Hotel ・ Jobs in Japan search results

job description:

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Use your English skills and customer service experience!
Hybrid, telework negotiable
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You will be active as a customer service specialist at a client (a major foreign-affiliated travel reservation site)!

from guests and accommodation facilities
For various inquiries,
It is a job that corresponds in Japanese and English.

＼Details of work／
✬Customer service
・Inquiries before and after booking
・About billing
Such

＼Flow after join ...

At the condominium “Yu Kiroro” surrounded by the great nature of Hokkaido
We are looking for Housekeeping Staff!

The housekeeping department is responsible for cleaning guest rooms and public areas. We provide excellent service to ensure that our guests have a wonderful stay. We are looking forward to receiving applications from everyone who has a passion to provide excitement to guests.

[Business content]
(1) General room cleaning　
② Bed making
③ Change of sheets and towels
④Amenity replenishment and management
⑤ Guest room ins ...

We are looking for a duty manager for the accommodation department.

It is a job to ensure that the hotel operates smoothly so that all customers can be satisfied at all times. You will be in charge of a wide range of duties as a duty manager, such as welcoming and sending off VIP customers, responding to good comments and complaints, and responding to accidents and emergencies.

<Job details>
Duty manager duties in the lodging department (both day shift and night shift)
・Treatment of VIP guests, special requests, good comments and complaints, ...

Mandarin Oriental Tokyo is looking for front desk staff.

The front desk staff is an important position that is the face of the hotel, and is in charge of various tasks such as guest check-in and check-out.
We are looking for people who are hospitable and have an eye for detail in order to provide a high quality service.

As a member of the Mandarin Oriental Hotel Group, a global hotel group, it is possible to acquire a higher-grade career, such as a wide range of knowledge, quick judgment, and correct Japanese and English skills.

Why not start y ...

We perform daily inspections, repair problems, and arrange for specialized contractors for hotel air conditioning, sanitation, architecture, electricity, and kitchen equipment in general. It is a rewarding job to communicate with various departments in the hotel and proceed with the work to create a space that satisfies customers at a high standard.

In addition, we are also reducing the company's costs by comprehensively managing costs and energy. It is a job that allows you to challenge various things without being bound by your specialty.


・In ...

Would you like to challenge the purchase business at the hotel?

The purchasing department of the hotel purchases all food, beverages, miscellaneous goods, etc. You will be mainly in charge of purchasing operations related to delivery and shipping of ingredients and beverages.

Hotels have guest rooms, restaurants, kitchens, spas, etc., and a wide variety of items are used, from single sheets of paper used in offices to large items, and even food and beverage ingredients.

There are many opportunities for communication with each department and vend ...

Guest Relations at Mandarin Oriental, Tokyo plays an important role in responding to guest inquiries and requests.
We are recruiting for the following three positions.

hotel assistant manager
It is a job to operate smoothly so that all customers can be satisfied at any time. You will be in charge of a wide range of duties as a duty manager, such as welcoming and sending off VIP customers, responding to good comments and complaints, and responding to accidents and emergencies.
The job description is
・Duty manager duties in the lodging department ...

There are 179 luxurious guest rooms on the 30th to 36th floors of the hotel. We offer high-quality guest rooms that will make your stay comfortable.

They play an important role in maintaining the cleanliness and comfort of the hotel. In addition, it is an important position that can greatly contribute to improving the customer satisfaction of the hotel.

Start your career at Mandarin Oriental, Tokyo.


Housekeeping (Public Area Supervisor) job description
・Cleaning, maintenance, and maintenance of public areas such as lobbies, restaurants, bar ...

We are looking for chefs at the following hotel restaurants, including “Pizza Bar on 38th”, which was selected as the best pizzeria in the Asia-Pacific region in 2023.

・French fine dining “Signature”
・Italian restaurant "Keshiki"
・Cantonese restaurant “Sense”
・International Dining "Ventario"
・"Tapas Molecular Bar" ...

The main function of the server is
・Receiving customer orders
・Cooking and drink service
・Cleaning the store
is.

In addition to customer service, we will carefully train you because knowledge about the menu of each restaurant is required. Responding to inquiries from customers with hospitality is also an important task.

・French fine dining “Signature”
・Italian restaurant "Keshiki"
・Cantonese restaurant “Sense”
・International dining "Ventario"
・Oriental Lounge
In-house restaurants such as

We are recruiting for a w ...

Interested in working at an award-winning international spa?

Therapist at "The Spa at Mandarin Oriental Tokyo" on the 37th floor of the hotel. We are looking for a business that understands the customer's wishes and physical and mental conditions through detailed consultation and provides spa treatments with reliable technology.

The Spa at Mandarin Oriental Tokyo on the 37th floor of the hotel offers a space of healing and comfort. The moment you step out of your busy daily life and step into the spa, you will be enveloped in the scent of aroma and ...

As Restaurant Manager, you plan the overall operation of the restaurant to achieve high standards of service.

[Job description]
・Management and supervision of restaurant operations and budget management
・Planning and execution for profit maximization through profit management, upselling, etc.
・Training and guidance of staff to improve the quality of the restaurant
・Action plan and follow-up to improve customer satisfaction


[Two restaurants: all-day dining and Japanese cuisine]
Aman Kyoto has two restaurants, all day dining "The Livin ...

[Business content]
・Actively develop new business
・Mainly lodging (including group) sales to travel agencies and corporations
・Promote sales of non-lodging small events, restaurants, spas and activities to maximize the overall profit of the hotel
・ Actively cooperate with the team on all productions, promotions, new projects and news
・Creation of weekly/monthly reports
・Understand the market, create an industry network, and collect information
・Build cooperative relationships with each department within the hotel

[Expand your care ...

As an Aman Kyoto hotel front desk staff, why don't you join us in providing warm hospitality unique to Aman Kyoto to guests from Japan and overseas?

[Recruitment position]
■ Front desk assistant manager
You will be in charge of all front desk operations as a person in charge of the time zone including nighttime.
・Support front team management
・Support financial management to achieve budget
・Understand and solve problems
・Providing heartfelt hospitality and ensuring quality
・Building relationships with customers
・Securing employee ...

As an Aman Kyoto hotel concierge, why don't you join us in providing warm hospitality unique to Aman Kyoto to guests from Japan and overseas?

・Arranging requests from customers and responding to inquiries
— Ticket arrangement
— Reservations for external restaurants
— Arranging the itinerary
— Arrangements for special locations
— Car arrangements, etc.

◇ I think nothing can replace the sense of accomplishment when you complete a customer's request and make them happy.
Inevitably, I am involved with people from various fields, so ...

You will be working as a supervisor/captain of the restaurant in the hotel.

[Job description]
・Cooking and other services
・Help customers have heartwarming experiences such as anniversaries and activities
・Restaurant reservation reception and management, cashier work, etc.
・ Reservation acceptance and sales of takeout items
・Providing room service, accepting and managing reservations
・Ordering work and equipment management, etc.

[Two restaurants: all-day dining and Japanese cuisine]
Aman Kyoto has two restaurants, all day dining ...

The Kahala Hotel & Resort Yokohama, which has inherited the brand of The Kahala Hotel & Resort Hawaii, has opened in September 2020.

Would you like to work with us to provide high-quality services to our customers and deliver "impression" and "happiness"?

【Job Description】
・Overall hotel reservations
・Telephone reception, email and reservation creation from the system
・Responding to inquiries
・Guidance of hotel information
・Other related business

[Attractive point]
・You can hone your customer service skills at a first-clas ...

全国に会員制ホテルを展開するしております弊社がザ・カハラ・ホテル＆リゾートハワイのブランドを受け継ぐザ・カハラ・ホテル＆リゾート横浜が2020年9月に開業しました。

ぜひ私たちと一緒にお客様へ質の高いサービスを提供し、"感動"と"幸せ"を届けていきませんか？

【配属先】
・宿泊部　ゲストリレーションズ

【主な職務】
・ホテルでのお客様のご案内
・玄関・ロビーでのお出迎え、お荷物のお ...

全国に会員制ホテルを展開するしております弊社がザ・カハラ・ホテル＆リゾートハワイのブランドを受け継ぐザ・カハラ・ホテル＆リゾート横浜が2020年9月に開業しました。

ぜひ私たちと一緒にお客様へ質の高いサービスを提供し、"感動"と”幸せ”を届けていきませんか？

■配属先
横浜ベイコート倶楽部・ザ・カハラ・ホテル＆リゾート横浜での料飲サービス

■募集職種

・日本料理レストラン
・イ ...

[Front desk work at a luxury foreign-owned resort hotel]

Please respond to customers visiting from Japan.
check-in check-out
...