Maintain user roles, permissions, and access controls in Coupa.
Monitor system performance, troubleshoot issues, and implement solutions
Configuring workflows, approval chains
Monitor and Maintenance of Integrations.
UAT Testing and implement system upgrades and enhancements.
Customer Support:
Provide end-user support and training to ensure effective utilization of the Coupa platform
Engage with business stakeholders to gather requirements and understand their needs and troubleshoot their issues
P ...
[Business overview]
You will be responsible for customer support for bilingual projects. We are looking for a wide range of candidates, from people with no IT experience who want to work in IT work using English, to people with bilingual IT work experience.
Projects will be decided based on your experience and when you joined the company. You will be involved in operational projects using Japanese and English. This is mainly a user support type operation project, and there are many projects where support is provided by touching the actual machine.
★ Resident (On-site) Desktop/IT Infra Technical Support for corporate end-user systems (hardware & software)
★ Rapidly expanding environment, international corporate culture, with many opportunities for career growth!
★ Location: Ome-shi, Tokyo
Our client is rapidly expanding throughout Asia Pac.
In taking on this challenge as a resident IT Support Engineer, based in the client's West Tokyo office, you will become a critical member of a very exciting phase of the company's growth and development.
Are you looking to take your technical/Help Desk career to the next level?
This challenging desktop support role supports the Trading floor users of a multinational banking / financial services institution.
You will work with other IT team members to support Japanese and English systems, Active Directory System Administration, installation of software and patches, building/configuration of laptop and desktop computers, general support for the Windows environment, Microsoft Office (especially Excel), and email (Outlook/Exchange).
[Job Description]
Mechanical design, electrical and electronic design, analysis, production technology
IT development, IT infrastructure design and construction, operation and maintenance, help desk, etc. We will leave it to you to work according to your experience, skills, and wishes.
■Project examples
<Electromechanical>
・Design of automotive engines, seats, wire harnesses, exterior and interior parts
・Various CAE analyses of automotive parts
・Development and evaluation of on-board ECUs
・Machine, electronic circuit, and PLC control de ...
[Job Description]
Mechanical design, electrical and electronic design, analysis, production technology
IT development, IT infrastructure design and construction, operation and maintenance, help desk, etc. We will leave it to you to work according to your experience, skills, and wishes.
■Project examples
<Electromechanical>
・Design of automotive engines, seats, wire harnesses, exterior and interior parts
・Various CAE analyses of automotive parts
・Development and evaluation of on-board ECUs
・Machine, electronic circuit, and PLC control de ...
Mechanical design, electrical and electronic design, analysis, production technology
IT development, IT infrastructure design and construction, operation and maintenance, help desk, etc. We will leave it to you according to your experience, skills, and wishes.
■Project examples
<Electromechanical>
・Design of automotive engines, seats, wire harnesses, exterior and interior parts
・Various CAE analyses of automotive parts
・Development and evaluation of on-board ECUs
・Machine, electronic circuit, and PLC control design ...
[Job Description]
Mechanical design, electrical and electronic design, analysis, production technology
IT development, IT infrastructure design and construction, operation and maintenance, help desk, etc. We will leave it to you to work according to your experience, skills, and wishes.
■Project examples
<Electromechanical>
・Design of automotive engines, seats, wire harnesses, exterior and interior parts
・Various CAE analyses of automotive parts
・Development and evaluation of on-board ECUs
・Machine, electronic circuit, and PLC control de ...
Now computacenter is hiring an IT support engineer who will support our pharmaceutical client in Saitama(埼玉).
Tasks:
Incident management, level 1 and 2, for hardware, OS and software, according to procedures, or best effort.
Service Request management.
Asset management.
Follow-up on incidents and requests.
Hardware configuration of workstation or system (bar code reader, label printer, network equipment, etc.).
Installation and configuration of OS and software.
Delivery, installation and integration of the equipment and the network on-sit ...
We are hiring an IT support engineer who has 2year experience, will be supporting foreign based client onsite.
• Initial clarification of incidents and incident reporting
• Troubleshooting according to standard troubleshooting procedures and escalation to relevant next level support parties. These support parties may
• Under minimal supervision, provide IS level 1 / 2 technical support to the end user community.
• Work along with Global Service Desk for Issue escalation.
• Troubleshoots and resolves hardware, software and user problems a ...
~Responding to email inquiries regarding games and duties incidental to customer service~
[Specific job details]
・Primary and secondary responses using tools to inquiries from customers
(Example: Use Mail Dealer *Actually, the tool differs depending on the game title.)
・Investigating behavior logs and modifying data using management tools
・Operation confirmation using actual game equipment
・Creating templates, FAQs, game announcements, and reports
・Coordination and collaboration with other departments within the company (trouble handli ...
A customer success position has opened up to work with global SaaS companies to achieve this through IT solutions!
■Job Description
You will provide customer success support for client companies' SaaS products.
You will respond to user inquiries via phone, chat, and email.
You will not just provide answers, but will understand the true needs of users and make optimal proposals from a wide range of products, contributing to the success of companies that adopt SaaS.
You will support Japanese users of foreign payment services in Japanese, and inter ...