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keyvisual
Updated 2024-04-25
Activated 2024-04-17

English support for video apps
Automatically translated job page

  • Staffing Agency
  • Staff Level
  • No Dress Code
  • Business Expansion
  • Career Options Available
  • International Team
  • Language Skills
  • No Transfer
  • Urgent Hiring
  • Rapidly Growing
  • Will introduce temporary
  • Visa Support Available
This posting is managed by: Sogo Career Option Co., Ltd.
Company Name Company is not publicly visible
Job Type Customer Service - Customer Support
Creative (Media Related) - Creative (Game/Video/Audio)
Industry Telecommunications/Information Services
Location Asia Japan Tokyo Toshima

Job Description [English support for video app]
We provide end-user support for video apps.
Answer user inquiries about the app through chat.
・Respond to inquiries regarding video app login
・Support for users whose accounts have been frozen
・Support regarding withdrawal of rewards, etc.
Company Info There is an evaluation system!
After six months of assignment, you will have the opportunity to increase your hourly wage from 1,800 yen to a maximum of 2,050 yen per hour!
Less overtime! Good work-life balance♪
There are many foreign nationals working here.
This is a workplace where you can succeed even if you have no experience!
★You can work in casual clothes! (Jeans and sneakers OK!)
★You can enjoy muted hair colors and simple design earrings and nails♪
Working Hours [Day shift]
10:00-19:00 (8 hours of actual work)
*Working is 5 days a week including Saturdays, Sundays, and holidays.
*Overtime is approximately 5 hours per month.
Job
Requirements		 Technical/Humanities/International Business
User Support

-Japanese level: N4 equivalent

-Able to read and write Japanese

-Able to use business honorifics in Japanese

-Able to understand employment knowledge and working knowledge

-Business level English (TOEIC 780 or higher, EIKEN Grade Pre-1 or higher, TOEFL 72 or higher, IELTS 5.5 or higher, TEAP 225 or higher) *Ability to obtain any of the following scores

*Able to handle the relevant tasks, such as technical/humanities/international business

*Able to work in Japan
English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Daily Conversation Level
Hour Salary JPY - Japanese Yen 1900JPY
Estimated Annual Salary Depends on experience
Other Salary
Description		 [Hourly wage] 1,900 yen
[Monthly salary example] 315,875 yen
*The monthly salary example is calculated based on 5 hours of overtime per month. (Overtime pay of 11,875 yen is included)
*The salary amount and the net amount may differ depending on income tax and municipal tax.

[Employee benefits]
Social insurance, employment insurance, and workers' compensation insurance
Annual paid leave
Transportation expenses provided (company regulations apply)
Evaluation system available (introduced 6 months after joining the company)
Nearest Station ・1 minute walk from Ikebukuro Station on the JR Yamanote Line
・7 minutes walk from Ikebukuro Station on the Tokyo Metro Fukutoshin Line
*Please contact us for details regarding transportation costs.
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English support for video apps

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