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Activated 2025-04-16
[Major foreign-affiliated company] Customer support
| Company Name |
Tech Mahindra Limited/テックマヒンドラリミテッド |
|---|---|
| Job Type |
Customer Service - Call Centre Manager/SV
Customer Service - Customer Support Customer Service - Telemarketing/Telesales |
| Industry | IT Consulting |
| Location |
Asia
Japan
Kanagawa
Yokohama
|
| Job Description |
Job description: You will be responsible for responding to customer inquiries and providing appropriate solutions. ・Supporting users of the EC site ・Responding to inquiries about purchased products ・Responding to product shipping status ・Return handling ・Verifying payment information *As this is a service for Japanese customers, support will be provided in Japanese. *Each response takes about 10 minutes. We handle about 20-35 cases per day. If you have basic PC skills such as typing, you are welcome to join even if you have no experience. [Training content] There is one month of training. 80% of new employees have no experience in customer support, but we have a system in place that allows them to learn with confidence. |
| Company Info |
[A global company with operations in 90 countries] ★Free to choose your dress code, hairstyle, hair color, and nails ★Almost no overtime! Good work-life balance ★Work in a position that matches your experience and skills ★Free water, tea, and coffee in the office all day, and unlimited draft beer after work |
| Working Hours | 8:00~23:00 (8 hours work within this time frame) |
| Job Requirements |
*No experience necessary ・High school graduate or above ・Able to communicate smoothly with customers ・Basic computer skills |
| English Level | Minimum Communication Level (TOEIC 225-470) |
| Japanese Level | Fluent(JLPT Level 1 or N1) |
| Chinese Level | None |
| Salary | JPY - Japanese Yen JPY 3000K - JPY 3500K |
| Other Salary Description |
Social insurance provided, free online English lessons free drinks in the office |
| Holidays |
Two-day weekend system Paid vacation: 10 days or more in the first year Special leave Childcare leave |
| Job Contract Period |
Contract employee |
| Nearest Station |
・2-minute walk from Minatomirai Station on the Minatomirai Line ・15-minute walk from Sakuragicho Station on the JR Keihin Tohoku Line |
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Tech Mahindra Limited/テックマヒンドラリミテッド
