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Updated 2024-05-13
Activated 2024-05-09

English reception for airline tickets
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  • Staffing Agency
  • Staff Level
  • No Dress Code
  • Business Expansion
  • Career Options Available
  • International Team
  • English Language Skills
  • No Transfer
  • Urgent Hiring
  • Rapidly Growing
  • Visa Support Available
This posting is managed by: Sogo Career Option Co., Ltd.
Company Name Company is not publicly visible
Job Type Customer Service - Telemarketing/Telesales
Education/Training/Language Specialist - Interpreter
Industry Tourism/Hotels, Lodging/Restaurant, Food Services
Location Asia Japan Osaka Osaka

Job Description [Responding to airline ticket inquiries]
・We will respond in English to customer inquiries regarding airline tickets.
・We will respond in English to any problems that passengers may have while boarding the aircraft.
・We will respond in English for matters such as airline ticket refunds.
- Enter correspondence history and customer information into the computer.
(inbound, outbound, chat, web form)
・Customer response (including complaint response)
▼Inquiry example
"I'd like to make a reservation..."
"I would like to change or cancel..."
“How can I get a refund?”
"My plane is delayed..." etc.
*A manual is available.
*Customer support is 60% by phone, 30% by chat, and 10% by email.
Company Info ◆Those who can work for a long time are welcome◎
Casual clothes, dyed hair, piercings, nail polish, and jeans are OK! (No sandals or anything that is too revealing)
You can work while enjoying fashion♪
◆There will be training.
Lecture: Approximately 2 weeks Rope play: Approximately 1 week
*There will be a seat test three weeks after joining the company.
*During the training period, you will be working from 9:00 to 18:00. (Closed on Saturdays and Sundays)
Working Hours [Day shift]
8:55-18:00 (8 hours of actual work)
*Working 5 days a week
*Shift system from Monday to Sunday
*Overtime is approximately 5 hours per month.
Technical/Humanities/International Business
-Japanese level: N1 required (certificate required)
-Business level or higher in Japanese
-Able to read and write in Japanese
-Able to use honorific business language in Japanese
-Business level or higher in English (TOEIC 800 or higher)
*Those who can handle the relevant duties, such as technical/humanities/international business
*Those who can work in Japan
English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Fluent(JLPT Level 1 or N1)
Hour Salary JPY - Japanese Yen 1500JPY
Estimated Annual Salary Depends on experience
Other Salary
[Basic hourly wage] 1,500 yen/no transportation expenses
[Monthly income example] 249,375 yen
*Monthly income example is calculated based on 5 hours of overtime per month. (Includes overtime pay of 9,375 yen)
*There is a difference between salary and take-home pay due to income tax, municipal tax, etc.

Social insurance/employment insurance/worker's compensation insurance
annual paid leave
Incentive/salary increase system available
Holidays shift off
*2-8 days a month, negotiable leave requests available (preferential treatment for full-time employees)
Job Contract
We will inform you of the selection procedure, so please apply.
Nearest Station ・1 minute walk from Kitahama Station on the Osaka Metro Sakaisuji Line
・8 minutes walk from Yodoyabashi Station on the Keihan Main Line
・4 minutes walk from Naniwabashi Station on the Keihan Nakanoshima Line
*Transportation expenses will not be provided.

Please apply from here



Sogo Career Option Co., Ltd.

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English reception for airline tickets