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Use your English / language skills as a bilingual to find work in Japan in 「IT Help Desk」 and expand your experience and expertise.

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For those with bilingual skills looking for work in Japan in 「IT Help Desk」, please refer to the below list of jobs, or refine your search further.

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Current Search Conditions

Job type : IT Help Desk

Language preference :English

Displaying 2911-15listings

Job Description

Emerge is hiring a desktop support engineer initially working at Finance company as onsite engineer.

Work within a team to provide front line support both by phone and face-to-face to Back Office staff.
Primarily to provide second line support for all PC issues, within a standardized operating environment Identification of issues and escalation to appropriate second or third line IT teams both locally and globally.
Identifying the issue and initial troubleshooting Involvement in related projects (eg, application implementation and rollouts) as well ...

Location

Asia Japan Tokyo Shinagawa / Asia Japan Chiba Others / Asia Japan Kanagawa Kawasaki

Salary

JPY - Japanese Yen JPY 3500K - JPY 6000K
(Monthly Salary Range: JPY - Japanese Yen JPY 291.667K - JPY 500K *Divided into12 month )

Japanese Level Daily Conversation Level
Job Description

+ Make use of your English proficiency in our foreign-capital client. +
+ High paid holiday digestibility rate, few overtime work, a great work environment. +

[Job Description]
IT helpdesk in a foreign-capital automobile company.
- Help users for IT devices and business apps.
- Troubleshoot and solve IT issues. (onsite / phone / PC)
- Video conference system support.
- Inventory management (lending peripherals).
- Prepare and update operation manuals, user guides.
- Company official language: English
- Japanese ( daily conversation level, b ...

Job Description

エイラシステムのテクニカルサポートでは、主に外資系の大企業や中小企業に対し、ITサービスを提供しております。

現在、弊社チームの一員としてご活躍いただける方を募集中!

● 時代と共に移り変わる多種多様なビジネス環境に携われるポジション
● 顧客は主に外資系や国内グローバル企業
● 語学力を活かし・伸ばせる、インターナショナルな環境でのお仕事

たとえば...

● バイリンガル ...

Job Description

Join our team of Client Technical Support Engineers who provide professional IT services to our small-to-medium-scale and large enterprise client customers. EIRE Systems offers a varied and challenging IT services career in a highly diverse and fast-moving business environment.

As a Client Technical Support Engineer, your primary responsibilities will be to:
- Provide exceptional customer support for various end-user computing technologies - i.e. desktop PCs, mobile devices, network printers and other office equipment, standard office and financial a ...

Job Description

Working on-site at a leading global financial services company in Tokyo.
As a member of a small local team providing pro-active telephony systems support for the corporate-wide phone systems and the phone systems used by Investment Banking traders.

In this busy operations role you will assist with day-to-day operations for the telephone systems (IP PBX, VoIP), trader phones and voice recording systems. Also executing work requests, performing technical troubleshooting, and keeping up with new technologies and corporate standards.

● Voice Syste ...

Location

Asia Japan Tokyo

Salary

Depends on experience

Japanese Level Native Level
Job Description

BiOS is looking for a desktop support team leader to join our bilingual IT team supporting a global consumer goods provider in Tokyo.

Responsibilities

As a team leader, a candidate will be responsible for;
・ Lead an IT desk side support team
・ Assign tasks to members
・ Supervise members’ activities
・ Keep a good track of support progress
・ Manage ticket system
・ Train members with new services, operations, etc.
・ Lead projects
・ Report to clients
・ Participate meetings (monthly meeting, project meeting, etc.)

As also ...

Job Description

We are currently looking for a bilingual desktop engineer to work on-site at a global sports company in Tokyo. This is a great opportunity for those who are seeking a career up opportunity in a multinational and fast-paced atmosphere.

A candidate will be required to provide services professionally both within the team and while interfacing with users and client managers.


Responsibilities

・ Troubleshoot, support and incident-manage user PCs and other related technical infrastructure according to the client’s SLA and ITIL methodology
・ Pr ...

Recruiter グローバルにデータセンターの運営を行う企業
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

グローバルにデータセンターの運営を行う企業からプロジェクトマネージャーの求人がございます。向上心をもって積極的かつ前向きに業務に従事してくださる方からのご応募をお待ちしております。

職務内容:

* 大手クライアントを中心としたプロジェクトのマネジメント
* 様々な業種のシステム構築、システム運用を行う
* 担当するプロジェクトのプロジェクト管理を行う
* クライアント企業との折衝 ...

Job Description

弊社は世界中の多くのトップゲーム企業様の有名タイトルを取り扱うゲームデベロッパーです。
40カ国以上の国籍のスタッフが集まる弊社オフィスにて、英語力を活かしてネットワークシステム管理、社員からの問い合わせやトラブル対応を行っていただく【社内ヘルプデスク業務】をお任せいたします。

【具体的には…】
■社内ネットワークシステムの管理・サポート・トラブルシュ-ティング
■社内のヘ ...

Job Description

弊社は世界中の多くのトップゲーム企業様の有名タイトルを取り扱うゲームデベロッパーです。
40カ国以上の国籍のスタッフが集まる弊社オフィスにて、英語力を活かした【社内ヘルプデスク業務】をお任せいたします。

【具体的には…】
■社内ネットワークシステムの管理・サポート・トラブルシュ-ティング
■社内のヘルプデスクやテクニカルサポート業務
■外部サーバ関連ベンダーとのやり取り
■PC ...

Recruiter (Company is not publicly visible)
  • ★ ★ ★ Senior Level
Job Description

A global IT service company is hiring a Desktop Lead Engineer.

You will be responsible for performing on site support of Desktop, Workstation, Laptop, End・node LAN/Voice and other technologies as required.
You will also carry out some administrative tasks along with technical tasks, and be responsible for managing members’ performance as team lead.

【Responsibilities】
‐ Be available to the Customers during business hours.
‐ Resolve all Field Services tickets or requests.
‐ Use of Helpdesk tools to log/assign/monitor/analyze client calls.
...

Recruiter (Company is not publicly visible)
  • ★ ★ ★ Senior Level
Job Description

Exciting opportunity to be a part of a global leader in storage virtualization software. They are seeking a driven Customer Support Engineer to join their Japan・based team.

As a Customer Support Engineer, you will assess the nature of product or service issues and resolve extremely technical or sophisticated support problems, maintain a log of product issues and convey customer feedback to product development staff, and possess expert knowledge of organization’s products. You may also assist field technicians with troubleshooting problems.

【Respo ...

Recruiter (Company is not publicly visible)
  • ★ ★ ★ Senior Level
Job Description

A leading global web services company is seeking an experience audio visual and desktop support engineer to support a unique interactive and exhibit studio space operated by a leading global internet and web services company.

【Responsibilities】
Technical Event Support
‐ Maintain awareness of schedule of events requiring support ensuring coverage is provided.
‐ Manage daily startup/shutdown of technology incl. AV, lighting/control systems, interactive exhibits
‐ Operate by Center’s business logistics, including seating arrangement, room acces ...

Recruiter (Company is not publicly visible)
  • ★ ★ ★ Senior Level
Job Description

A global insurance firm is hiring an Assistant Manager ・ IT Service Management.

【Responsibilities】
‐ Incident Management, Problem Management, and IT Operations Reporting
‐ Design & optimize the ITSM processes to ensure consistency across all IT
‐ Align to company global process and tools (Service Now) where possible
‐ Ensure incidents are well managed, communicated and ultimately resolved in a timely manner
‐ Communicate with key stakeholders during high impact incidents
‐ Ensure root causes analysis and remediation plans are tracked a ...

Recruiter (Company is not publicly visible)
  • ★ ★ ★ Senior Level
Job Description

世界70以上の国で生活に密接に関わるITインフラを支えるITハードウェア企業では、カスタマーエンジニアを募集しております。

サーバー製品の設置、部品交換、障害対応等のハードウェア保守を中心としたカスタマーエンジニア業務を担当いただきます。
サポート業務としてシフト勤務を含みます。 ...