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Daijob.com is Japan's definitive job site for multilingual professionals.
Job Search
Updated 2024-03-07
Activated 2024-03-06
Activated 2024-03-06
Customer Service (Team Leader)
- Recruiter
- Manager Level
- No Industry Experience Required
- Only 1 interview
- Online Interview
- International Team
- Global Company
- Experience Welcome
- Visa Support Available
| This posting is managed by: | Career International FOS Sdn Bhd |
|---|---|
| Company Name | Company is not publicly visible |
| Job Type |
Customer Service - Call Centre Manager/SV
|
| Location |
Asia
Thailand
Bangkok
|
| Job Description |
Responsibilities: o Provide mentorship, guidance and career development to members of your team o Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions o Team management responsibilities for a market team, whilst also serving as a cross-functional and a global liaison in developed areas of expertise o Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results o Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions o Identify actionable insights, suggest recommendations, and influence team strategy through effective communication o Advocate for users within their market, partnering with global and cross-functional teams to develop global solutions |
| Company Info | BPO Industry |
| Job Requirements |
o Bachelor Degree preferred o Significant experience in a complex fast paced environment o Minimum 2 years of prior relevant people management experience o Strategic thinker with strong analytical and creative problem-solving skills o Excellent written and verbal communication skills o Passion for ensuring an excellent user experience |
| English Level | Business Conversation Level (TOEIC 735-860) |
| Japanese Level | Native Level |
| Salary |
MYR - Malaysian Ringgit MYR 138K - MYR 178K
（Monthly Salary Range: MYR - Malaysian Ringgit MYR 11.5K - MYR 14.833K *Divided into12month ） |
| Other Salary Description |
" * Medical Insurance * 12 days: Annual Leave * 30 days: Sick Leave * 3 days: Business Leave (Official visit to government office. Eg for visa run,etc) * Career Development Program * For non-Thai ~ visa processing, one way flight & 1 week of accommodation provided * 1 time housing deposit ~12,000THB |
Additional listings by this company
- Call Centre Executive (Japanese Speaker) - Work From Home / JPY - Japanese Yen JPY 2000K - JPY 3000K
- Customer Service Specialist / MYR - Malaysian Ringgit MYR 118K - MYR 158K
- Customer Support (Japanese Speaker) / MYR - Malaysian Ringgit MYR 78K - MYR 98K
- Customer Service Specialist (Japanese Speaker) / MYR - Malaysian Ringgit MYR 58K - MYR 98K
- E- Payment Support Specialist (Japanese Speaker) / MYR - Malaysian Ringgit MYR 58K - MYR 78K
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