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Daijob.com is Japan's definitive job site for multilingual professionals.
Job Search
Updated 2024-07-05
Activated 2024-07-03
Activated 2024-07-03
Thai language reception for airline tickets
- Staffing Agency
- Staff Level
- No Dress Code
- Less Than 20 Hours of Overtime
- Business Expansion
- Career Options Available
- International Team
- Language Skills
- No Transfer
- Urgent Hiring
- Rapidly Growing
- Visa Support Available
| This posting is managed by: | Sogo Career Option Co., Ltd. |
|---|---|
| Company Name | Company is not publicly visible |
| Job Type |
Customer Service - Telemarketing/Telesales
Education/Training/Language Specialist - Interpreter |
| Industry | Tourism/Hotels, Lodging/Restaurant, Food Services |
| Location |
Asia
Japan
Osaka
|
| Job Description |
[Responding to airline ticket inquiries] ・We will respond to customer inquiries regarding airline tickets in Thai. ・We will respond in Thai to any problems that passengers may have while boarding the aircraft. ・We will respond in Thai for matters such as airline ticket refunds. - Enter correspondence history and customer information into the computer. ・Customer support (including some complaint handling) *Manual available. ▼Inquiry example "I'd like to make a reservation..." "I would like to change or cancel..." “How can I get a refund?” "My plane is delayed..." etc. *Customer support is 60% by phone, 30% by chat, and 10% by email. |
| Company Info |
Put your Thai language skills to good use! Answering inquiries about airline tickets! Seniors from Thailand are a big help☆ Improve your Japanese language skills! It's rewarding when you can solve a customer's problem. Many foreign nationals work here. People who are energetic, cheerful, and good at communicating are active. People who can work long-term are very welcome◎ It's a bright, lively, and friendly workplace. There is training after joining the company, so you can work with peace of mind. Casual clothing, dyed hair, piercings, nails, and jeans are all OK! (Sandals and revealing clothes are not allowed) You can enjoy fashion while working♪ |
| Working Hours |
[Day shift] 8:55-18:00 (8 hours of actual work) *Working 5 days a week, including weekends *Overtime is about 5 hours per month |
| Job Requirements |
Technical/Humanities/International Business Interpreter -Japanese level: N1 required (certificate required) -Business level Japanese -Ability to read and write Japanese (Hiragana, Katakana, Kanji) -Ability to use honorific business language in Japanese -Native level Thai -Ability to read and write Thai -Ability to type smoothly on a PC (ability to convert kanji) -Work experience using Japanese in Japan *The following would be a plus -Customer service experience -Work experience at a call center *Those who can handle the relevant tasks, such as technical/humanities/international business *Those who can work in Japan |
| English Level | None |
| Japanese Level | Fluent(JLPT Level 1 or N1) |
| Thai Level | Native Level |
| Hour Salary | JPY - Japanese Yen 1500JPY |
| Estimated Annual Salary | Depends on experience |
| Other Salary Description |
[Basic hourly wage] 1,500 yen / No transportation expenses [Monthly salary example] 249,375 yen *Monthly salary example is calculated based on 5 hours of overtime per month. (Overtime pay of 9,375 yen is included) *Salary amount and net amount may differ due to income tax, municipal tax, etc. [Employee benefits] Social insurance, employment insurance, workers' compensation insurance Annual paid leave |
| Holidays |
Shift holidays (2 days off per week) *Company calendar available |
| Job Contract Period |
There will be training (about one month). *During this period, working hours will be different from normal hours (Monday to Friday) 9:00-18:00 (60-minute break) *Saturdays and Sundays will be off during training. *We will inform you of the selection procedure, so please apply first. |
| Nearest Station |
・1 minute walk from Kitahama Station on the Osaka Metro Sakaisuji Line ・7 minutes walk from Yodoyabashi Station on the Keihan Main Line *Transportation expenses will not be reimbursed. |
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