[Job Description]
• Provide appropriate support through phone calls and messages as the face of the brand.
• Deeply understand customer needs and provide support tailored to each individual customer until the problem is resolved.
• Provide professional and accurate solutions to build better relationships with customers.
• Accurately listen to user feedback and provide feedback to the company.
• If there is a problem, proactively communicate with the team and manager to continue to achieve high customer satisfaction.
【Job Description】
You will be responsible for responding to customer inquiries and providing appropriate solutions.
・Supporting users of the EC site
・Responding to inquiries about purchased products
・Responding to product shipping status
・Return handling
・Verifying payment information
*As this is for Japanese customers, support will be provided in Japanese.
*Each response takes about 10 minutes. We handle about 20-35 cases per day.
If you have basic PC skills such as typing, you are welcome to apply even if you have no experien ...
◇Front office support, etc.
◇Night audit
◇Customer safety
・Those with 3 years or more of front desk work experience
・English conversation skills required (everyday conversation level or higher)
・People with OPERA experience welcome
[From the hiring manager]
People who value interaction with people and mutual support, and people who spare no effort in pursuing their dreams.
These are the people we want to work with.
Our responsibility is to meet the needs of each custome ...
Recruitment information
Sales Department The Strings Hotel Tokyo InterContinental
Business content
・Internal coordination work within the sales department
・Respond to inquiries and reservations for accommodation, banquets, and restaurants from clients, as well as sales.
・Creating banquet arrangements and coordinating banquets.
・Responding to inquiries from external customers (email, phone)
・Showroom arrangement
・Inventory management of filings, sales materials such as pamphlets, and office supplies
・Cooperation with food and beve ...
<Recruitment background>
Due to the vacancy due to the transfer of one member to another department within the company, we have acquired extensive experience in sales operations (order management, customer service, inside sales) and SCM operations in order to strengthen the group's organizational strength and business expertise. We plan to have you work as a member who applies and utilizes the technology, responds to inquiries from OEM customers (manufacturers) and trading companies, and supports the sales team.
The team currently consists of 13 peo ...
Lead the Middle/Back Office operations IT team in the cash equities division of a major Asian capital markets & investment group. You will also be coordinating teams across India, Hong Kong, and Japan.
Description
* Support daily trading operations for various trading flow of High Touch & Low Touch cash Equities.
* Perform front-to-back system testing for enhancement, releases, vendor changes, migration and bug fixes.
* Serve as the point of contact for local vendors (NRI, JASDEC, Twave, BOJ, JSDA etc…) in terms of technology roadmap/Projec ...
[Job Description]
Reception duties for visitors to the building
- Visitor card management (reminding visitors to fill out the form, storing the card)
- Lending and collecting guest cards
- Receiving deliveries and forwarding them to the recipient employee (including Amazon and Yamato)
- Checking and updating conference room reservation status
- Confirming parking reservation status on the day, etc.
*Job content may change in the future. Details will be provided during the interview. ...
◆Responsible for technology development, a key element of business growth, in a team directly under the CTO
This is a research engineer position for document analysis centered on computer vision in the Advanced Technology R&D Department, which researches and develops AI engines that form the basis of our accounting field-specific AI services "Robota" and "Remota". As an expert in research and development, you will be responsible for proactively tackling technical issues in the accounting field, and applying the results to the company's products and ...
[Expected role]
As a human resources (management candidate), you will be entrusted with a wide range of tasks, including payroll calculations, social insurance procedures, and recruitment.
[Job description]
- Labor-related tasks such as payroll calculations with outsourced companies
- Social insurance procedures with consulting labor consultants
- Recruitment tasks (requirements for necessary personnel, recruitment strategy planning, communication with each recruitment company, etc.)
- Personnel-related planning and system design
• 5+ years of work experience
• Key typing of standard case common to sites
• Support for location-specific case key typing [Hitachi's assumption]
• Prepare test procedures according to the instructions of the task support PM team.
• Report progress based on the test operation rules specified by the task support PM.
• As key typing support, answer questions in English from the base (L1 answer)
and escalate appropriately (L2 inquiry) ...
• In promoting the project, he/she will report and communicate with the test committee.
• manage test progression (reported by the worker team).
• Respond to the escalation (L2 inquiry) from the lower organization (worker team), and if the solution is difficult, appropriately escalate (L3 inquiry) to the higher.
• Organize (Product team and site support PM team) and promote testing.
• Develop a draft operating policy for the test and build consensus with the cross-PM team, the test ...
■Requirements■ Must Have
• Theoretical knowledge and practical experience in information security in cloud computing
• Full-stack development including system design
• Thorough awareness of SBOM tools and processes
• Experience in implementing security standards in different phases (design, coding, testing)
• Experience in configuring and implementing Windows security
• Experience in implementing improvements using one-time security
• Awareness of various encryption algorithms
• Aware ...