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Call Centre Manager/SV ・ Jobs in Japan search results

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Use your English / language skills as a bilingual to find work in Japan in 「Call Centre Manager/SV」 and expand your experience and expertise.

At Daijob.com, we have a wealth of information on jobs in Japan and how you can make the most of your skills in 「Call Centre Manager/SV」.

For those with bilingual skills looking for work in Japan in 「Call Centre Manager/SV」, please refer to the below list of jobs, or refine your search further.

Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in Japan!

Current Search Conditions

Job type : Call Centre Manager/SV

Language preference :English

Displaying 551-20listings

Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 4000K - JPY 4500K
(Monthly Salary Range: JPY - Japanese Yen JPY 333.333K - JPY 375K *Divided into12 month )

Japanese Level Native Level
Job Description

Duties▼
As a member of the technical support team, you will be responsible for troubleshooting advertising platforms.

Who is the client?

<US Headquarters>A company that operates major foreign search engines and online advertising businesses!

A chance to gain experience as a technical support for a major foreign IT company famous for its search engines!

Main duties▼
▶ Resolve technical issues related to web advertising
▶ Troubleshooting advertising platforms
▶ Understand the client's business goals and provide solutions ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

* チームの運営サポート:マネージャーの右腕としてチーム運営(チームメンバーのパフォーマンスレビュー・フィードバック)をしていただきます
* クライアントサービス:お客様からのファーストコンタクトとして、様々なお問合せや要望にお応えしていただきます


職務内容

* チームの運営サポート:マネージャーの右腕としてチーム運営(チームメンバーのパフォーマンスレビュー・フィードバック、 ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

You will be responsible for various coordination and inquiry reception duties related to in-house construction work at a major security company.
(Including registration and processing of various response requests, and reception and response of various contacts to the security company, etc.)

- Various coordination and inquiry reception duties related to in-house construction work at the security company
- Registration and processing of various response requests for the security company
- Reception and response of various contacts to the security com ...

Job Description

You will be responsible for the lead supervisor duties in the technical support and customer support of medical devices.

<Center duties>
- Handling inquiries from medical professionals, device users, and their families
- Accumulating knowledge and updating information to improve the first-time resolution rate

<Scenes in which English is used (approximately 50% of work)>
- Translation of work manuals and training contents (into Japanese)
- Client reviews of training
- Escalation response to clients
- Client report meetings, etc.

<Lead Super ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

* チームの運営サポート:マネージャーの右腕としてチーム運営(チームメンバーのパフォーマンスレビュー・フィードバック)をしていただきます
* クライアントサービス:お客様からのファーストコンタクトとして、様々なお問合せや要望にお応えしていただきます


職務内容

* チームの運営サポート:マネージャーの右腕としてチーム運営(チームメンバーのパフォーマンスレビュー・フィードバック、 ...

Job Description

Job description:

You will be responsible for responding to customer inquiries and providing appropriate solutions.

・Supporting users of the EC site
・Responding to inquiries about purchased products
・Responding to product shipping status
・Return handling
・Verifying payment information

*As this is a service for Japanese customers, support will be provided in Japanese.
*Each response takes about 10 minutes. We handle about 20-35 cases per day.

If you have basic PC skills such as typing, you are welcome to join even if you have no ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Recruiter Fellowship co.,ltd.
Location

Asia Japan Tokyo Minato

Salary

JPY - Japanese Yen JPY 2500K - JPY 3000K
(Monthly Salary Range: JPY - Japanese Yen JPY 208.333K - JPY 250K *Divided into12 month )

Japanese Level Business Level(JLPT Level 2 or N2)
Chinese Level None
Job Description

We are hiring operators for our multilingual contact center!

[Job Description]

- Interpretation of conversations between Japanese and foreigners

- Interpretation for native staff working at overseas call centers

- Email translation, etc.

- Other related duties ...

Recruiter (Company is not publicly visible)
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

The Operations Manager is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring the Client Service Level Agreement and financial expectations are achieved.
Assignment(Project) can be determined based on the skills, location and background/experiences


Description

・ Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed
・ Maximize revenue generation to reach long and short-term financial projects (i.e. data collection for billable/non-billable ...

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Job Description

Customer support for domestic reservations on an international hotel booking site ...

Recruiter 【LTS】Language Talent Solutions マレーシア
Location

Asia Malaysia Selangor

Salary

MYR - Malaysian Ringgit MYR 178K - MYR 198K
(Monthly Salary Range: JPY - Japanese Yen JPY 14.833K - JPY 16.5K *Divided into12 month )

Japanese Level Native Level
Job Description

【業務内容】
海外で英語と日本語のスキルを活かすチャンス!旅行系カスタマーサービスチームのオペレーションマネージャー募集

海外旅行をサポートするカスタマーサービスチームで、チーム全体をリードするオペレーションマネージャーを募集しています。
英語と日本語のスキルを活かしながら、現地チームと協力し、質の高いサービスを提供し続けるための体制づくりを担っていただきます。
マレーシ ...

Job Description

管理職ポジションの経験者募集中
*業務拡大中につき募集

【お仕事内容】
ソーシャルメディアのカスタマーサポートのトレーナーポジション

・お客様対応に関して、エージェントの方へトレーニングやアドバイス
・新入社員の研修担当
・Team LeadやQuality Analystのサポート業務
・その他割り当てられた業務

【Language Talent Solutionsのご案内】
Language Talent Solutionsはマレーシア政府の認可を受けた人材紹介会社 ...

Job Description

Liaising between guests and partners to resolve wide range of issues via phone and email on various topics such as: additional travel advice, modifications, cancellations etc
-Providing accurate, valid, and complete information by using the right tools, methods, and processes.
-Ensuring a high level of customer service and a positive guest experience
-Supporting your colleagues with peer learning, and being open to feedback from others
-Meet service targets and call handling quotas
-Make effective decisions on when to handle a case and when to escal ...

Job Description

★英語力不問
★駅徒歩圏内の好立地(レストラン、スーパー、コンドミニアムも会社周辺にあります。)

誰もが知っているオンラインショップのカスタマーサポートのお仕事です。

【お仕事内容】
電話/Emailで日本人顧客からの問い合わせ対応

・購入について
・配送について
・ドライバーへの連絡、確認
・返金/返品について
その他

現在9月採用枠の募集を行っています!
(最初は日本からリモー ...

Recruiter (Company is not publicly visible)
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

Under the direction of the Customer Service Director and in cooperation with outsource company, adjust
work priorities and optimize personnel assignments according to daily order progress to ensure the
required order cut time of customer orders.


Description

⚫ Monitor the progress of operations in the supply chain from Order to Cash and confirm that
operations are running smoothly.
⚫ Improve internal and external services in Consignment business(short-term and long-term lending )
and sales operations.
⚫ Coordinate work priorities with ...

Job Description

・Registration of new affiliated stores (restaurants, retail stores, etc.)
・Deposit processing associated with registration
・Supporting affiliated stores, such as receiving calls
・Other associated tasks ...

Job Description

オンラインショッピングサイトを利用している日本人顧客から寄せられる、問合せやトラブルが発生した際の窓口対応を行っていただきます。

・電話、チャット等での問い合わせ対応
・配送に関する問い合わせ
・注文内容の確認や返品、返金対応など

入社後は1か月のトレーニングがありますので、未経験でも安心してお仕事ができます!

-----------------------------------------------------------
■アジアリクルート ...

Recruiter (Company is not publicly visible)
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

We're seeking a Senior Operations Manager for our international BPO company to oversee call center operations, drive business development, and manage KPIs, costs, and budgeting. This role requires native-level Japanese and fluent English skills, with responsibilities including stakeholder management and strategic planning.


Description

* Oversee and manage various operational aspects of the call center, handling multiple accounts.
* Drive business development initiatives to expand client base and service offerings.
* Develop, monitor, and impr ...

Recruiter (Company is not publicly visible)
  • ★ ★ ★ Senior Level
Job Description

The Head of Customer Care Center will oversee all operations within the customer service department, ensuringefficient service delivery, customer satisfaction, and continuous improvement. This leader will be responsible formanaging a team of customer service representatives, developing strategies to enhance service levels, resolvingescalated customer issues, and implementing customer service best practices.


Description

🧭 Strategic Leadership

*

Define and implement the customer care strategy aligned with corporate goals and vision.
* ...

Location

Asia Japan Okinawa

Salary

JPY - Japanese Yen JPY 3000K - JPY 4000K
(Monthly Salary Range: JPY - Japanese Yen JPY 250K - JPY 333.333K *Divided into12 month )

Japanese Level Fluent(JLPT Level 1 or N1)
Chinese Level None
Job Description

■Client communication

-Regular meetings with foreign clients (communication in English)

-Coordination with internal and external stakeholders

-Handling escalations

■Team management

-Support for member development, training, and education

-Support for overall team goal management and performance improvement

-Implementing measures to improve member motivation ...

Staffing Agency (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

[Vietnamese and English interpretation at the center]
At our multilingual contact center, we respond to inquiries from overseas staff in Vietnamese and English. 
・We will respond to inquiries from overseas staff by phone or email.
・Inquiries are related to transportation, stores, medical facilities, public institutions, etc.
・Provide general support to overseas staff. ...