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Current Search Conditions
Job type : Customer Service
Desired work location : Asia-Japan
Language preference :English
Recruiter | Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社 |
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Japanese Level | Native Level |
Job Description | The Safety Specialist position entails fostering community engagement, crisis management, and implementing effective safety policies within a fully remote setting in Japan. The ideal candidate must have a minimum of 1 year of experience in cabin crew, contact center customer service, or hospitality, with native-level proficiency in Japanese and business-level proficiency in English. |
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Recruiter | Pasona Inc. Global department/株式会社パソナ グローバル事業本部 |
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Japanese Level | Fluent(JLPT Level 1 or N1) |
Job Description | ◎You will be in charge of customer support (inquiry desk) at the Japanese subsidiary of an electronic parts manufacturing distributor company with its headquarters in the US. |
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Japanese Level | Fluent(JLPT Level 1 or N1) |
Chinese Level | Minimum Communication Level |
Job Description | ・顧客に対するカスタマーサポート体制の構築、運用の確立 |
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Recruiter | Global Leaf Co., Ltd. |
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Japanese Level | Fluent(JLPT Level 1 or N1) |
Job Description | [Job Summary] |
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Recruiter | Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社 |
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Japanese Level | Native Level |
Job Description | * Be a part of a prestigious luxury hotel chain renowned for its unparalleled service. |
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Recruiter | Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社 |
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Japanese Level | Native Level |
Job Description | The Team Manager will oversee 5-10 staff members, providing day-to-day management and coaching to drive performance and foster a positive work environment. Responsibilities include organizing shifts, conducting 1:1 coaching sessions, managing operations, and cultivating team morale and culture. |
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Recruiter | Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社 |
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Japanese Level | Native Level |
Job Description | You'll handle a range of passenger services including reservations, ticket sales, and passenger operations with efficiency and warmth, managing tasks such as fare calculation, ticket issuance, and post-flight documentation, while also coordinating with various stakeholders to ensure seamless passenger experiences and supporting operational management through reporting and registration of financial information. |
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Recruiter | Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社 |
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Japanese Level | Native Level |
Job Description | The Collections Manager will be responsible for leading the inhouse Team of around 40 employees in the Collections and Operations Team, as well as handle the external agencies used for collection activities, in order to meet expected levels of productivity and performance. |
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Recruiter | Hi-Tech Japan K.K. |
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Japanese Level | Native Level |
Job Description | ■ Skill Requirements |
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Recruiter | Tech Alliance KK |
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Japanese Level | Native Level |
Job Description | We are looking for an experienced and motivated operations manager to join our travel company and oversee the day-to-day operations of our business. You will be responsible for ensuring that our travel services and products are delivered to our customers in a timely, efficient, and high-quality manner. |
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Recruiter | Tech Alliance KK |
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Japanese Level | Native Level |
Job Description | As a customer service specialist, you will: |
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Recruiter | Global Leaf Co., Ltd. |
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Japanese Level | Business Level(JLPT Level 2 or N2) |
Job Description | [Business overview] |
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Recruiter | Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社 |
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Japanese Level | Native Level |
Job Description | As the After-Sales Specialist you will be supporting the Team's Manager with the establishment of a new After-Sales department, as well as be able to contribute individually by supporting customers post-purchase inquiries. |
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Recruiter | Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社 |
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Japanese Level | Native Level |
Job Description | The Customer Service Coordinator is responsible for overseeing all aspects of repair-related maintenance and for being the primary point of contact for all customer inquiries via phone, email, and after-sales support. |
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Recruiter | Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社 |
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Japanese Level | Fluent(JLPT Level 1 or N1) |
Job Description | As Client Management Team Lead you will be engaged in leading the team to conduct outbound communication with customers by chat/phone/email, find potential customers, promote customer conversion rates, cooperating with the development of special project activities and directly provide support to customers. |
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Recruiter | Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社 |
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Japanese Level | Native Level |
Job Description | As the Repair Service Center Staff, you will be handling the operations of the BPO call center (B2C) that is in charge of taking customers inquiries related to the warranty of the purchased products. |
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Recruiter | TopTech Informatics K.K / トップテック インフォマーティックス株式会社 |
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Salary |
JPY - Japanese Yen JPY 1500K - JPY 4000K
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Japanese Level | Business Level(JLPT Level 2 or N2) |
Job Description | Position: Customer Service Associate (helping Japanese Shoppers) |
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Recruiter | Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社 |
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Japanese Level | Native Level |
Job Description | We are seeking a highly skilled and motivated Operations Manager to lead operational excellence for our Corporate Travel Company. The successful candidate will be responsible for overseeing travel service delivery operations for corporate clients, providing strong leadership to the team, and ensuring operational efficiency. |
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Recruiter | Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社 |
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Japanese Level | Native Level |
Job Description | We are seeking an experienced and dynamic Service Delivery Manager to lead our Customer Service (CS) operations in Japan. As part of the APAC Service Team, you will oversee a team of approximately 100 in-house employees based in Tokyo, Japan. This critical role is responsible for ensuring the highest level of service delivery to our Japanese-speaking customers across all Lines of Business within the company. |
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Recruiter | Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社 |
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Japanese Level | Native Level |
Job Description | The Trainer Specialist for Customer Service at our gaming company is tasked with developing and implementing comprehensive training programs for our customer support teams, covering onboarding, product support, and game updates. This role involves assessing KPIs, identifying training needs, and creating engaging materials to enhance the team's performance and ensure top-tier customer satisfaction. |
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