Daijob.com is Japan's definitive job site for multilingual professionals.

* Be the liaison between global and local teams
* Implement global roll outs and locally identified improvements, applying insights from dashboards to improve conversion rates and customer satisfaction. Deliberate on KPI to drive enhancements
* Run meetings to ensure business is aligned with HQ and stakeholders, achieving seamless execution of tasks
* Be involved in payment operations and compliance


Description

* Be the liaison between global and local teams
* Client Journey Enhancement: Implement global roll outs and locally identified i ...

Customer Support Director to lead and transform our service operations, working closely with Field Service, Marketing, and Sales teams. This is a unique opportunity to make a meaningful impact by enhancing customer experience, optimizing workflows, and driving profitability in the service business.


Description

*

Drive Strategy & Execution: Develop and execute a strategic service growth plan to enhance revenue and profitability.
*

Enhance Customer Experience: Ensure prompt responses to inquiries and complaints, delivering a best-in-class ...

This is a strategic marketing position responsible for executing brand plans, developing customer-centric initiatives, and leading cross-functional collaboration to drive product growth in Japan.


Description

*

Achieve product sales, growth, and market share objectives
*

Design and execute tactical plans aligned with overall brand strategy
*

Analyze performance and customer insights, applying PDCA for continuous improvement
*

Build and manage relationships with external experts to deliver key brand messages
*

Develop an ...

台湾に本社を置く、外資系IT企業でのクラウドソリューションブランドでの就業機会。日本での新規事業、最初の営業職としてクラウドソリュ＝ションのビジネスのリード、新規顧客開拓を行う。


Description

*

AI・クラウドソリューションの提案営業に向けた市場開拓およびパイプライン構築
*

国内外を問わず、事業成功に向けた関係各部門との連携・協業
*

事業戦略に基づくパートナーアライアンス ...

An Order Operations Specialist at Nihon Waters (Japan Waters) likely plays a critical role in managing the company's sales and logistics operations. Given the company's focus on precision equipment and scientific research markets, this role requires strong organizational skills, attention to detail, and familiarity with ERP systems, as well as an understanding of import/export regulations specific to Japan.


Description

*

Order Management: Handling customer orders for products like liquid chromatography systems, mass spectrometers, and related ...

業績絶好調・世界最大手の外資系半導体メーカーにて、HR Partner (HRBP) ポジションのご案内です。

コアタイムなしフルフレックス勤務・福利厚生が充実しており人間関係も良好な職場環境です。


Description

HR Partner

* 人事戦略の策定と実行
* 組織開発とリーダーシップ開発の推進
* 人事関連の法令遵守と労働関係の管理
* パフォーマンス管理とキャリア開発のサポート
* チームメンバーのコーチングと育 ...

This senior manager/director level roles is going to manage a team in the Data & Devices business unit. will be focusing in the sales targeting データ通信・情報機器・コンスーマーエレクトロニクス業界


Description

- Make recommendations to help define operational strategy
- Develops organization in support of operational strategy
- Defines and implements operational plans, responsible for the budget
- Has measurable impact on operating efficiencies and organizational objectives


Profile

Business level Japanese an ...

By managing the existing channels and developping new sales partners to achieve sales targets.


Description

*

Planning and execution of channel strategies and sales plans for the Japanese market
*

Development of new sales partners and management of existing channels
*

Analysis of sales data and optimization of channel performance
*

Planning and execution of joint marketing and promotional events with partners
*

Support for proposal activities and follow-up on key customer deals
*

Conducting product and sales train ...

To manage the team of call center staff and their supervisors, and driving operational excellence and efficiency in the delivery of services.


Description

* Be responsible for ensuring all service standards / KPI's are met and ensures the teams in each country are consistently following the correct procedures and processes.
* Coach, support and develop members of the team to ensure there is a collaborative team culture that is focussed on delivering the right service standards.
* Lead the performance of a team of direct reports, ensuring tha ...

To manage the team of call center staff and their supervisors, and driving operational excellence and efficiency in the delivery of services.


Description

* Be responsible for ensuring all service standards / KPI's are met and ensures the teams in each country are consistently following the correct procedures and processes.
* Coach, support and develop members of the team to ensure there is a collaborative team culture that is focussed on delivering the right service standards.
* Lead the performance of a team of direct reports, ensuring tha ...

米国に本社を置くソフトウェア導入後の社内のソフトウェアの定着度、費用対効果を最大化するソフトウェアソリューションを提供する外資系ソフトウェア企業。Named Account Executiveとして多種多様な業界（製造業以外）もしくは製造業を中心に新規顧客開拓営業活動を行う。


Description

* 製造業もしくは多種多様な業界（製造業以外）に向けた新規顧客開拓営業
* 事業プランの策定実行
* ステークホルダーとの ...

We are seeking a highly motivated Sales Account Manager to drive sales growth and deepen relationships with our key accounts in the Industrial/Manufacturing sector in Tokyo.


Description

* Develop and implement strategic account plans to achieve sales targets.
* Build and maintain strong, long-lasting customer relationships.
* Navigate through complex sales cycles and remain knowledgeable about the Industrial/Manufacturing industry trends and competition.
* Effectively communicate the value proposition of our solutions to key accounts.
* C ...

The Head of Customer Care Center will oversee all operations within the customer service department, ensuringefficient service delivery, customer satisfaction, and continuous improvement. This leader will be responsible formanaging a team of customer service representatives, developing strategies to enhance service levels, resolvingescalated customer issues, and implementing customer service best practices.


Description

🧭 Strategic Leadership

*

Define and implement the customer care strategy aligned with corporate goals and vision.
* ...

A Customer Service & Logistics Specialist ensures timely and accurate order processing, delivery coordination, and customer support while managing logistics operations to uphold the company's mission of saving lives. This role involves problem-solving, cross-functional collaboration, and contributing to the efficient distribution of life-saving medical products globally.


Description

1

Customer Support

* Handling customer inquiries related to orders, products, and services.
* Ensuring timely and accurate communication to address concerns ...

We are seeking a dedicated candidate to join a leader in the logistics industry. This role is ideal for someone who thrives in a fast-paced environment and will be a mix of order management and inside sales responsibilities.


Description

This role is ideal for someone who thrives in a fast-paced environment and will be a mix of order management and inside sales responsibilities. Among the main tasks:

- Handle spot and liner cargo business enquiries

- Respond to quotation requests

- Manage order management and booking processes

- In-hou ...

The Airfreight coordinator will be responsible for coordinating Airfreight export shipments, preparing and managing documentation, liaising with airlines and clients, and ensuring timely delivery of goods.


Description

The Airfreight coordinator will be responsible for coordinating Airfreight export shipments, preparing and managing documentation, liaising with airlines and clients, and ensuring timely delivery of goods. Among the main responsibilities:



* Book and manage air freight shipments with airlines/forwarders
* Prepare and submi ...

The position involves monitoring live streams and pre-uploaded videos (in English and Japanese) to ensure compliance with established regulations.


Description

The position involves monitoring live streams and pre-uploaded videos (in English and Japanese) to ensure compliance with established regulations.



* Monitor live feeds for potential rule violations.
* Ensure audio content follows regulatory guidelines.
* Check for restricted words and inappropriate content.


Profile

The Team is looking for candidates who are ready to sta ...

在庫管理・金融システムを中心に、ビジネス部門と連携しながら業務効率化とITプロジェクト推進を担うITプロジェクトマネージャーを募集しています。


職務内容

* 新車・中古車の在庫管理システム（AVL）の運用・改善
* クラウド型金融システムの運用・障害対応（ファイナンス部門と連携）
* 外部配送状況確認システムに関するプロジェクトマネジメント
* 財務システム関連のプロジェクト推進および関 ...

In this customer service role, you will support clients by providing timely, accurate information related to products, orders, and logistics. You'll collaborate closely with internal teams to ensure a smooth and professional experience for veterinary and healthcare partners. The position combines strong communication skills with attention to detail in a fast-paced, mission-driven environment.


Description

*

Order Management: Process and monitor customer orders accurately from entry to delivery, ensuring timely fulfillment and compliance with i ...

The Project Manager is responsible for planning, executing, and closing projects on time, within budget, and according to specifications.


Description

* Project management of application platform
* Communication with each service providers and tenants
* Ensures that the project goal is well-aligned and manages the project team to accomplish it with the required level of quality.
* Applies project management techniques to successfully deliver projects on scope, time and budget.
* Enables smooth communication among team members, and delivers ...