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2024.5.24 [Fri.]

Akihabara UDX 2F AKIBA_SQUARE

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Updated 2024-04-02
Activated 2024-04-02

Refund Manager - up to 5M JPY

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Entry Level

This posting is managed by:	Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Company Name	Company is not publicly visible
Job Type	Hospitality Business Specialists - Hotel
Industry	Tourism/Hotels, Lodging/Restaurant, Food Services
Location	Asia Japan Tokyo
Job Description	We are seeking a dynamic and experienced individual to join our team as a Refund Counter Manager for our Tax-free shopping center located in Tokyo23. As the Refund Counter Manager, you will play a crucial role in the day-to-day operations of the Refund Counter, overseeing key departments such as sales, IT, HR, and Finance. Description * Manage and optimize the Refund Counter operations, ensuring cost efficiency and exceptional customer satisfaction. * Oversee the entire refund process from issuing to refund, collaborating with various departments for process optimization. * Provide continuous improvement by ensuring compliance and delivering meaningful insights through data analysis. * Develop and maintain relationships with key departments including sales, IT, HR, and Finance. * Plan for future changes in the business landscape and implement strategies to adapt to evolving market conditions. Profile * Native level in Japanese speaker with fluency in English; proficiency in Chinese is a plus. * Minimum of 1 year of experience in the service industry, with a preference for candidates with experience in hospitality, travel, or F&B. * Strong leadership skills with the ability to manage, develop, and support key departments. * Excellent analytical skills to leverage data for actionable insights. * Proactive mindset with the ability to foresee challenges and plan accordingly. Job Offer * 15 days paid holidays * Japan Standard social insurances * Pension Plan To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Michelle Rosette on +813 6832 8698.
Company Info	Tax Refund Company
English Level	Fluent (TOEIC 865-)
Japanese Level	Native Level
Salary	JPY - Japanese Yen JPY 4500K - JPY 5000K

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