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Customer Service ・ Jobs in Japan search results

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Use your English / language skills as a bilingual to find work in 「Japan」 in 「Customer Service」 and expand your experience and expertise.

At Daijob.com, we have a wealth of information on jobs in 「Japan」 and how you can make the most of your skills in 「Customer Service」.

For those with bilingual skills looking for work in 「Japan」 in 「Customer Service」, please refer to the below list of jobs, or refine your search further.

Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in 「Japan」!

Current Search Conditions

Job type : Customer Service

Desired work location : Asia-Japan

Language preference :English

Displaying 24261-80listings

Staffing Agency (Company is not publicly visible)

English help desk for computer equipment

  • ★ ★ Staff Level
Recruiter Sogo Career Option Co., Ltd.
Location

Asia Japan Tokyo Chiyoda

Salary

Depends on experience

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

[English help desk for computer equipment]
We receive inquiries from European companies regarding PC equipment, so we respond in English.
・Help desk support for peripheral devices such as PCs, Macs, and printers (app installation, upgrades, troubleshooting)
・Troubleshooting problems related to NW connections and HW/SW using diagnostic tools
・Other related measures (cooperation with vendors)
・Escalation destination available ...

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Staffing Agency (Company is not publicly visible)

3 times a week - OK! english telephone operator

  • ★ ★ Staff Level
Recruiter Sogo Career Option Co., Ltd.
Location

Asia Japan Tokyo Shinjuku

Salary

Depends on experience

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

[3rd week - OK! English telephone operator】
We will respond to inquiries about accommodation facilities in English (chat/phone support)
Our main role is to respond to inquiries regarding accommodation facilities, but those who can speak English may also provide interpretation services.
*Japanese only is OK.
*Basic chat support only is OK. ...

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Staffing Agency (Company is not publicly visible)

French interpreter at call center

  • ★ ★ Staff Level
Recruiter Sogo Career Option Co., Ltd.
Location

Asia Japan Tokyo Shinjuku

Salary

Depends on experience

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

[French interpretation at call center]
I work at a multilingual call center.
We respond to customer inquiries in French and Japanese.
We will respond using phone and chat. ...

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Staffing Agency (Company is not publicly visible)

Thai interpreter at call center

  • ★ ★ Staff Level
Recruiter Sogo Career Option Co., Ltd.
Location

Asia Japan Tokyo Shinjuku

Salary

Depends on experience

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

[Thai language interpretation at call center]
I work at a multilingual call center.
We respond to customer inquiries in Thai and Japanese.
We will respond using phone and chat. ...

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Staffing Agency (Company is not publicly visible)

English reception for airline tickets

  • ★ ★ Staff Level
Recruiter Sogo Career Option Co., Ltd.
Location

Asia Japan Osaka Osaka

Salary

Depends on experience

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

[Responding to airline ticket inquiries]
・We will respond in English to customer inquiries regarding airline tickets.
・We will respond in English to any problems that passengers may have while boarding the aircraft.
・We will respond in English for matters such as airline ticket refunds.
- Enter correspondence history and customer information into the computer.
(inbound, outbound, chat, web form)
・Customer response (including complaint response)
▼Inquiry example
"I'd like to make a reservation..."
"I would like to change or cancel..."
...

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Staffing Agency (Company is not publicly visible)

Thai language reception for airline tickets

  • ★ ★ Staff Level
Recruiter Sogo Career Option Co., Ltd.
Location

Asia Japan Osaka Osaka

Salary

Depends on experience

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

[Responding to airline ticket inquiries]
・We will respond to customer inquiries regarding airline tickets in Thai.
・We will respond in Thai to any problems that passengers may have while boarding the aircraft.
・We will respond in Thai for matters such as airline ticket refunds.
- Enter correspondence history and customer information into the computer.
・Customer support (including some complaint handling) *Manual available.
▼Inquiry example
"I'd like to make a reservation..."
"I would like to change or cancel..."
“How can I get a refu ...

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Staffing Agency (Company is not publicly visible)

Call center English interpreter

  • ★ ★ Staff Level
Recruiter Sogo Career Option Co., Ltd.
Location

Asia Japan Chiba

Salary

Depends on experience

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

[Call center English interpreter]
Respond to customer inquiries.
・Respond to inquiries regarding local governments and events
・Interpretation support over the phone and translation support via email
・Customer response history input
*English support only accounts for about 10% of the total. ...

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Staffing Agency (Company is not publicly visible)

Call center English-speaking sub-leader

  • ★ ★ Staff Level
Recruiter Sogo Career Option Co., Ltd.
Location

Asia Japan Chiba Others

Salary

Depends on experience

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

[Inquiries in English at the center]
Sub-supervisor work including English correspondence.
・Telephone inquiries from customers
・Enter customer response history into a dedicated system (Salesforce)
・Work follow-up of operator staff on PC (escalation support)
・Work related to the creation of course event application screens
・Telephone follow-up and secondary support (complaints)
・Respond to incoming calls in English and translate e-mails ...

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Staffing Agency (Company is not publicly visible)

English information for Osaka events

  • ★ ★ Staff Level
Recruiter Sogo Career Option Co., Ltd.
Location

Asia Japan Osaka Osaka

Salary

Depends on experience

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

[English information for Osaka events]
This job is to guide you around the Osaka event building in English.
We will respond in English and Japanese to overseas and Japanese customers visiting the event.
・Guidance inside the building to customers who came to the event
・Presentation of commemorative gifts, etc. ...

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Staffing Agency (Company is not publicly visible)

3 times a week - OK! Telephone support in Indonesian and English

  • ★ ★ Staff Level
Recruiter Sogo Career Option Co., Ltd.
Location

Asia Japan Tokyo Shinjuku

Salary

Depends on experience

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

[3rd week - OK! Telephone support in Indonesian and English]
We respond to customer inquiries using Indonesian and English.
Telephone support is also available in Japanese. ...

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Staffing Agency (Company is not publicly visible)

Korean reception for airline tickets

  • ★ ★ Staff Level
Recruiter Sogo Career Option Co., Ltd.
Location

Asia Japan Osaka Osaka

Salary

Depends on experience

Japanese Level Fluent(JLPT Level 1 or N1)
Chinese Level None
Job Description

[Responding to airline ticket inquiries]
・We will respond to customer inquiries regarding airline tickets in Korean.
・We will respond in Korean to any problems that passengers may have while boarding the aircraft.
・We will respond in Korean for matters such as airline ticket refunds.
- Enter correspondence history and customer information into the computer.
・Customer support (including some complaint handling) *Manual available.
▼Inquiry example
"I'd like to make a reservation..."
"I would like to change or cancel..."
“How can I get ...

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Staffing Agency (Company is not publicly visible)

Chinese tele-appointment interpreter

  • ★ ★ Staff Level
Recruiter Sogo Career Option Co., Ltd.
Location

Asia Japan Tokyo Shinjuku

Salary

Depends on experience

Japanese Level Fluent(JLPT Level 1 or N1)
Chinese Level Business Conversation Level
Job Description

[Tele appointment interpretation in Chinese]
Telephone appointment interpretation in Chinese regarding global Wi-Fi.
We will contact the Chinese corporation and arrange a meeting date. There are no quotas.
・Chinese tele-appointment interpreter *Incentives available.
・Cooperation in Japanese with sales staff
・Enter call history in Japanese in the dedicated format
・Chinese customer support, etc. ...

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Staffing Agency (Company is not publicly visible)

Cantonese customer interpreter

  • ★ ★ Staff Level
Recruiter Sogo Career Option Co., Ltd.
Location

Asia Japan Tokyo Shinjuku

Salary

Depends on experience

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

[Cantonese customer interpretation]
This is a customer interpreter job for a sports gym opening in Hong Kong.
・Respond to phone inquiries from gym members in Hong Kong in Cantonese
・Telephone report to Hong Kong vendor (in case of trouble)
・Enter and search customer information in Japanese using a dedicated system
・Respond to inquiries from Japanese gym members by phone or email
[Example of inquiries from gym members]
・“I want to hear more about the campaign”
・“My machine is broken, what should I do?” etc. ...

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Staffing Agency (Company is not publicly visible)

Taiwanese tele-appointment interpreter

  • ★ ★ Staff Level
Recruiter Sogo Career Option Co., Ltd.
Location

Asia Japan Tokyo Shinjuku

Salary

Depends on experience

Japanese Level Fluent(JLPT Level 1 or N1)
Chinese Level Business Conversation Level
Job Description

[Tele-appointment interpretation in Taiwanese]
Telephone appointment interpretation in Taiwanese regarding global Wi-Fi.
We will contact the Taiwanese corporation and arrange a meeting date. There are no quotas.
・Tele-appointment interpretation in Taiwanese *Incentives available.
・Cooperation in Japanese with sales staff
・Enter call history in Japanese in the dedicated format
・Customer support in Taiwan, etc. ...

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Staffing Agency (Company is not publicly visible)

English support for video apps

  • ★ ★ Staff Level
Recruiter Sogo Career Option Co., Ltd.
Location

Asia Japan Tokyo Toshima

Salary

Depends on experience

Japanese Level Daily Conversation Level
Job Description

[English support for video app]
We provide end-user support for video apps.
Answer user inquiries about the app through chat.
・Respond to inquiries regarding video app login
・Support for users whose accounts have been frozen
・Support regarding withdrawal of rewards, etc. ...

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Staffing Agency (Company is not publicly visible)

3 times a week - OK! Spanish and Portuguese telephone operator

  • ★ ★ Staff Level
Recruiter Sogo Career Option Co., Ltd.
Location

Asia Japan Tokyo Shinjuku

Salary

Depends on experience

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

[3rd week - OK! Telephone operator in Spanish and Portuguese]
Interpretation work at a multilingual call center.
We respond to customer requests and inquiries using Spanish, Portuguese, and Japanese. ...

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Staffing Agency (Company is not publicly visible)

Mobile rental service available in English

  • ★ ★ Staff Level
Recruiter Sogo Career Option Co., Ltd.
Location

Asia Japan Tokyo Ota

Salary

Depends on experience

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

[English support for mobile phone rental]
We rent out mobile devices such as cell phones and Wi-Fi routers to customers from overseas.
・Customer support in English
・Reception and customer service at the counter
・Explanation of equipment operation to customers
・Confirmation and receipt of returned products
・Data input to dedicated system ...

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Staffing Agency (Company is not publicly visible)

Week 2 ~ OK! tagalog telephone operator

  • ★ ★ Staff Level
Recruiter Sogo Career Option Co., Ltd.
Location

Asia Japan Tokyo Shinjuku

Salary

Depends on experience

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

[Week 2 ~ OK! Tagalog telephone operator】
Interpretation work at a multilingual call center.
We will respond to customer requests and inquiries using Tagalog and Japanese. ...

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Recruiter (Company is not publicly visible)

Customer Service involving global communication

  • ★ ★ Staff Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 4000K - JPY 5000K

Japanese Level Native Level
Job Description

The Customer Service Executive (CSE) plays an important role in ensuring the 24-hour delivery of the whole range of medical assistance services to the members. The CSE is the first point of contact for the customers, service providers and colleagues from the other company assistance centers worldwide.


Description

1 Organise medical evacuation/repatriation (or repatriation of mortal remains) by coordinating the activity and services of all service providers, correspondents and staff of other assistance centers.
2 Stimulate team work with all dep ...

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Recruiter (Company is not publicly visible)

Station Agent for EU Airline in Narita Airport!

  • ★ Entry Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Chiba

Salary

JPY - Japanese Yen JPY 3000K - JPY 5500K

Japanese Level Native Level
Job Description

You'll handle a range of passenger services including reservations, ticket sales, and passenger operations with efficiency and warmth, managing tasks such as fare calculation, ticket issuance, and post-flight documentation, while also coordinating with various stakeholders to ensure seamless passenger experiences and supporting operational management through reporting and registration of financial information.


Description

* Handle Reservation/Booking, Ticket Sales, Information, and Passenger Operations.
* Calculate fares, arrange routes, and pr ...

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