Customer Service - Customer Support
Hospitality Business Specialists - Hotel
Hospitality Business Specialists - Concierge
|Industry||Tourism/Hotels, Lodging/Restaurant, Food Services|
Recognised throughout the world for our elegance, style and service excellence, we have the opportunity for you to work on our iconic Cunard ships. We are offering an exciting opportunity for Japanese speaking Receptionists to join our teams onboard. Join us and begin your new career with Cunard.
As a Receptionist you will be the face of Cunard working within our front of house team onboard a luxury Cunard ship. As our guests first port of call for any questions while they are onboard, you will have the opportunity to create a welcoming and lasting impression.
Are you thoughtful and proud to deliver a world class service to our guests? Are you a problem solver who uses initiative to meet customer demands to deliver excellence? Are you a refined and conscientious individual who can adapt to ever changing situations?
If so you could be ideally suited to the Receptionist position!
To join Cunard in this fantastic role you must have the following:
Ability to speak and write in fluent English and Japanese
Cruise Ship or 5 star hotel experience in a customer facing role
Customer Service Experience
Ability to juggle many responsibilities and exceed guest expectations
It takes great passion and real dedication to maintain our position at the top. That’s why people are at the heart of our journey delivering the highest standards to our valued customers. With support to help you reach your potential, attractive company benefits and incredible employee offers on discounted cruises we want your career with us to be successful and fun. Join us on our journey, apply now.
We are working hard to build a flexible and inclusive culture. As part of our culture difference is valued and our people can be themselves. We welcome applications from everyone because inclusivity is at the heart of everything we do. We do not discriminate on the basis of age, disability, gender, race, religion or belief, sexual orientation, marriage & civil partnership and pregnancy & maternity.
Carnival UK require all crew, joining any of our vessels, to be fully vaccinated with a primary series of any WHO approved COVID-19 vaccination as a minimum to ensure you continue to have the best protection against COVID-19, and to protect those around you. COVID-19 vaccines and boosters are proven to be effective at reducing the risk of infection, serious illness, hospitalisation and death from COVID-19 therefore we highly recommend that all crew are fully up to date with all available COVID-19 boosters when eligible.
We will continue to offer COVID-19 booster programmes on board, and during your time on board it will be mandatory for you to attend these clinics to receive a booster vaccination or formally record your refusal of the booster in your medical records. Please note, for all crew who are planned to join a ship visiting Australia during their contract, they are required to be fully vaccinated with a primary series and a WHO Approved booster (preferably MRNA) prior to joining the ship.
We are unable to progress any applications from individuals who will not be fully vaccinated, 14 days prior to joining a ship, at this time and welcome future applications should your vaccination status change.
|Company Info||As a market leader in the cruise industry, Cunard sails spectacular ships all over the world. Join us and you’ll discover that working at sea is more than just a job. It’s a way of life. During your Cunard career you could explore all four corners of the world, visiting destinations from Alaska to Japan, and more than 70 countries in between. Explore new cultures, meet incredible new friends, and gain experiences that will stay with you for a lifetime.|
|Working Hours||8-10 hours 7 days a week|
・Fluent speaking and writing skills in English and Japanese
- Cruise ship or 5-star hotel experience in a customer-facing role
・Customer service experience
- Ability to handle multiple responsibilities and exceed guest expectations
|English Level||Business Conversation Level (TOEIC 735-860)|
|Japanese Level||Fluent(JLPT Level 1 or N1)|
|Salary||Depends on experience|
Usually 6 months onboard, with 2 months off