This is an administrative job for a trading company that procures timber from Southeast Asia, Africa, etc. and sells it to trading companies and wholesalers in Japan.
Due to the recent increase in demand for timber, we have received many inquiries and have a stable business foundation. In order to further expand our business, we are looking for members to handle the following tasks.
Arranging and checking import documents, coordinating with logistics companies
Adjusting delivery dates with customers, order processing
Sales using telephone, email and other internal systems, etc.
Quotation
Visiting customers and hearing their needs
Service proposal
Selection of shipping lines and airline services ...
[Specific duties]
- Responding to emails (including some phone calls)
- Cooperating with other departments
- Translation work
- Administrative work, etc.
etc. ...
You will be at the center of our hotel business, thinking and acting independently to carry out the following duties.
-Revenue management
-Organizational management
You will be primarily responsible for management and reporting tasks to improve the hotel's income and expenditures and operational quality.
You will be responsible for everything from hypothesis consideration to planning based on data and figures, with the goal of "maximizing sales, improving operational efficiency, saving costs, creating added value, and improving customer satisfa ...
Currently, we only provide ocean freight services and would like to focus primarily on the automotive, electronics and healthcare sectors.
- Identifying and developing new business/customers through cold calling and sales activities
- Building and developing strong relationships with new and existing customers through regular sales calls and visits
- Coordinating customer-related calls and meetings with Key Account Management (KAM), operations, products, etc.
- Preparing new (general) quotations and following up on sales leads
- Handling customer ...
・General duties related to ocean imports (receiving orders, data entry, creating quotations and issuing invoices, arranging trade documents, SI, shipping requests/VGMs, total weight confirmation information, creating ANs, tracking, domestic delivery arrangements, etc.)
・General management of the accuracy of data entered into the system and the information reported to customers
・Working well with other teams (sales/pricing/accounting), managing to ensure smooth handling of cargo in accordance with SOPs and standard operating procedures
・Reviewi ...
As an overseas logistics operator for our company, which provides international logistics services connecting ASEAN countries, China, and other Asian countries, you will be entrusted with the following operations related to sea/air and export/import. Initially, the main business will be import operations.
・International logistics forwarding operator - operations
・Follow up cargo after booking until delivery
・Obtaining information through email communication with the Shanghai office and overseas agents and contacting shippers
・Estimate creat ...
Maritime International Supply Chain Operational Care Specialist, Maritime Import Customer Service
・Correspondence work with local KN, customers, intermediaries, etc. related to marine import arrangements
・Order management and management using KN and customer systems
・Estimate creation and billing services ・Sea freight schedule management
・Regular online or face-to-face meetings
・Preparation of maritime documents and detailed check of documents
・Manage delivery schedules
・Exchange and management of customs documents ...
Maritime International Supply Chain Operational Care Specialist, Maritime Import Customer Service
・Correspondence work with local KN, customers, intermediaries, etc. related to marine import arrangements
・Order management and management using KN and customer systems
・Estimate creation and billing services ・Sea freight schedule management
・Regular online or face-to-face meetings
・Preparation of maritime documents and detailed check of documents
・Manage delivery schedules
・Exchange and management of customs documents ...
We will entrust the marine import customs clearance work to a foreign-affiliated forwarder that mainly provides air/sea forwarding and customs clearance services.
・Import customs clearance for marine cargo
・Customs inspection arrangement and witnessing services
・Aggregation of declaration data and creation of various reports for customers
・Correspondence with customers, transportation companies, and other departments within the company ...
■Work in the ship agency department:
Japan domestic feeder operations, supplier negotiations and communication, and settlement of ship and coordinated ship allocation costs ...
Provides helpful information to customers, answers questions, and works closely with the Operational Key Account Manager to provide excellent service.
- (Operations) Work closely with Key Account Managers + Operational Care Center (OCC) to improve customer engagement and satisfaction.
- Establish and strengthen business relationships with customer contacts through daily interactions and proactively provide advice and consultation to customers to ensure customer satisfaction.
- Support customer onboarding along with work in ...
・Receiving and tracking orders, signing and returning PODs
・Coordination with customers, carriers, end receivers, and internal stakeholders
・Troubleshooting and emergency response
・Creation of daily/weekly/monthly reports
・Follow-up regarding collection, in-house delivery, linehaul/dryage
・Billing and payment collection. Check data content and issue AWB
・Issuing customer invoices
・Execution of uplift control
・Support for cargo mismatch and damage handling
・Coordination with internal partners and external suppliers ...
- Supporting all aspects of the employee lifecycle to create positive and productive outcomes.
・Development and implementation of employee engagement and retention measures.
- Build and maintain effective partnerships with internal customers and provide appropriate advice on talent management issues.
- Performance management of contractual and statutory compliance issues and disciplinary matters.
・Promote behavioral change in leaders and employees, and promote employee and organizational change.
・Support all communications across the organizat ...
-Work closely with field sales and the Operational Care Center (OCC) to drive customer engagement, satisfaction improvement, retention, and revitalization.
- Establish and strengthen working relationships with customers and ensure customer satisfaction through daily interactions, regular care visits, and proactive advice and consulting.
・Arrangement work related to air transportation, such as preparing and arranging related documents.
-Qualify customer inquiries, provide quotations within a given price range, and follow up to ensure quotations are a ...
Aviation Department Export team's air cargo export operations, customer service operations, and some purchasing operations
Communication and management with airlines and subcontractors
RFQ provision and customer support in collaboration with sales team
Troubleshooting when irregularities occur
Negotiations with airport-related parties
Formulation of measures to achieve sales goals
Issuance of invoice, confirmation of contents, and dispatch ...