Hospitality Business Specialists
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<General arrangements for domestic meetings/events for clients (foreign financial companies)>
- Procurement, selection, and confirmation of venues, hotels, and other facilities
- Presentation support
- Confirmation of program requirements, budget, etc.
- Negotiation and confirmation of major suppliers such as venues, DMCs, catering, restaurants, AV suppliers, and transportation (including on-site inspections)
- Timeline/deadline management for multiple programs
- Meetings with clients to manage venues, budgets, and final program adjustments
- In ...
We are looking for an experienced and motivated operations manager to join our travel company and oversee the day-to-day operations of our business. You will be responsible for ensuring that our travel services and products are delivered to our customers in a timely, efficient, and high-quality manner.
As an operations manager, you will:
1. Manage and supervise a team of travel agents, drivers, guides, and other staff, and provide them with training, coaching, and feedback
2. Plan and coordinate travel itineraries, bookings, reservations, and transp ...
[Business content]
[Main business]
・Creation of digital content (e.g. Instagram, Youtube, etc., basically within the operation range of the app)
・Content/local coverage ・Video creation for SNS (for digital promotion)
*Includes participation in local government meetings and outings
・Translation of various materials into foreign languages
・Interpretation (simultaneous interpretation is not required)
・Implementation of overseas real promotion (sales, seminars, participation in travel fairs, etc.)
(Example: Sales to hotels in Tokyo, etc.) ...
[Business content]
At the time of joining:
<Front staff duties at an apartment hotel>
・Check-in & check-out operations
・Reservation work (including telephone response)
・Information work (interior guidance, etc.)
・Hotel system input management work
・Various intermediaries, various guidance, complaint handling
・Customer service, carrying luggage for guests, porter work, etc.
*During busy periods, we may ask you to help with indoor cleaning.
[About the hotel]
・Concept: “Stay like you live” while traveling
・A completely ...
We are seeking a dynamic and experienced individual to join our team as a Refund Counter Manager for our Tax-free shopping center located in Tokyo23. As the Refund Counter Manager, you will play a crucial role in the day-to-day operations of the Refund Counter, overseeing key departments such as sales, IT, HR, and Finance.
Description
* Manage and optimize the Refund Counter operations, ensuring cost efficiency and exceptional customer satisfaction.
* Oversee the entire refund process from issuing to refund, collaborating with various departmen ...
【JOB RESPONSIBILITIES】
・Provide leadership in guiding the Project design with General Contractor and design consulting teams for both architecture and interiors.
・Work with our Japan team and other project stakeholders to develop design development strategies that allow for creative design and great customer experiences within the bounds of our project budget.
・Work with our stakeholders and consultants to create unity of design with lighting, signage, FFE, and artwork.
・Attend design related project meetings and represent our interests a ...
[Business content]
At the time of joining:
<Front staff duties at an apartment hotel>
・Check-in & check-out operations
・Reservation work (including telephone response)
・Information work (interior guidance, etc.)
・Hotel system input management work
・Various intermediaries, various guidance, complaint handling
・Customer service, carrying luggage for guests, porter work, etc.
*During busy periods, we may ask you to help with indoor cleaning.
[About the hotel]
・Concept: “Stay like you live” while traveling
・A completely ...