Provide feedback on existing curriculum to improve training
Analyzing information of learning materials and learners
Learning environment management
Appropriately respond to the needs of learners
Assess learner performance
Evaluate class and individual agent level performance
Follow-up and additional training for new employees after completion of new employee training
Participate in client interactions (including effective curriculum feedback)
● Perform other relevant obligations and assignments a ...
We will provide customer support for the online service platform for Japan.
Since Japanese customers are supported, the center of business is Japanese. We are looking for people who can provide polite email support in Japanese and telephone communication. ...