Hospitality Business Specialists
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Background
This is a job in a major accommodation facility/serviced apartment business in Tokyo!
We are a reputable accommodation provider specializing in flexible housing solutions. We provide high-quality services primarily to English-speaking expatriates and Japanese-speaking corporate clients.
Your role will be to provide friendly advice to our guests on suitable locations and apartments within Tokyo that suit their customized requirements. The majori ...
[Business content]
At the time of joining:
<Front staff duties at an apartment hotel>
・Check-in & check-out operations
・Reservation work (including telephone response)
・Information work (interior guidance, etc.)
・Hotel system input management work
・Various intermediaries, various guidance, complaint handling
・Customer service, carrying luggage for guests, porter work, etc.
*During busy periods, we may ask you to help with indoor cleaning.
[About the hotel]
・Concept: “Stay like you live” while traveling
・A completely ...
We are looking for a Floor Manager for The Bvlgari Bar in Bvlgari Hotel Tokyo, which will open in April 2023.
【Job Summary】
You will oversee bar operations and be involved in menu planning, maintaining sanitation standards, and assisting servers and hosts on the floor during peak dining hours.
You will also be responsible for continuously improving customer and employee satisfaction, as well as providing training and other necessary tasks to ensure goals are met.
Assisting in Food and Beverage Operations
• Creates and nurtures a property e ...
[Job Summary]
The position is accountable for proactively soliciting and handling sales opportunities for Consortia, Retail, Group and Event from China and Southeast Asia Market, and new business market development and potential High Network Special Negotiate opportunity. Ensures business is turned over properly and in a timely fashion for proper service delivery.
Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives.
Achieves ...
【Main Accountabilities】
・Renegotiate contracting conditions with our hotel suppliers, to maximize availability, offers, best available rates & loading with the maximum level of system expertise the commercial conditions.
・Apply specific actions on the product and give the right priorities always driven by the data provided on the company dashboards.
・Obtain new offers and extra availability directly loaded in the system by the supplier.
・Partner internally with the Contracting Manager to achieve a high-quality collaboration, sharing infor ...
■ Main tasks
1. Providing high-quality services to clients
2. Actively, politely, and empathetically respond to inquiries from clients by telephone, email, and online from the customer's point of view.
3. Resolve client requests, problems and complaints promptly and accurately in accordance with established policies, guidelines and conditions
4. Maintain good relationships with customers and within the company, achieve high customer satisfaction, and maintain customer loyalty
5. Suggestions and actions for matters that should be improved in daily ...
We are looking for a Duty Manager for Bvlgari Hotel Tokyo, which will open in April 2023.
Job Summary
As a Property Manager on Duty, you will lead all property operations during the night shift. Ensure the highest level of hospitality and service is provided during the night shift. Represent property management in resolving any guest or property related situations. Personally assist with resolving issues and completing tasks.
- Monitor property operations
- Support profit and revenue goals
- Manage and implement HR activities
...
The Kahala Hotel & Resort Yokohama, which has inherited the brand of The Kahala Hotel & Resort Hawaii, has opened in September 2020.
Would you like to work with us to provide high-quality services to our customers and deliver "impression" and "happiness"?
【Job Description】
・Overall hotel reservations
・Telephone reception, email and reservation creation from the system
・Responding to inquiries
・Guidance of hotel information
・Other related business
[Attractive point]
・You can hone your customer service skills at a first-clas ...
You will be responsible for accounting operations such as revenue audits, payments, and accounts receivable in the Sheraton Grande Tokyo Bay Hotel Accounting Department. ...
We will be responsible for instructing and managing the maintenance functions of hotel facilities and managing improvement operations.
・Promote and plan large-scale projects and repair work for buildings, equipment, etc. in collaboration with GM, owners, and external contractors.
・Promotion of energy conservation
・CAPEX budget management
・Inspection and maintenance to meet various standards and safety standards such as disaster prevention
...
You will be responsible for customer service at a large restaurant within the hotel.
1) Providing services that exceed customer expectations while demonstrating teamwork
2) Bashing/cleanup work
3) Equipment/ingredient inventory management, etc.
4) Management of part-time workers and part-time staff ...
You will be in charge of supervisory duties at the front bell service, where you will meet many guests within the hotel.
In addition to regular front desk duties, in-charge duties (staff attendance management, training, time zone supervisor duties, etc.)
1) Providing services that exceed customer expectations while demonstrating teamwork
2) Check-in/check-out operations
3) Bell service (luggage storage, delivery service, concierge service) ...
You will be responsible for store management at a popular hamburger chain that is expanding its stores due to favorable business conditions.
Specific duties include the following:
- General store operations
- Part-time staff training
- Shift management, money management, inventory management, etc.
After joining the company, you will receive two weeks of training at the head office, and then you will start training on the job, so even those with no experience in the industry ...
You will be responsible for store management at a popular hamburger chain restaurant that is expanding its stores due to favorable business conditions.
Specific duties include the following:
- General store operations
- Part-time staff training
- Shift management, money management, inventory management, etc.
After joining the company, you will receive two weeks of training at the head office, and then you will start training on the job, so even those with no experie ...
■You will be responsible for the planning and operation of each facility, mainly during the snow season.
General operational work at each facility (administration/work)
Interpretation and translation services for foreign visitors and foreign staff
Bridging the gap between foreign staff and Japanese staff (bridge human resources)
■Specifically
Foreign staff recruitment - employment
Operational management of staff in charge
Sales, information dissemination, and promotional activities domestically and internationally
Various translation se ...