IT (Other) ・ Jobs in Japan search results

Respond to customers’ enquiries relating to information, product functionality and fault calls resolving as many queries as possible on the first interaction.

· Front line owner for the tickets coming from the users (doing the follow-up of the tickets during their lifecycle) SPOC and responsible of the escalation to other groups.

· Analyze the information about the user’s issue, collect as much information as possible (computer system name, screen name or report name, error or warning message displayed on the screen, any logs fil ...

As a Service Delivery Manager, you will be responsible for:

Account Management: Oversee client accounts, ensuring their satisfaction and addressing their needs.
Contract Management: Handle the contracts of our clients, ensuring they are up-to-date and accurately reflect the agreed-upon services.
Stakeholder Coordination: Collaborate effectively with both external and internal stakeholders.
Work closely with our Incident Managers to handle any incidents that may occur.
Coordinate with our Engineering team to handle requests from clients.
Deliverin ...

System Administration (Approximately 70% of the role)

Oversee and manage server-related tasks.
Administer and operate various Windows Server technologies, including Hyper-V, Citrix, SCCM, Active Directory, and AWS.
Regularly monitor and evaluate the performance and stability of the IT server infrastructure, leveraging global tools to inform improvements.
Ensure timely and clear reporting of issues and progress to management.
Develop and update thorough system documentation, such as diagrams, standards, and procedures.
Collaborate with customers, ...

Responsibilities of role:
 Provide timely & effective technical support for CATIA V6 users addressing software related
queries and issues.
 Support all in house customized Functions and OOTB features in CATIA V5/V6 and Enovia VPM/3D Experience.
 Investigate, analyze, and manage the reported issues by resolving them within SLA. (Experience
in complete process of Incident management)
 Conduct training sessions for users to enhance their understanding of CATIA V6 capabilities and
best practices.
 Develop and maintain a documentati ...

The Windows Client Engineer will be responsible for the windows endpoint management tools and administration. The individual will join a team as a subject matter expert (SME) designing and supporting our Windows Build and Packaging processes. We are looking for an individual who has a proven track record designing and deploying secure Microsoft Windows PC and Server Operating Systems and applications in a large enterprise. The position will require an individual experienced in system design and integration; best-practice security configuration; PC and s ...

A large-scale enterprise will be looking to expand it's team of network engineers going forward into 2023. The Network Tools and Automation Engineer will be responsible for designing, implementing, and maintaining the network infrastructure of an organization.

Responsibilities:
・Design and implement network automation and tools to increase efficiency and scalability

・Develop and maintain network monitoring and management systems

・Analyze network performance and implement solutions to optimize network performance

・Collaborate with oth ...

Ahead Consulting is looking to add an additional Project Management Officer (PMO) to an existing project team that is overseeing the development and deployment of a suite of in-house developed systems to a particular business unit.

You would be responsible for arranging, attending, contributing to, and documenting critical project meetings, spanning resources, and representing the business unit as well as development and support teams. Additionally, you will be responsible for understanding which information is required, and from which groups, and str ...

Ahead Consulting is seeking an experienced Project Management Officer (PMO) to support our tem on-site for a major application rollout at a large telecommunications company in Tokyo. This role is focused heavily on User Acceptance Testing and scheduling, understanding and updating timelines, and communicating between the business and software development teams.

Responsibilities: 

Assess and update the User Acceptance Testing (UAT) status, ensuring adherence to the project timeline. 

Work closely with the business unit to ensure that sc ...

Job Description

We need a highly technical business analyst who will work on investments related projects, with some flexibility to shape the role to the candidate. The candidate should be detail-oriented and understand software development lifecycle best practices and discipline such as CI/CD and test plans. Some potential duties:

・Documenting existing workflows in English by interviewing Japanese business user groups

・Breaking down large projects into smaller pieces and planning deliverables

・Develop and support reports which use BI t ...

Ahead Consulting is seeking an experienced Network Security Engineer to provide firewall deployment support for a domestic medical devices company in Tokyo. This person will provide individual technical contribution and collaborate with other regional teams and vendors to complete VPN parameter template sheets and validate VPN & firewall configurations. They will also work on troubleshooting any L3 network issues on VPN turn-up & during application/data migrations. Proven experience in supporting projects following global project frameworks and achieving ...

Ahead Group is looking for an Infrastructure background Project Manager to join us onsite at a large Investment Bank in Tokyo. The primary purpose of the job is to provide end-to-end project management from requirements gathering and analysis, through implementation (on one or more projects at any given time). Qualified candidates will be experienced in the banking industry and have a background in running large regional or global IT projects in the infrastructure space. ...

Responsibilities:

Network Architecture Design:
Work closely with the bank's IT teams to design and implement network architectures that meet the specific needs of the financial industry
Integrate Cisco MSO, EVPN, and ACI technologies into the network design

Data Center Migration:
Lead and execute data center migration projects, facilitating smooth transitions with minimal disruption to business operations
Evaluate existing data center infrastructure, identify optimization opportunities, and implement migration strategies

Technical Leadership ...

１．各種会議運営
アジェンダ作成
資料取り纏め/議事録作成・配布
２．ステアリングコミッティ関連
想定議事・スケジュール等の素案作成
プロジェクト全体概況作成
報告用資料の全体取り纏め/議事録作成
３．全体プロジェクト概況報告支援　
プロジェクト概況報告作成
４．PMO進捗報告支援　
進捗内容を取り纏め進捗報告書を作成
５．プロジェクト投資予算管理
プロジェクト投資予算の管理
ステアリ ...

We are looking for an experienced L2 SD Team Leader who is fluent in both English and Japanese to join our team. The successful candidate will be responsible for leading a team of L2 support engineers to provide technical support to our customers.

Responsibilities:

1.Manage a team of L2 support engineers to ensure that technical issues are resolved in a timely and efficient manner.
2.Monitor team performance and provide coaching and feedback to team members.
3.Ensure that team members are following established processes and procedures.
4.Collabo ...

■業務概要：
・グループとして世界約20カ国以上でビジネス展開しており、材料試験機の分野で世界トップシェアです。大手メーカーや研究機関、大学などに数多くの製品を納入し、製品開発に貢献してきました。そんな当社にて海外工場（米、英、伊）で製造される材料試験機の据付、調整、校正、取扱説明、修理、点検の実施および付随業務をお任せします。

■職務詳細：
構造物試験機サービス部門に所属 ...

■業務概要：
・グループとして世界約20カ国以上でビジネス展開しており、材料試験機の分野で世界トップシェアです。大手メーカーや研究機関、大学などに数多くの製品を納入し、製品開発に貢献してきました。そんな当社にて海外工場（米、英、伊）で製造される材料試験機の据付、調整、校正、取扱説明、修理、点検の実施および付随業務をお任せします。

■職務詳細：
・材料試験機サービス部門に所属 ...

•Business process and configuration knowledge Master Data, Controlling, Product Costing, Cost accounting and integrations ...

5 to 10years of experience
> Expertise in budgeting , forecasting and financial modeling.
> Knowledge of financial reporting standards and Compliance requirements.
> Ability to analyze financial statements and performance indicators to provide actionable insights. ...

BiOS is looking for data center engineers to join international support team servicing a global provider in Tokyo.

Remote hand technician:
• Providing basic technical support to remote clients or data center customers
• Performing physical tasks such as rack, cabling, and equipment installation
• Responding to and resolving service requests in a timely manner
• Coordinating with other technicians, engineers, or support team
• Keeping accurate records of work performed
• Following established procedures to ensure safety and security i ...

You will be responsible for overall cloud infrastructure management and operation work, DevOps environment, etc. for "Daijob.com" and other company sites.

Responsibilities:
・Management and operation of various services on AWS and some internal servers (including security measures).
・Management and operation of Linux (Ubuntu) servers running on EC2 and in-house servers (including installation and configuration of BI tools and various middleware, investigation of logs, creation and editing of shell scripts, etc.).
・Improvement of DevOps environ ...