Job Search
This posting is managed by: | Career International FOS Sdn Bhd |
---|---|
Company Name | Company is not publicly visible |
Job Type |
Customer Service - Customer Support
Customer Service - Call Centre Manager/SV |
Industry | Business Consulting |
Location |
Asia
Malaysia
Kuala Lumpur
|
Job Description |
Roles & Responsibilities Reviewing Online Videos/Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material Reviewing/updating contents on a popular social media platform Audit of content received and sharing for Social Media Upload The work requires the organized practice of screening user-generated content (UGC) posted to Internet sites, in order to determine the appropriateness of the content for the given site, locality, or jurisdiction. The work may involve repetitive exposure to content that may be described as egregious or 'sensitive' in nature. The content may involve images, messages and video of violence, nudity and abuse. |
Company Info | A leading global provider of customer experience (CX) solutions and technology with designed smoking areas. |
Working Hours | Mon-Sun, 24/7 Rotational Shift |
Job Requirements |
Generic & Behavioral Skills Proficiency in Language (Read/Speak) Good command over verbal & written English language Min Bachelor’s Degree (15 years of schooling) Prior work experience in an LPO/Regulatory work, Social Media platforms is a plus Awareness of current affairs and events in the respective markets/countries Mature & analytical High on teamwork and engagement Able to work on 24/7 rotational shifts |
English Level | Business Conversation Level (TOEIC 735-860) |
Japanese Level | Native Level |
Chinese Level | None |
Korean Level | Native Level |
Salary | MYR - Malaysian Ringgit MYR 118K - MYR 138K |
Other Salary Description |
Rent Subsidy Social Insurance Education/ Training |
Holidays |
Five-Day Workweek Paid Holidays Sick Leave |
Job Contract Period |
Full - time position |
Nearest Station | KL Sentral (Nu Sentral) |