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This posting is managed by: | Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社 |
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Company Name | Company is not publicly visible |
Job Type |
Customer Service - Customer Support
|
Industry | Tourism/Hotels, Lodging/Restaurant, Food Services |
Location |
Asia
Japan
Chiba
|
Job Description |
You'll handle a range of passenger services including reservations, ticket sales, and passenger operations with efficiency and warmth, managing tasks such as fare calculation, ticket issuance, and post-flight documentation, while also coordinating with various stakeholders to ensure seamless passenger experiences and supporting operational management through reporting and registration of financial information. Description * Handle Reservation/Booking, Ticket Sales, Information, and Passenger Operations. * Calculate fares, arrange routes, and provide schedule and fare information. * Ensure seamless coordination throughout the passenger journey, including check-in and manifest preparation. * Warmly welcome passengers upon aircraft arrival and facilitate smooth communication between various stakeholders. * Prepare flight documents accurately, place catering orders, and maintain comprehensive flight records. * Coordinate lost baggage procedures and follow compensation processes when necessary. * Register operational information in relevant IT systems. Profile * Experience in aviation or hospitality industry. * Willingness to work at Narita Airport. * Native-level Japanese (N1) and fluency in English. Job Offer Probation: 3 months Work Hours: Monday to Friday, 9:30 AM to 6:30 PM JST Other Benefits: Transportation allowance, health insurance, and more Interview Process: 3 rounds To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Michelle Rosette on +813 6832 8698. |
Company Info | Leading European Airline Company. |
English Level | Fluent (TOEIC 865-) |
Japanese Level | Native Level |
Salary | JPY - Japanese Yen JPY 3000K - JPY 5500K |
Recruiter
Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社