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Activated 2025-04-24
EN-JP Bilingual Customer Support｜No Industry or Role Experience Required｜Annual Salary ¥4.5M+
| This posting is managed by: | iHOLON Co.,Ltd |
|---|---|
| Company Name | Company is not publicly visible |
| Job Type |
 Customer Service - Call Centre Manager/SV Customer Service - Telemarketing/Telesales |
| Industry | Tourism/Hotels, Lodging/Restaurant, Food Services |
| Location |
Asia
Japan
Tokyo
Minato
|
| Job Description | Customer support for domestic reservations on an international hotel booking site |
| Company Info | International company |
| Working Hours |
・BtoC Division: Hours: 8:00–21:30 (8 hours/day, 5 days/week including weekends and holidays, 2 days off/week guaranteed) ・BtoB Division: Hours: 9:00–19:30 (8 hours/day, 5 days/week including weekends and holidays, 2 days off/week guaranteed) |
| Job Requirements |
Required: Fluent in English Native-level Japanese, especially in speaking and listening （Over 70% of calls are in Japanese, and less than 30% are in English） Preferred: Passion for excellent customer service Ability to adapt and handle stress in a busy environment Initiative in problem-solving Positive and flexible attitude Strong teamwork skills Also a good fit if you: Are multilingual Are quick-thinking and adaptable |
| English Level | Fluent (TOEIC 865-) |
| Japanese Level | Native Level |
| Salary | JPY - Japanese Yen JPY 4500K - JPY 6000K |
| Other Salary Description |
Social Insurance Commuting/ Transportation Allowance Relaxation Facilities Education/ Training |
| Holidays |
Five-Day Workweek Refresh Holidays Paid Holidays Congratulatory or Condolence Leave Child-care Leave Sick Leave |
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