We manage Mountain Side, a luxury condominium hotel located in front of the Happo-One ski slopes, and high-end vacation homes in the popular Wadano area of Hakuba.
With the increasing number of inbound guests in winter, we are looking for energetic team members to join us!
Job Description
As part of our small but dedicated Guest Services Team, your main tasks will include:
- Reservations Management
- Marketing Tasks (SNS updates, website management, international advertising, etc.)
- Guest Support & Concierge Services (answering inquiries, ma ...
[Business Description]
This is a rapidly growing division based in Hakuba, Nagano Prefecture, surrounded by the beautiful nature of the Japanese Alps. We specialize in real estate brokerage and property management, and are currently expanding our hotel and hospitality business.
We currently operate "Nomad Hakuba" and "Blue Star Hotel Tsugaike", and are planning to open a new facility, "Cedars Tsugaike". As our business grows, we are looking for an experienced General Manager to oversee the hotel division and lead the hospitality business.
・Aiming to maximize and optimize sales opportunities, renegotiate contract terms with suppliers (telephone/email/visit) in order to secure inventory, offer and best rate
・In order to review the sales conditions, analyze the report from the internal system, clarify and prepare for areas where there is room for improvement.
・Analysis work related to inventory such as adding allots, closing adjustments, and stopping sales.
・Provision of management screen system training for hotels. We will teach you how to optimize inventory ...
We are seeking an experienced and enthusiastic individual to join us as a Front Desk Manager at our 5-star hotel. As a front desk manager, you will be responsible for assisting guests, handling bookings, and assisting the hotel operations manager with training and overseeing other guest services staff members. The ideal candidate should have previous experience supervising a guest services team, and posses excellent communication skills in English and Japanese, and have the ability to multitask in a fast-paced environment.
As a Sales Coordinator, you will play a vital role in facilitating effective communication between Niseko Village and its clients.
Your responsibilities will include answering client inquiries, preparing sales-related documents, and ensuring clients have a positive experience.
You will also support the Sales & Marketing team with general office tasks and brand promotion efforts. Strong communication, organization, and customer service skills are essential for success in this position.
If you have have Reservation Management experience, and ...
Engineering & Facilities Maintenance Engineer with Higashiyama Niseko Village, a Ritz-Carlton Reserve.
Are you a jack-of-all-trades with a passion for problem-solving? As a Facilities Maintenance Engineer, you'll play a crucial role in our hotel's operations. From preventive maintenance to guest room repairs and ensuring safety, you'll keep our property running smoothly.
Responsibilities:
Respond to guest repair requests
Maintain and inspect equipment
Troubleshoot and repair electrical and plumbing systems
Ensure safety and fo ...
【job description】
It is filled with the charm of both Japanese hospitality and friendliness. The work of service staff ranges from front desk duties to a variety of other tasks, but they are an important presence that influences the first impression of a hotel. We understand the feelings of our customers, who have a variety of goals, and provide services tailored to their needs.
Features: 《Multitasking》
Rather than separate labor, the accommodation department, reservation department, and beverage department are all integrated. I want to expa ...
You will be responsible for all hotel operations, including front desk service, reservations and inquiries, tourist information, and safety management.
- Check-in and check-out duties
- Reservation reception, inquiries, and customer requests
- Processing invoices, etc.
- Operation and sales management, guest room response, safety management, etc. ...
【Job content】
At Hyatt House Shibuya, departments are not divided by guest service duties, so you can acquire diverse service skills from welcoming guests to serving drinks at the bar.
Specifically:
- Bell Service: Taking care of guests' luggage, room delivery, shipping arrangements, etc.
- Front Desk: Check-in/check-out using OPERA system, settlement procedures
- Guest Relations: Providing services for guest requests, guiding to external facilities, reservation support, taxi arrangements, etc.
- Bar & Market: Serving drinks at the bar and sale ...
[Pair of 2 people] Hotel deputy manager/manager
I work as a deputy manager/manager of a business hotel.
・Customer check-in/check-out support
- Accepting reservations by phone (check-in reservations, breakfast service reservations, etc.)
・Cleanliness inspection of guest rooms and common areas
・Recruitment and salary payment of part-time staff
・Education and training for part-time staff
Accounting operations
■Example of daily schedule
<Assistant Manager>
14:00 Arrive at work
14:30 Check the accommodation room
15:00 Guest check-in available
17:00 ...
[Recruitment background]
We are looking for someone who will oversee operations from supplier performance to inventory consumption management in the finance and back office that supports resort operations, and who will also work with headquarters to formulate strategies such as market and new supplier research, quality, hygiene, and safety of supply chain, and strengthening cost competitiveness.
[Job description]
1. Operation management and coordination
● Supplier performance management
● Inventory consumption management
● Inventory core sy ...