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Updated 2024-03-07
Activated 2024-03-06

Call Centre Executive (Japanese Speaker) - Work From Home

  • Recruiter
  • Staff Level
  • Work-Life Balance
  • Remote Work
  • Online Interview
  • Overseas Business
  • Career Options Available
  • New Graduates Welcome
  • No Specific Experience Required
  • Urgent Hiring
  • Rapidly Growing
  • No Experience Required
This posting is managed by: Career International FOS Sdn Bhd
Company Name Company is not publicly visible
Job Type Customer Service - Call Centre Manager/SV
Customer Service - Customer Support
Industry Outsourcing
Location Asia Japan

Job Description What are your job tasks?

Deliver an experience that satisfies our clients.
Meet and exceed client required KPIs (Key Performance Indicators).
Understand company policies and maintain confidentiality.
Provide feedback to management on problems and areas for improvement.
Participate in training to improve job performance.
Working Hours 24/7 rotational shift
Job
Requirements		 Whom are we looking for?

• Able to work shifts (with night shift pay).
• Able to work on 24/7 rotational shift.
• Preferably have call centre experience.
• Have strong verbal, writing and comprehension skills.
• Meets typing requirements (30 WPM for voice and non-voice).
• Computer literate and able to use Windows OS, Apple OS X, MS Office, and Google applications.
• Possesses critical thinking skills with a focus on problem solving and customer satisfaction.
• Able to multi-task and pay attention to detail.
• Self-motivated and able to contribute to cross-functional global teams.
• Flexible and able to adapt quickly to frequent process and information changes.
• Able to work under pressure.
English Level Daily Conversation Level (TOEIC 475-730)
Japanese Level Native Level
Chinese Level None
Salary JPY - Japanese Yen JPY 2000K - JPY 3000K   
（Monthly Salary Range: JPY - Japanese Yen JPY 166.667K - JPY 250K *Divided into12month ）
Other Salary
Description		 Education/ Training
Relaxation Facilities
Holidays Five-Day Workweek
Refresh Holidays
Paid Holidays
Congratulatory or Condolence Leave
Child-care Leave
Sick Leave
Job Contract
Period		 Hiring for full time position
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