを活かしてしっ ...

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Recruiter (Company is not publicly visible)

[Working in Tokyo] Global environment/Nearly 50% are foreign nationals (Field Service Engineer)

  • ★ ★ Staff Level
Recruiter Hi-Tech Japan K.K.
Location

Asia Japan Tokyo

Salary

Depends on experience

Japanese Level Native Level
Job Description

■ Skill Requirements
Operational manager of PC device operation and IT in general. (Leadership Experience)
- Understanding and experience of end-to-end services in various application processes and
PC steady operation management processes.
- Personnel management and lead of delivery members.
- Maintenance of operational quality (SLA/KPI management) and regular improvement activities.
- Vendor management
- Cost/Income and Expenditure Management
Experience in any of the following skills and qualifications are a plus.
・iPhone/Smartphone
・M36 ...

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Employer Instron Japan co., Ltd., Japan Branch

【フィールドサービスエンジニア（構造物試験機部門）】業界リーディングカンパニー

  • ★ ★ ★ Senior Level
Location

Asia Japan Kanagawa Kawasaki

Salary

Depends on experience

Japanese Level Native Level
Job Description

■業務概要：
・グループとして世界約20カ国以上でビジネス展開しており、材料試験機の分野で世界トップシェアです。大手メーカーや研究機関、大学などに数多くの製品を納入し、製品開発に貢献してきました。そんな当社にて海外工場（米、英、伊）で製造される材料試験機の据付、調整、校正、取扱説明、修理、点検の実施および付随業務をお任せします。

■職務詳細：
構造物試験機サービス部門に所属 ...

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Employer Instron Japan co., Ltd., Japan Branch

【フィールドサービスエンジニア（材料試験機部門）】未経験歓迎／業界リーディングカンパニー

  • ★ ★ Staff Level
Location

Asia Japan Kanagawa Kawasaki

Salary

Depends on experience

Japanese Level Native Level
Job Description

■業務概要：
・グループとして世界約20カ国以上でビジネス展開しており、材料試験機の分野で世界トップシェアです。大手メーカーや研究機関、大学などに数多くの製品を納入し、製品開発に貢献してきました。そんな当社にて海外工場（米、英、伊）で製造される材料試験機の据付、調整、校正、取扱説明、修理、点検の実施および付随業務をお任せします。

■職務詳細：
・材料試験機サービス部門に所属 ...

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Recruiter (Company is not publicly visible)

【40代・50代メンバーも活躍中★ITインフラエンジニア／契約社員】正社員登用制度あり

  • ★ ★ Staff Level
Recruiter JL Solutions Co., Ltd.
Location

Asia Japan Tokyo / Asia Japan Osaka

Salary

JPY - Japanese Yen JPY 3000K Over

Japanese Level Native Level
Job Description

□■□■□　この求人のポイント　□■□■□

★【インフラ領域】におけるIT事業会社として
国内最大級の規模を持つ企業です。

★100名以上の50代メンバーが活躍中！

★若手エンジニアとのコラボレーションも！
若手メンバーとチームを組み、これまで積み上げてきた豊富な知識や技術を次世代へ繋げることができ、新しい技術にもチャレンジすることができます。

□■□■□■□■□■□■□■□■ ...

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Recruiter (Company is not publicly visible)

【愛知・静岡エリア】世界20か国以上のメンバーが活躍中！！ITヘルプデスク・カスタマーサポート

  • ★ ★ Staff Level
Recruiter JL Solutions Co., Ltd.
Location

Asia Japan Aichi / Asia Japan Shizuoka

Salary

JPY - Japanese Yen JPY 3000K - JPY 5000K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

□■□■□　この求人のポイント　□■□■□

・200名以上のグローバルメンバーが活躍中！！
┗出身もアジアやヨーロッパ、アフリカ、アメリカなど多くの方々が在籍。

・ビザの取得サポートあり！！

・【英語】を活かせるプロジェクト多数！！


□■□■□■□■□■□■□■□■□■□■□


■□業務概要■□
ご経験や入社時期により配属プロジェクトを決定します。
主にネットワークやサー ...

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Recruiter (Company is not publicly visible)

[Working in Tokyo] Global environment/Nearly 50% are foreign nationals [Senior Support Consultant]

  • ★ ★ ★ Senior Level
Recruiter Hi-Tech Japan K.K.
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 8000K - JPY 9500K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

【Job Summary】
・Addressing incidents, problems, and service requests as part of application maintenance
・Follow service level agreement (SLA)
・Manage and deliver scheduled application tasks
・Troubleshooting application issues
・Collaborate with cross-functional teams to resolve issues
・Quick response to site users
・Provide daily updates and detailed information on incidents, problems, and tasks ...

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Recruiter (Company is not publicly visible)

Sr. Support Analyst

  • ★ ★ ★ Senior Level
Recruiter Hi-Tech Japan K.K.
Location

Asia Japan Tokyo

Salary

Depends on experience

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

Job Duties:
• Work on Incident, Problem and Service request as part of application maintenance
• Adhere to service levels agreements(SLA)
• Manage and deliver scheduled application tasks.
• Application issue Troubleshooting
• Work with cross functional teams for solving the issues
• Quick Response to the site users.
• Daily Updating of Incidents, Problems and Tasks with detailed information
Requirements:
• Japanese and English language skills are mandatory
• 5-8 years of Working Experience of working on applicat ...

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Recruiter (Company is not publicly visible)

【Up to 7.5M】Desktop Support - Top Investment Bank - JP/EN

  • ★ ★ Staff Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 4000K - JPY 7500K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

Provide desktop support to internal staff at a top-ranked investment bank/financial services company. You will be using both Japanese and English working in an international team. This job is a contract position with possibility of being converted to perm after 1 year.


Description

* Troubleshoot issues escalated from IT Helpdesk
* Provide on-site technical support for desktop PCs - both software and hardware
* Physically set up computers and software system installation
* Perform basic hardware moves and changes
* Record and manage all in ...

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Recruiter (Company is not publicly visible)

Azure Customer Support Engineer Tokyo Job

  • HIGH CLASS
  • ★ ★ ★ ★ ★ Executive Level
Recruiter Fidel Consulting KK
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 8000K - JPY 12000K

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

Responding, diagnosing, resolving, and tracking technical support by phone, email, and chat
Maintain SLO-defined response and resolution speeds
Maintain a high level of customer satisfaction and follow quality standards in 90% of cases
Use existing troubleshooting tools and techniques to identify the root cause of inquiries and provide root cause assessments for customers
Conduct internal classification queries to document problem classes and preventative actions, and analyze them further retrospectively
Report problems to the product engineering te ...

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Recruiter 【外資系・マーケティング】

ITサポートスペシャリスト / IT Support Specialist 【外資系・マーケティング】　5-8M 正社員 東京勤務

  • ★ ★ Staff Level
Recruiter Emerge Global K.K. / Emerge Global株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 5000K - JPY 8000K

Japanese Level Native Level
Job Description

グローバル企業が、IT サポートスペシャリストを募集しています。
WindowsおよびMacのヘルプデスク対応を行って頂ける候補者を求めております。

国内1000名程のユーザを10名程のチームでサポートしており、変化の早い最新技術にも順応して頂きます。
レポート先は国内のIT ディレクターまたはビジネス系マネージャーとなりますが、他のITメンバーとの協業も数多く発生します。

職務概要：
- オフィス内およ ...

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Employer 株式会社バイオス/BiOS,Inc.

(SS)_ IT Support Engineer

  • ★ ★ Staff Level
Location

Asia Japan Tokyo

Salary

Depends on experience

Japanese Level Native Level
Job Description

• Handling technical inquiries remotely - tier 1 and tier 1.5 (escalation)
• Handling technical inquiries onsite - tier 2 and tier 2.5 (escalation)
• Schedule, monitor and deliver support for end-users within agreed SLA levels between BIOS and client(s).
• Demonstrate the ability to identify and escalate requests for approval, when needed.
• Provide VIP support for internal (BIOS) and external (Client) end-users.
• Undergo regular training to improve support skills. ※Training scheduled and provided through official tools.
• Conduct ...

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Recruiter (Company is not publicly visible)

[Limited Position】Senior Desktop Support Analyst

  • ★ ★ ★ Senior Level
Recruiter Cornerstone Recruitment Japan K.K.
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 8000K - JPY 11000K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

This position will be responsible for general desktop support for the Tokyo office, as well as remote support for other offices as needed.

・Setup, configuration, installation, and troubleshooting support
・Support including training, mentorship, and expert roles in specific software groups and group representation on large, multi-functional projects.
・Develop and track performance measurements and determine the optimal system configuration
・Identification of problems, creation of project plans/schedules, execution, and measurement of results ...

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Recruiter (Company is not publicly visible)

英語スキルアップ＜ITヘルプデスク＞グローバルな環境で活躍したい方

  • ★ ★ Staff Level
Recruiter Globish Career Co.,Ltd.
Location

Asia Japan Tokyo Shinagawa

Salary

JPY - Japanese Yen JPY 4500K - JPY 6000K

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

【業務詳細】
・社内ユーザー対応（問い合わせ対応、英語でのグローバルチームへのエスカレーション対応、アナウンス対応）
・申請対応（各種申請の問い合わせ対応、システムへの登録・削除・変更）
・PCキッティング・運用（PCセットアップ、アプリインストール、ハード/ソフトトラブル対応）
・スマートフォンキッティング・運用
・IT資産管理（機器発注、資産登録・在庫管理・棚卸、IT機器の保管・修 ...

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Recruiter (Company is not publicly visible)

外資系企業＜ITヘルプデスク＞英語スキルを活かして働きたい方

  • ★ ★ Staff Level
Recruiter Globish Career Co.,Ltd.
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 3500K - JPY 5000K

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

【仕事内容】
外資系大手企業にチーム単位で常駐し、ユーザーの方々のITに関する全般のサポートをしていただきます。
（自動車メーカー、製薬会社、スマホゲームメーカー等の大手外資系企業・国内企業・官公庁など）

主な業務内容
・ユーザー対応（問い合わせ対応、グローバルチームからのエスカレーション対応、アナウンス対応、拠点対応）
・アカウント管理（各種アカウントの登録・削除・変更作業 ...

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Recruiter (Company is not publicly visible)

IT support engineer

  • ★ ★ Staff Level
Recruiter Leverages Career China Co., Ltd
Location

Asia Japan Tokyo / Asia Japan Toyama / Asia Japan Osaka

Salary

Depends on experience

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

• Provide regularly scheduled and ad hoc support to our clients.
• Complete regular onsite support tasks as directed by team leader.
• Troubleshooting internal IT infrastructure and network related issues.
• Warning systems manage potentially critical situations. Monitor client critical issues until they are resolved
• Follow the direction of the team lead or project manager to assist with projects with engineering tasks.
• Set up, install, configure, and test computer and network systems as required to complete the project on schedule. ...

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