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Use your English / language skills as a bilingual to find work in 「Japan」 in 「Customer Service」 and expand your experience and expertise.

At Daijob.com, we have a wealth of information on jobs in 「Japan」 and how you can make the most of your skills in 「Customer Service」.

For those with bilingual skills looking for work in 「Japan」 in 「Customer Service」, please refer to the below list of jobs, or refine your search further.

Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in 「Japan」!

Current Search Conditions

Job type : Customer Service

Desired work location : Asia-Japan

Language preference :English

Displaying 9461-75listings

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Job Description

Work from home and support customer virtually.


Description

* Identify and assess customers' needs to achieve satisfaction.
* Build sustainable relationships and trust with customer accounts through open and interactive communication
* Provide accurate, valid and complete information by using the right methods/tools.
* Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
* Keep records of customer interactions
* Take the extra mile to engage customers
* Manage ...

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Job Description

Work from home and support customer virtually.


Description

* Identify and assess customers' needs to achieve satisfaction.
* Build sustainable relationships and trust with customer accounts through open and interactive communication
* Provide accurate, valid and complete information by using the right methods/tools.
* Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
* Keep records of customer interactions
* Take the extra mile to engage customers
* Manage ...

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Job Description

Work from home and support customer virtually.


Description

* Identify and assess customers' needs to achieve satisfaction.
* Build sustainable relationships and trust with customer accounts through open and interactive communication
* Provide accurate, valid and complete information by using the right methods/tools.
* Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
* Keep records of customer interactions
* Take the extra mile to engage customers
* Manage ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

携帯会社へアフターサービスを提供している大手企業にてQA analystのお仕事です。

アドバイザーのモニタリングをして頂き品質向上に従事して頂きます。


Description

アドバイザー(オペレーター)の応対品質モニタリング
モニタリング結果の分析、改善施策の立案
コーチによるアドバイザーへのフィードバックが効果的に行えるようレポート
進捗管理と報告


Profile

コールセンターにおけるQAモニタリ ...

Recruiter (Company is not publicly visible)
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

QA Analyst will be responsible in assessing the quality of the performance of our call center associates who deal with our existing and potential customer.


Description

* Improve the overall performance of associates.
* Plan and execute measures to improve service quality and KPI.
* Conduct response quality monitoring of advisors
* Provides actionable data to various internal support groups as needed


Profile

* Has knowledge of technology related to QA activities and training
* Excellent verbal, written and interpersonal communicati ...

Recruiter XROSS HOUSE Corporation
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 3000K - JPY 4500K
(Monthly Salary Range: JPY - Japanese Yen JPY 250K - JPY 375K *Divided into12 month )

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

[Business overview]
It will be a major communication company's technical support work such as monitoring of network servers and Internet and intranet services.

・ Network and server monitoring / troubleshooting
・ Monitoring of network devices and troubleshooting
・ Technical support for inquiries about Internet services, intranet services, voice line services, fault isolation, investigation and recovery work

We will respond to inquiries from customers, investigate the cause when trouble occurs, isolate it, and escalate to other departments. ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Recruiter XROSS HOUSE Corporation
Location

Asia Japan Tokyo Shinagawa

Salary

JPY - Japanese Yen JPY 3000K - JPY 4500K
(Monthly Salary Range: JPY - Japanese Yen JPY 250K - JPY 375K *Divided into12 month )

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

★英語を活用した2つのポジションを募集になります★
①グローバルカスタマーサクセス
②オペレーションコーディネーター

選考を進める中で、ご経験・スキル・適性に応じてポジション提案・配属いたします。
1次面接までは、総合的な選考としてすすめていき、2次面接以降は配属想定職でのお話を進めていきます。

**********
≪グローバルカスタマーサクセス≫

世界各国で利用されているオンライン決 ...

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Job Description

Our client has a lot of open positions for Junior candidates with max 3-5 years experience!


Description

* This is an open application as there are a lot of different positions available.
* Send us your profile and we can discuss this together with you!


Profile

* Native level Japanese and fluent level of English
* Max 5 years experience
* You want to learn and be part of a growing internet company


Job Offer

4-5M JPY

International growth opportunities


To apply online please click the 'Apply' button below. For a confide ...

Recruiter (Company is not publicly visible)

QA

  • ★ Entry Level
Job Description

今回のポジションは、企業様の持つアプリケーションのコンテンツの品質管理に関わるお仕事です。


Description

ビデオコンテンツの品質モニタリング。
日本市場でレビューされたコンテンツの品質配信を保証および評価することにより、品質評価作業を実施。
モデレーションデータの根本的な原因分析を行い、定期的にQAレポートを作成し、品質指標を改善する。
ケースを収集してカテゴリを要約、検査基準 ...

Job Description

Working at a major data center which provides a wide variety of services to customers. You will be entrusted with front service handling requests related to system operations from the IT department.

【Summary】
・Delivering primary customer services using both telephone and email
・Understand the business outline for escalation destination based on inquiries and applications.
・Appropriate customer status confirmation and escalation
・Log entries for various tickets
・Organize, manage and control all cases
・Priority assignment and unde ...

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Job Description

* Will be responsible in answering customers' inquiries/needs through inbound/outbound calls/chat support and email


Description

* Help customers and drivers by phone, e-mail and chat
* Support customers through typing, phone, and computer skills by navigating the internet and website, multiple browsers, e-mail, social media, and instant messenger, or chat tools
* Complete mandatory training (this schedule will be different from your work schedule upon hiring)
* Actively problem solve and innovate on behalf of customers
* Follow detailed v ...

Recruiter (Company is not publicly visible)
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

QA Analyst will be responsible in assessing the quality of the performance of our call center associates who deal with our existing and potential customer.


Description

* Improve the overall performance of associates.
* Plan and execute measures to improve service quality and KPI.
* Conduct response quality monitoring of advisors
* Provides actionable data to various internal support groups as needed


Profile

* Has knowledge of technology related to QA activities and training
* Excellent verbal, written and interpersonal communicati ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

Pipe between foreign successful bidder and logistics company
・ Interviews on how to pack and ship artwork
・ English-Japanese interpretation at the auction site, customer service (Saturday only)
・ Request for quotation to designated packing company, internal adjustment
・ Interaction with customers
・ Correspondence of visitors, office work


Contact: International Team
TEL : 03-3797-3588 ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

受発注に関連するカスタマーサービスのお仕事です。

営業事務/受発注経験者の方、必見です


職務内容

* Enter and process all incoming orders (EDI, web portal, emails and )
* Respond to all customer queries in a timely manner and accurate way
* Handle customer complaints and provide appropriate solutions and alternatives within the time limits established
* Maintain customer records by updating account information
* Understand products and services and answer general customer inquiries
* High leve ...

Recruiter (Company is not publicly visible)
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

You will be responsible for managing a customer care team. You will build standardized processes, you will create a new team culture and you will be responsible in improving new client relationships.


Description

* Be responsible in implementing a new customer care strategy
* You will the main point of escalation for customer care issues
* You will implement new global guidelines and monitor the performance of the customer care team
* You will manage the customer care team


Profile

* You have management experience in customer care
* ...

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