Use your English / language skills as a bilingual to find work in Japan in a variety of in demand fields such as IT, Marketing and Hospitality.Expand your horizons and learn new skills and culture whilst gaining invaluable experience.
At Daijob.com, we have a wealth of information for jobs in Japan and how you can make the most of your skills and experience.
For those with bilingual skills looking for work in Japan, please refer to the below list of jobs, or refine your search further.
Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in Japan!
Understand customer enquiries and respond via applicable channels: email, chat, and call backs
Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
Manage customer escalations and ensure that these are answered, tracked, and escalated as required
Perform all procedures accurately, including following project documented call flows, work processes, data entry requirements, and complaint management processes
Ensure all SLAs are met accordingly
Demonstrate a strong customer service orientation and ...
B2B Sales: You have a great personality and are skilled in Outbound Sales & eloquent in English/Native Language to establish consultative relationship with Advertisers, so that they are receptive to your recommendations.
DUTIES AND RESPONSIBILITIES:
• Contacting new and existing customers via telephone and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal
• Manage a portfolio of SMB clients with responsibility for growing revenue
• Acquiring new advertisers ...
As a Customer Success Specialist, your goal is to make our customer happy and productive, to work collaboratively with sales, product, engineering, to set a high standard for how we serve our customers, and to always communicate with empathy and respect.
Job Scope
1. Effectively resolve customer inquiries in a considerate and timely manner via chat, email and phone.
2. Compose thoughtful, personalized responses for a variety of customer request.
3. Triage incoming requests and spot trends in customer issues to flag for the rest of the team.
4. I ...
• CSS represents the brand, the culture, and values of our clients
• How you convey will be how our client is perceived by the customers
• Maintaining a positive, empathetic, and professional attitude toward customers at all times
• Handle customer’s concerns positively and professionally
• Interact, support, receive feedback/issue report with or for customers
• Pro-actively support customers to mitigate the risk of damage to the client’s brand and customer loyalty.
• Identify and escalate priority issues thro ...
-Provide timely support to customers through available communication channels (inbound phone calls and email).
-Processing payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times.
-Identify and escalate priority issues through appropriate channels as and when necessary.
-Works harmoniously with other team members to identify better ways of working and promotes a culture of continuously improving the customer support experience.
-Main ...
So what does a Teammate really do?
Think of yourself as the backbone of the company, not just anyone is qualified for this role! Imagine
yourself going to work with one thing on your mind: to provide the best customer experience to your
clients. As you tackle your new tasks for the day, you know that it comes down to being able to provide
world-class service to your clients in an accurate, efficient and respectful manner on every call as
measured by different performance metrics
As a Teammate, you will receive inbound and/or place outbound calls.
...
• Answer incoming calls including email and chat in a timely manner
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Build sustainable relationships and engage customers by taking the extra mile
• Keep the customer’s privacy and protect customer information
• Meet personal/team qualitative and quantitative targets
• Handle simple to difficult inquiries in a given span of time
• Manage different types of callers in a given span of time
• Achieve the given ...
Job description
Understand customer enquiries and respond via applicable channels: email, chat, and call backs
Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
Manage customer escalations and ensure that these are answered, tracked, and escalated as required
Perform all procedures accurately, including following project's documented call flows, work processes, data entry requirements, and complaint management processes
Ensure all SLAs are met accordingly
Demonstrate a strong customer servi ...
- Delivering all facets of recruiting success throughout the organization.
- Performing the day to day recruitment functions and duties related to but not limited to the following: Job Analysis, Sourcing & Profiling, Screening and Selection, Documentation & Reporting.
We are a foreign company with multiple locations around the world.
This time, you will be assigned to their Malaysian base and will be responsible for the market you are responsible for.
Since it is a foreign company, the welfare benefits are perfect! ...