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This posting is managed by: | Sogo Career Option Co., Ltd. |
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Company Name | Company is not publicly visible |
Job Type |
Customer Service - Telemarketing/Telesales
Education/Training/Language Specialist - Interpreter |
Industry | Tourism/Hotels, Lodging/Restaurant, Food Services |
Location |
Asia
Japan
Osaka
Osaka
|
Job Description |
[Responding to airline ticket inquiries] ・We will respond in English to customer inquiries regarding airline tickets. ・We will respond in English to any problems that passengers may have while boarding the aircraft. ・We will respond in English for matters such as airline ticket refunds. - Enter correspondence history and customer information into the computer. (inbound, outbound, chat, web form) ・Customer response (including complaint response) ▼Inquiry example "I'd like to make a reservation..." "I would like to change or cancel..." “How can I get a refund?” "My plane is delayed..." etc. *A manual is available. *Customer support is 60% by phone, 30% by chat, and 10% by email. |
Company Info |
◆Those who can work for a long time are welcome◎ Casual clothes, dyed hair, piercings, nail polish, and jeans are OK! (No sandals or anything that is too revealing) You can work while enjoying fashion♪ ◆There will be training. Lecture: Approximately 2 weeks Rope play: Approximately 1 week *There will be a seat test three weeks after joining the company. *During the training period, you will be working from 9:00 to 18:00. (Closed on Saturdays and Sundays) |
Working Hours |
[Day shift] 8:55-18:00 (8 hours of actual work) *Working 5 days a week *Shift system from Monday to Sunday *Overtime is approximately 5 hours per month. |
Job Requirements |
Technology/Humanities/International Affairs interpretation ・Japanese level: N1 required (certificate required) ・Japanese is at business level or higher ・Be able to read and write in Japanese ・Ability to use business honorific language in Japanese ・English is at business level or higher (TOEIC 800 or higher) *People who can handle the relevant work, such as technology, humanities knowledge, international work, etc. |
English Level | Business Conversation Level (TOEIC 735-860) |
Japanese Level | Fluent(JLPT Level 1 or N1) |
Hour Salary | JPY - Japanese Yen 1500JPY |
Estimated Annual Salary | Depends on experience |
Other Salary Description |
[Basic hourly wage] 1,500 yen/no transportation expenses [Monthly income example] 249,375 yen *Monthly income example is calculated based on 5 hours of overtime per month. (Includes overtime pay of 9,375 yen) *There is a difference between salary and take-home pay due to income tax, municipal tax, etc. 【Welfare】 Social insurance/employment insurance/worker's compensation insurance annual paid leave Incentive/salary increase system available |
Holidays |
shift off *2-8 days a month, negotiable leave requests available (preferential treatment for full-time employees) |
Nearest Station |
・1 minute walk from Kitahama Station on the Osaka Metro Sakaisuji Line ・8 minutes walk from Yodoyabashi Station on the Keihan Main Line ・4 minutes walk from Naniwabashi Station on the Keihan Nakanoshima Line *Transportation expenses will not be provided. |