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This posting is managed by: | Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社 |
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Company Name | Company is not publicly visible |
Job Type |
Customer Service - Customer Support
|
Industry | Tourism/Hotels, Lodging/Restaurant, Food Services |
Location |
Asia
Japan
Tokyo
|
Job Description |
* Be a part of a prestigious luxury hotel chain renowned for its unparalleled service. * Opportunity for career growth and development within a dynamic and international work environment. * Competitive salary with bonuses and benefits package. Description Responsibilities: * Conduct quality checks on all reservations, ensuring accuracy and completeness. * Handle inquiries regarding lodging reservations via various channels such as email, telephone, and fax, catering to both domestic and international clientele. * Manage corporate contracts, including rate confirmation, reservation creation, and email correspondence. * Create, modify, and update reservations from various sources including travel agencies and individual guests. * Coordinate accommodation for domestic and international group reservations, including those involving banquets, incentive tours, and group tours. * Collaborate with sales and other departments to facilitate reservation processes, from creation to inventory adjustment and guest arrival. Profile Requirements: * Minimum of 1 year of hospitality experience in a similar role. * Minimum of 1 year of people management experience. * Native-level proficiency in Japanese and fluent in English, both written and spoken. Job Offer Job Type: Permanent, Full-time Probation: 3 months Work Hours: 8:45 AM - 5:45 PM Base Salary Range: Up to 5.4M JPY Base Bonuses: Twice a year (Summer/Winter) Overtime: Approximately 10-20 hours Interview Process: Two interviews To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Michelle Rosette on +813 6832 8698. |
Company Info | Well-known luxury hotel chain |
English Level | Fluent (TOEIC 865-) |
Japanese Level | Native Level |
Salary | JPY - Japanese Yen JPY 4000K - JPY 4500K |
Recruiter
Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社