Background
This is a job in a major accommodation facility/serviced apartment business in Tokyo!
We are a reputable accommodation provider specializing in flexible housing solutions. We provide high-quality services primarily to English-speaking expatriates and Japanese-speaking corporate clients.
Your role will be to provide friendly advice to our guests on suitable locations and apartments within Tokyo that suit their customized requirements. The majori ...
[Business content]
・Actively develop new business
・Mainly lodging (including group) sales to travel agencies and corporations
・Promote sales of non-lodging small events, restaurants, spas and activities to maximize the overall profit of the hotel
・ Actively cooperate with the team on all productions, promotions, new projects and news
・Creation of weekly/monthly reports
・Understand the market, create an industry network, and collect information
・Build cooperative relationships with each department within the hotel
[job description]
You will be involved in lobby service, front desk operations such as check-in and check-out, and information desk operations such as providing tourist information to the tourist who stay in the hotel.
At our hotel, we do not divide the work of "reception, bell, and guest room" so that all the staff of the accommodation department can learn all kinds of relevent skills.
*There are many customers from overseas, and also many foreign staff are active! ...
As an Aman Kyoto hotel front desk staff, why don't you join us in providing warm hospitality unique to Aman Kyoto to guests from Japan and overseas?
[Recruitment position]
■ Front desk assistant manager
You will be in charge of all front desk operations as a person in charge of the time zone including nighttime.
・Support front team management
・Support financial management to achieve budget
・Understand and solve problems
・Providing heartfelt hospitality and ensuring quality
・Building relationships with customers
・Securing employee ...
◇Front office support, etc.
◇Night audit
◇Customer safety
・Those with 3 years or more of front desk work experience
・English conversation skills required (everyday conversation level or higher)
・People with OPERA experience welcome
[From the hiring manager]
People who value interaction with people and mutual support, and people who spare no effort in pursuing their dreams.
These are the people we want to work with.
Our responsibility is to meet the needs of each custome ...
You will be working as a supervisor/captain of the restaurant in the hotel.
[Job description]
・Cooking and other services
・Help customers have heartwarming experiences such as anniversaries and activities
・Restaurant reservation reception and management, cashier work, etc.
・ Reservation acceptance and sales of takeout items
・Providing room service, accepting and managing reservations
・Ordering work and equipment management, etc.
[Two restaurants: all-day dining and Japanese cuisine]
Aman Kyoto has two restaurants, all day dining ...
We are looking for foreign currency exchange counter staff at airports, stations, and shopping centers to serve as our customers' travel partners. Would you like to put your language skills and customer service experience to use in a workplace where you can feel connected to the world?
[Recruitment location]
・23 wards in Tokyo (Ueno, Asakusa, Akihabara, Shinjuku, Shibuya, etc.)
*Since we work as a team at multiple stores, you may work at other stores than your assigned store.
・Haneda Airport *Moving support available
・Kansai Airport *Movin ...
<Luxury Residence> Front desk operations/English usage
You will be in charge of front desk and concierge duties at a luxury residence.
■Concierge work
Tailored to each customer's individual needs
We will prepare the service for you.
for example…
・Bilingual service
・Taxi dispatch
・Receiving packages when the customer is absent
・Transfer to cleaning company
・Restaurant reservation
・Support for moving in and out
Such
■Response to indoor problems
Regarding defects in indoor electrical appliances and equipment, etc.
If y ...
■Job overview:
After joining the company, you will first gain experience in hotel front desk work, and then consider career advancement/change based on your aptitude.
(1) Hotel front desk operations
General hotel operations such as front desk customer service, reservations, inquiry handling, and incidental services/tourist information/safety management, etc.
(2) Hotel head office operations
Sales plan planning/implementation/marketing/sales/advertising planning/product planning/human resources/accounting/general affairs, etc.Hotel planning/opera ...
Front desk operations
- Check-in and check-out procedures
- Creation of accommodation plans and reservation management
Characteristics of the job
-How can a hotel that emphasizes its unique value of allowing long-term stays provide deep customer service to customers in the short check-in and check-out period? This is a workplace where you can hone a wide range of skills by being responsible for everything from customer service to administrative work in an environment that can be considered the essence of the service industry.
You will be at the center of our hotel business, thinking and acting independently to carry out the following duties.
-Revenue management
-Organizational management
You will be primarily responsible for management and reporting tasks to improve the hotel's income and expenditures and operational quality.
You will be responsible for everything from hypothesis consideration to planning based on data and figures, with the goal of "maximizing sales, improving operational efficiency, saving costs, creating added value, and improving customer satisfa ...